Unanswered questions

Hi everyone,We are currently experiencing a behavioral difference between the Windows GUI and the Universal GUI and were wondering how others are handling this.In our application, we frequently work with grouped data in grids/views. For example:a trip containing grouped orders, a planning containing grouped tasks, or other master/detail-like groupings.Users can expand and collapse these groups.Current behaviorIn the Windows GUI, expanded groups remain open after the document or data is refreshed.In the Universal GUI, however, we notice that after a refresh the groups are often collapsed again. As a result, users continuously need to re-expand the groups they were working in.ImpactFor our users this is quite disruptive, especially in screens where:many groups are present, automatic or manual refreshes happen frequently, and users work in the same dataset for a longer period of time.This causes loss of context and unnecessary extra clicks.Our questionsIs this currently standard behavior

Some end users mentioned that the paste option is missing in the browser's context menu when they try to paste content in a text field, also when the application is installed. The key combination Ctrl+V works, but is less intuitiveIt also works as soon as the text field contains 1 character Is this something that can be set in the Universal UI?  

When saving a form to the database in the Universal GUI I get the following error, and after this error the form shows data from a differend database record:This error seems to be related to the following request:This error only occurs in the Universal GUI. In the Web GUI and the Windows GUI it works fine.Anyone have any idea what is causing this error and what a possible solution is?

Within our Thinkwise application, we are currently testing the Excel filtering functionality in the Universal GUI (version 2026.13.0).We noticed a difference compared to the Windows GUI:In the Windows GUI, the Excel filter on a column with a domain (combo) only shows values that actually exist in the current dataset (distinct values). In the Universal GUI, all domain values are shown, regardless of whether they are present in the current selection.In our specific case, we work with a category / subcategory structure:Both are based on a single domain The relationship between category and subcategory is stored in a separate table In practice, a category is always selectedAs a result, the Excel filter on subcategory shows a long list of (for the user) irrelevant values, while we would expect only the valid/used subcategories to appear.Our questionsIs there a way to configure Excel filtering in the Universal GUI so that only values from the current dataset are shown (similar to the Windows

I want to retrieve a file from a folder using a Thinkwise application and move it to another folder so an external organization can collect it.My starting point is a folder containing multiple files. I am using the List Folder process action to search through them. I intend to use the returned JSON to extract the filename, read the file, and eventually move it.The 'Read File -> Write File -> Move File' sequence worked correctly when I wasn't using process variables. However, after adding the List Folder action, I am not receiving any data back.In my process flow, the List Folder action has a storage location assigned but no input parameters. The output parameters are set to status_code and json_outputWhat is the solution to get this working? This is the flow I am currently testing. 

Hi,Indicium on our PROD environment is recycled every night at 00:00:00. It seems indicium sometimes tries to start up and delete and recreate the temp .rpt files while they are still being held up by the old indicium, this causes the startup of indicium to fail. We get this error at 00:00:01“Description: The process was terminated due to an unhandled exception.Exception Info: System.UnauthorizedAccessException: Access to the path '***.rpt' is denied.   at System.IO.FileSystem.DeleteFile(String fullPath)   at Indicium.Startup.<initializeCacheDirectory>g__TryAndDeleteFile|21_0(String filePath) in C:\azp\agent\_work\1\s\src\Indicium\Startup.cs:line 281” In this case the old indicium was only registered as being shutdown at 00:00:08I have checked the rights on the temp files folder, the pool user has full rights. Does anyone know a way to prevent this from happening? I have found the “Disable overlapping recycle” option in the advanced settings of the app pool, this will probably fi

 Somehow we are not able to print labels from Thinkwise with the quality that we would like to see.In above picture the right label is printed directly from Thinkwise Universal (worst quality), the middle label was first generated as PDF from Universal and then opened in a browser and printed from the browser (Chrome). The left label was generated as PDF from Universal and printed from Acrobat Reader (best quality). All using the same label printer with the same driver settings. If we print from Acrobat and choose the option “print as image” the quality gets worse. We have done a lot of testing with changes in driver settings and playing with the print settings in the SF but without good result.I wonder if anyone experienced the same problem and has a solution for this?       

HelloWe have a process flow where we want to check if an user_id exists in IAM.In order to do this we created a Web Connection with the proper Endpoint, however it didn't go as planned because even if in Postman the calls (with the same user & pass) are workingWhen we try with Web Connection or Http Connector, it is failing with status -23 (web connection) and -7 (http connector) and the following error on error logIn the past we identified that Postman was auto-calculating the "Host” header on the call, we solved the issue by explicitly provide it in the headers, but now seems that is not enough.Did you encountered this or have any idea how we can solve this issue? 

Hi,I have an issue when opening some screens.I noticed the issue is with screens that are variants.For example see the attached picture for the URL. (/subject=shipment/subjectVariant=shipment_universal).When using F12 developer tools in Chrome there are no errors.The other screens that don't have variant in the URL opens normally (/subject=account).But in local development environment using the Launch application in Thinkwise Software Factory everything opens normally.We are on:GUI version 2026.1.13.1.0Platform version 2026.1.13Indicium Version:2026.1 Build: 13.1Metasource:2026.1.13 (STS)What could be the issue with the variants ? Or is it a setting in IIS for the hosted application ?Kind regards,Timothy subjectVariant=shipment_universalsubject=account 

Unless i’m missing something very obvious, i can’t seem to figure out how to filter a floating window when opened from the process flow. There is no input parameter to start the document filtered and change filter doesn’t seem to work for floating window, works fine with modal and normal. GUI versie2026.1.13.1.0  

Hello, I’m running into an issue with filtering a table data based on a column that has a lookup from another table. The column is an ID, but a lookup is defined to show a user-friendly string, which can have duplicate values for different ID's. We use this column in a 'change filters' process action in order to display the right data. When screen is open, the data is filtered correctly based on the ID, but after refreshing the screen, filtering uses the lookup value instead of the ID as we could saw in the database event log, which leads to duplicated data.  How can we make sure the filtering is based on the unique ID instead of the lookup? Thank you!

Hello everyone, We have a unit test where we want to check if the right value (either Dutch or English) is returned from the tsf_translate function. We set this value via a default, upon opening the right (help)text is shown to the user, in the right language. We want to unit test this, but how can I fake the Dutch system language in a unit test?I found a question that provided the following code: EXEC [sys].[sp_set_session_context] @key = 'tsf_appl_lang_id' ,@value = 'nl-NL' ,@read_only = 0;and that gave the following error: Is it possible to fake the system language? I can use it for English, as it always falls back to English, but I also want to unit test if it gives the Dutch values.

Hi , I need to copy several files from an SFTP location and store them in a SharePoint folder. I have already configured the SFTP connection in Integration & AI (File Storage Locations) using the required credentials. Could you guide me on how to transfer these files to my SharePoint location?RegardsZubair  

Hello everyone,I run into an issue regarding roles and rights. We have a few key roles that need to be restricted a little more, so I set the details of a certain table as the following: And this is how it is in the IAM on the user group in question after a sync to IAM:The rights are fully open, while I set it quite differently in the SF part. Now a user gets to see tables they shouldn't see. Is there something I am overlooking or is there something wrong?

Hello, I am probably missing something but when I am trying to grab an image from a table and set that in a task I get an error message. I am trying to grab the image from another table using a default. I set both columns foto_naam and foto_inhoud. Foto_naam uses foto_inhoud as storage location. Yet on the table itself it works perfectly fine.  As you can see, the column sees there is something, you can see the option to delete the picture. What am I missing?