Questions & Conversations

Hello,I am reaching out regarding a validation error that I am experiencing. I have recently made some changes in an effort to resolve this issue, but the error message is still appearing.The specific error message that I am seeing is:Domain element translations have a different sort sequence than the database values.Despite these efforts, the error message is still appearing by validation. I would greatly appreciate any assistance in resolving this issue as soon as possible.Thank you in advance for your help.Sincerely,Balazs Szeder 

I would like to use OpenID connect from a 3th party application to Indicium. Since IAM is able to be set up as OpenID client this should be possible. I've created a user that contains the credentials and setup the OpenID client and Resouce in IAM. However I am not able to create a connection in postman. I do get the login screen[base]/indicium/account/ui/loginBut once I login it just stays on the logout screen. I probably did not configure it correctly. Who is able to help me out with this?What do I need to fill out in these fields: 

I tried to configure a different pool user identity. i made sure to follow the steps here: https://docs.thinkwisesoftware.com/docs/deployment/indicium_encryptionAnd then I logged in to Universal and Maintenance > IAM configurations to create the pool user. and i still get this error:This environment has not been configured to allow data encryption. when you restart the web app after committing the changes in the appsettings file or adding them to the config page, you get this message:This page isn’t working right nowserverurl.azurewebsites.net can't currently handle this request.HTTP ERROR 500It's like adding the settign for encryption key breaks Indicium

How can i configure a user in IAM for the use of Web GUI and Universal GUI at the same time?For now we are using Web mostly of the time, so the Authentication is set to IAM. We want to use the Universal GUI for an other application, but for that we have to set the Authentication field to External, with the Identity provider as Microsoft (AAD).But with the Authenticaton set to External we cannot login to the Web GUI anymore, it gives a ‘wrong password’-error. What is the way to go for using both GUIs at the same time?

The Copy existing user preferences does not work.I am on version 2022.2 and there are many users that i need to change the preferences for (config, time zone, language). according to Users | Thinkwise Documentation (thinkwisesoftware.com) it should be possible to do this. but after it executes and i refresh i see no changes to the user. anyone alse here have a solution for this?It’s tedious to change user preferences one by one if you have a hundred plus users.

Best Community,We use a custom keyboard (Enterprise Keyboard) on our Zebra ET40 tablets. When using the Enterprise Keyboard in our Thinkwise program (Universal GUI), it shows a thick white line above the keyboard (see App_Screenshot). When looking at the browser version of the program, it seems like the white line is created because of the saved passwords (see Website_Screenshot). However we also get this white line when we are not logging in. We tried using the keyboard on different apps like Google and the line did not show up there (see Google_screenshot). Does anyone have a solution to remove this white line or to make sure it does not show up?App_SctreenshotWebsite

Hi,I created a process flow to create IAM user when an employee is added. The complete flow is working as intended through GUI, however getting error in Universal.The user is created via GUI but not via Universal. How to resolve it?Universal version : 2022.2.17.0.0 GUI process flow monitorUniversal Below is the entry in the error log , however it seems fine to me. at Indicium.Shared.ProcessFlows.SystemActions.SmtpConnector.StartInternal(ReadOnlyDictionary`2 inputParameters) in C:\azp\agent\_work\1\s\src\Indicium.Shared\ProcessFlows\SystemActions\SmtpConnector.cs:line 272   --- End of inner exception stack

I created a tile that opens a view in Universal. The view is working as intended through GUI, however I've been getting an error every time I open it in Universal.How to resolve it? 

Something seems to have gone wrong in a temporal table. There’s a gap between the current record and the previous record that’s now in the history table. This gap looks like this:Query:select *, tsf_valid_from, tsf_valid_tofrom adres for system_time allwhere adres_id = 51714It’s as if the history data is no longer complete but we never manually deleted this data. This is a problem because we use this data for historical records such as invoices.What could cause such a gap in temporal data?

Hi,We're setting up OpenID Provisioning for our application and we have a question about mapping the ‘Tenant’ claim to multiple tenants. It's a single Azure AD OpenID connection that has all the users from both tenants in it on their side. We have two tenants set up in IAM and we're wondering what the best way is to map the Tenant (which is to be filled with ‘iss’) claim to each of the tenants. Currently its like this: We're curious to hear a possible solution!Thanks.

Hi, I've added a task (a tile) in the Universal gui menu, to do a simple insert (select category, upload file). However, there is no popup - to enter the parameters. It simplye directly states that the insert has failed due to mandatory fields. I see some info on that Universal tasks is not fully developed yet.. soo.. is this my bad, or a gui problem?  Alexander  

We were trying to create a synchronization script for the Application Model and we noticed that it is not creating lines with “exec sync_transl_nav ...” for language other than ‘NL’. Since we do have lines with “exec sync_transl_full ...” for all our languages that are defined in Software Factory, we expected this as well for the transl_nav. We thought we have already fixed everything for the newly added language based on the ticket: but we still see problems for the Tree Menu and Toolbar   What can we do to fix it?

Hi. I've updated the platform to 2023.1 and I noticed that alle models (projects) now have the Windows and Web platforms added (only created them with Universal). How do I delete them again? The delete functionality is turned of for these new entries. And is this a deliberate action?  

Hi,I would like to process some json content. The code I have to process it works quite well, except that I do not know how to access the file in the gui. I currently have a task, with a file upload and a Functionality. This func. writes the json data into the db. However, instead of the contents of the file, it tried to process the filename, not the contents. Also, I would like to handle the file without uploading and storing it in Azure, since I do not need the file afterwards. Any guidance in this would be very welcome. Thanks, Alexander 

Hi all,For a task I want the column width to be increased since the text on the right side is not fully readable. As you can see in the second image, the windows GUI does increase in size. Increasing any width for the task does not work. Is there a set max width for task columns in Universal? Or is there another way to increase the length of the task columns?Kind regards   

Hi everyone,We want to run our end application with Indicium running as a service without IIS, it’s default available at port 5000Is it possible to set it to another port as it may conflict with other services. 

Hi, The field with password control was created to store password , its working as intended in GUI. However the password is visible in Universal after running creation and syncing with IAM.GUI Universal https://docs.thinkwisesoftware.com/docs/sf/domains#password-control-fields Please guide what needs to be done.

Hi, I saw that someone asked this question previously, but that person also created a ticket. Can you help us why this error appears? The system is also very slow this day, so my presumption is that some records were locked (and it was slow) and some other processes already asked for those records.  

I am having troubling setting up a http connector to pass a variable to my system flow. It is not working for me with either Thinkwise or insomnia. I made a system flow to make a certain process a true background process which is called by starting a system task to http connector in a process flow, that in turn starts the background system flow, this is all working fine. The only trouble I am having is I am a bit lost when it comes to setup the variable handoff from the process flow to the system flow. I have tried sending the content with and without wrappers (although insomnia give error 500 with the wrappers, 204 without). I have enabled deeplinking for the variable in the system flow. I am at my wits end. I am using a task in the first process flow to fill the parameter: api_content_input ( i am filling with just 1 employee_id) then sending it to the http connector. Then in the system flow i am trying in the first process to pick up the api_content_input variable f

Hi, I’m running into some things with Indicium I don’t understand. We have some dev environments - all copies from each other and we want to use an API for a patch-request. We have an All Rights users. Every environment has its own Indicium. In 1 everything works fine, in 1 some columns in Table Item give a 401 or 403, but table Activity works fine. But then in number 3 Activity throws a 403 but Item is fine. So, it feels a bit random. All have the same version, upgraded to last versions of Indicium. A GET works fine, a Patch is denied.  I have no errors in the Indicium log. How can I debug this? And, what can cause this? Any guidance would be appreciated. Thanks, Alexander

A customer of ours accidentely upgraded their handheld scanners from Mobile GUI 2021.3 to the newest version.Now the scanners no longer work, but we cannot locate the APK files to downgrade back to the 2021.3 Mobile GUI.Can anyone pointus to the location of these APK files?  

We recently downloaded the Windows GUI 2022.2.16.1. When we are now changing a checkbox in an editable grid (row by row), the first click only results in selecting the row (focus). We need to click again to get the checkbox checked. In our previous GUI (2022.1.18), this could be done with one click. Is there a reason for this change? Or is there a solution to prevent an extra click? 

Hello everyone,We're experimenting with the API functionality and its OData query possibilities. We have a situation that we can't seem to get "right" though. Let's consider the following situation:Table "car"Table "driver"Table "car_driver"Car_driver obviously is the linking table between car and driver. To query that, we need to "expand" the relation, as explained in the documentation. So, we can do like this:https://our-fabulous.thinkwise-app.net/indicium/iam/our-app-id/car?$expand=detail_ref_car_car_driverto obtain the car and all ID's of the drivers, orhttps://our-fabulous.thinkwise-app.net/indicium/iam/our-app-id/driver?$expand=detail_ref_driver_car_driverto obtain a driver and all the car ID's he or she drives. Both queries can use an addition filter and other goodies.

I wanted a task to let the user fill out some information as long as that information has not been provided. Each time they login they would get this task but as soon as the information was there it would no longer popup. To achieve this I found this topic: Open a screen first time and ignore it the next timeHowever in this topic one of the answers was:"I'm not sure the suppresses message will work in all (future) GUIs."  hereSince the topic is more than 2 years old I started thinking of a different solution.

Hi,I'm trying to apply a conditional layout on a column containing a “best before” date.I hope to mark it red when the best_before < CAST(GETDATE() AS DATE) but CAST(GETDATE() AS DATE) obviously isn’t a constant…When creating prefilters I can use a query but that doesn't seem to be an option for conditional layouts?For now the only solution I can think of is adding an additional column (expression) that contains the beforementioned CAST(GETDATE() AS DATE) and use that column.It works but I'm not 100% pleased with this workaround 🤔