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  • 2,918 Topics
  • 10,070 Replies
2918 Topics
M
Captain
Marc FerketCaptain
asked in Questions & Conversations
TCP screen with version info etc no longer visible

In TCP, the detail screen on which information about the selected product is displayed (the available version number, etc.) is no longer visible.It concerns the part [Thinkwise products]. Problem also occurs with a colleague.

907
Mark Jongeling
Administrator
Hugo Nienhuis
Superhero
Hugo NienhuisSuperhero
asked in Questions & Conversations
read file connector UTF-8 and UTF-8-BOM ; indicium versus Windows GUI

I am reading xml files in a system flow with the new read file connector. I have a few files that are being read correctly and a few that are corrupted. The difference between the files is the encoding: the 'good’ files are UTF-8 encoded and the others are UTF-8-BOM. The latter is not read correctly, resulting in a string that looks like this: ?<?xml version="1.0" encoding= The old read disk file does the same. However, my current Proces flow is working correctly. I have the feeling that the connectors behave different when comparing the Windows GUI (proces flow) and Indicium (system flow). I have noticed this before when I was trying to read a pdf file. The problem was the other way around: I was unable to read the pdf file correctly in the Windows gui but it works fine in a system flow. Main question: how do I read both an UTF-8 and an UTF-8-BOM correctly using the read file connector in a system flow?

953
Hugo Nienhuis
Superhero
Blommetje
BlommetjePartner
posted in Questions & Conversations
Gui does not refresh, tasks fail

Hi, Sometimes we run into the following, kinda difficult to explain problem. Our end-user uses the web gui, wants to execute a tasks, clicks .. and nothing happens. When she closes that tab, goes back to that row, executes, it works fine. This happens for several users, in several screens. Like something is stuck, doesn’t refresh or something. Any thoughts on this?

624
Mark Jongeling
Administrator
M
Sidekick
Marco KleiwegSidekick
asked in Questions & Conversations
Business Intelligence - Repeating data on each row in cubes.

How to ensure that data is displayed on each row instead of suppressing duplicate data. So in the example hereunder I want to have “AVE” on 10 times instead of 1 time. Who can help?

11011
S
Moderator
Freddy
FreddyThinkwise Local Partner Brasil
asked in Questions & Conversations
Systemsflow on Linux

Hi. I think something is going not completely right with the systemflow. Why does the scheduling keep ending up in an error. It's generating big log-files. 2022-09-21T21:49:32.1540274+00:00 [ERR] Error scheduling system flow 'system_flow_test_unit_test' for application 5. (24f28e56)Microsoft.Data.SqlClient.SqlException (0x80131904): Connection Timeout Expired. The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement. This could be because the pre-login handshake failed or the server was unable to respond back in time. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=0; handshake=15067; ---> System.ComponentModel.Win32Exception (258): Unknown error 258 at Microsoft.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection) at Mic

905
Mark Jongeling
Administrator
Blommetje
BlommetjePartner
asked in Questions & Conversations
Year picker in web gui

Hi, Maybe I'm missing something, but I can't find it. Is there a YEAR picker in the web gui available? Something like this; I only want my user to select a year. Not a day/month with it. I 've toyed with the domains and such, but no avail. Thnx!

485
Blommetje
H
Sidekick
HJ van DalfsenSidekick
asked in Questions & Conversations
Print file printer tray question

Hi, From the documentation it is not clear if it is possible to select a printer tray for the Print File (PDF) connector like with the reporting service.See https://docs.thinkwisesoftware.com/docs/sf/process_flows_connectors#print-file-pdf Is that option available?We need to combine printing documents on blanc and on specific (preprinted) paper, located in different printer trays of the printer. Thanks in advance

762
H
Sidekick
E
Sidekick
Edwin SaanSidekick
asked in Questions & Conversations
Conditional layout task parameters Universal

Hi all, I’ve checked the feature matrix on the searchterm conditional, but I can’t find the conditional format of the task parameters there. I use the condtional layout of the task parameters a lot, but it seems that it doesn’t work at the moment. Can you please add to the feature matrix. The Universal GUI we’re currently using is 2021.3.14. Perhaps it’s already solved in a newer version. Can I upgrade, with no issues to the latest GUI when our platform is still on 2021.2?

751
Erik Brink
Moderator
Balazs Szeder
Rookie
Balazs Szeder
asked in Questions & Conversations
Autorefresh after uploading a document

Hi there, On our attachment table, whenever we upload a document - which will be first scanned by an antivirus - have to refresh manually before we can see the successfully scanned file. What I would like to do is, to initiate a 5-second timer and after that reloading the table. Trying to make my with a Process Flow. I am open to more solutions! Kind regards, Balazs Szeder

371
Erik Brink
Moderator
Freddy
FreddyThinkwise Local Partner Brasil
asked in Questions & Conversations
When I logout the returnurl is missing the /indicium/ directory what is causing it?

Hi. I thought I got all working on linux, but I found out that when I logout the return URL is missing /indicium/ in its path. Where do I set this or what is causing this? https://server.lef.tec.br/indicium/account/ui/logout?returnurl=https://server.lef.tec.br

19718
Freddy
P
Sidekick
Pierius Lycklama A NijeholtSidekick
asked in Questions & Conversations
Notify a user that a system flow is finished (Web GUI)

In our application (Web GUI) we have a Task that adds an entry to a Queue table. A system flow reads this Queue table and performs some long running actions. The last process action of the system flow is marking the record in the Queue table as completed. What are now the options to notify the user that his task has been completed?

1066
Mark Jongeling
Administrator
AndreKemmeren
Captain
AndreKemmerenCaptain
asked in Questions & Conversations
High database resource usage for process_flow log cleanup

Our entire Thinkwise stack is running on Azure, this means we try to give resources just enough resources for the expected usage. Recently we started having performance issues on our dev environment, I was able to trace the problem down to the query I included below. It appears to be a clean up for all the process_flow_schedule_logs, this runs every 5 mins and takes on average 40 seconds per run. In this time it caps out our SQL CPU for our plan. The select query is fast, the delete makes it slow. This is as far as I looked as it's IAM but no matter what I feel like there might be some issue here causing the delete to be this slow. (@system_flow_log_retention int)with log_items as ( select log_id from process_flow_schedule_log l where not exists (select 1 from system_flow_excluded_from_log_clean_up s where s.project_id = l.project_id and s.project_vrs_id = l.project_vrs_id and s.gui_appl_id = l.gui_appl_id and s.process_flow_id = l.process_flow_id) and (l.end_date_time is not null or l

883
AndreKemmeren
Captain
Rucha Naik
Rucha NaikPartner
asked in Questions & Conversations
Process action Write file , the storage location is not available in drop down

Hi, I am following the solution for generating report : In this as indicated the HTTP connector is replaced by the generate report connector. We need to store the report in database, hence using the Write File process action. However, the dropdown for storage location is empty even after creating a new one (by clicking the magnifier). Can you please guide? The drop down for the storage location is empty even after creating new location for the same. our current design without the Write File process action.

1385
Rucha Naik
Tejo van de Bor
Captain
Tejo van de BorCaptain
asked in Questions & Conversations
Use printers in model (2)

hi, In a previous topic I described our need to be able to print pdf’s or other documents in our db from the windows client. Since 2022.2 there is a new procesaction Print file (PDF) for this, where you have to set the specific printer in the system flow: We want our users to be able to select which printer to use for specific prints (like pdf’s for printer A, zebra labels for printer B), but this setting is not a fitted for a process variable, it’s fixed. Is there another way to solve this (without creating an application for every user/printer combination)?

1413
Tejo van de Bor
Captain
Tejo van de Bor
Captain
Tejo van de BorCaptain
asked in Questions & Conversations
Execute system task with Windows Command

hi, During creation we get the following error: Task used in process action Execute system task is not a stored procedure task We want to execute a windows command (for printing pdf’s). These pdf’s are in a queue table, and a schedule system flow in IAM should process these documents. So I made a system flow to read this queue and start a system task exec_pdftoprinter with a Windows command. Any idea why this isn’t validated? The proces action Execute system task accepts a Windows command task, so what’s wrong?

1223
Mark Jongeling
Administrator
J
Rookie
JHarkeRookie
asked in Questions & Conversations
Printing via Thinkwize reporting service and not via webserver?

Dear clever minds, The handling of phyiscal documents is an important step in our transportation process. A truck driver takes several papers with him during his trips. For instance, an usigned proof of delivery and a packing list. The truck driver hands over this documents at the receiving party of the goods (where it should be signed). We have already built functionality in the Thinkwise platform to generate a proof of delivery report for a transport order and to print these on a printer which is installed on an internal print server. In addition to the proof of delivery, we also have to print the packing list of the customer for each single transport order. The driver also has to hand over these documents at the receiving party of the goods. These packing lists are stored as PDF-files on a separate file storage location. Therefore, a process flow has been developed to print both the proof of delivery and the packing list in the correct order on the initial printer on the print serve

1112
H
Sidekick
L
Apprentice
Loes VaessenApprentice
asked in Questions & Conversations
Exporting userrights-data in IAM

Hello, I have a question about the possibility to export a list of the IAM rights of users (gebruikersrechten). Our customer wants to have a clear list of the rigths of their users, but is there a possibility to export this from the IAM? I saw that there was a possibility on the SF, but our customer is not going to get access to the SF from us. Kind regards, Loes

879
Dennis van Leeuwen
Hero
Robbert van Tongeren
Thinkwise blogger
Robbert van TongerenThinkwise blogger
asked in Questions & Conversations
Universal GUI Headers + filter button

Hi all, I am curious about a couple of things in the Universal GUI:We have a subject with 2 prefilters, showing perfectly on a bigger screen: Prefilters showing up top left But when the screen gets smaller, the prefilters are hidden behind the 3 dots, in my opinion there is enough space left to show the prefilter buttons, is this by design? And can we influence this by a setting? And can we influence if only 1 prefilter shows, which one that would be, is that with the “order no” ? Prefilters hidden top left. The next question is about the alignment of the headers in universal, we see them aligning with the same alignment of the data, the same behavior as the windows GUI.But in the Windows GUI we see that the text that is aligned on the right side, still starts at the beginning, as in the Universal GUI we only see the end of the text, is this by design? Cause I would prefer the same behavior as in the windows GUI since this is more clear. Alignment right, with “verkooporder” & “Nummer”

1334
S
Moderator
E
Sidekick
efitskieSidekick
asked in Questions & Conversations
How to download IAM sync script from indicium

I’ve upgraded my Software Factory to 2022.2 and now i need to download the IAM Sync script from indicium. The target server that this script needs to run on is not available to the Indicium. Also I’m running this in the (Azure) cloud and unable to use the write to disk feature. I can create the sync script with https://docs.thinkwisesoftware.com/docs/sf/deployment_automation#generate-synchronization-scripts How do i download this script from Indicium?

594
E
Sidekick
E
Sidekick
Ezgi EsenSidekick
asked in Questions & Conversations
Printing a report x times using a stored value.

I want to print a report x number of times. This value x is stored in a column called ‘print_amount’. For example: The ‘print_amount’ column for record A is 5. This means that the report regarding this item must be printed 5 times. This value may change to 2 for record B, thus the next report must be printed 2 times.I’ve added a report parameter called ‘print_amount’ and it’s linked to the stored value in column ‘print_amount’. It works fine when I’ve enabled ‘Popup for each row’. The problem is that the user must confirm the printing of the report for each record. This is inconvenient.When you disable ‘Popup for each row’ the first report parameter value is applied to every other following record (in the example above it’s 5). Therefore all reports are printed 5 times instead of their designated value in the stored column. Is there a way to make it more convenient for the user while making sure that each record’s report parameter is used?

744
E
Sidekick
P
Sidekick
Pierius Lycklama A NijeholtSidekick
asked in Questions & Conversations
Set up http connector for different environments

When using an http connector in a system flow how do you set up input parameters for different environments? For example, the test environment has a different URL and username/ password than the production environment.

612
Mark Jongeling
Administrator
T
Rookie
TeunRookie
asked in Questions & Conversations
How to configure dynamic data source for DevExpress

Im currently looking into using DevExpress as our reporting service and I noticed that the configured datasource wasnt automatically assigned to the database that our application was using. Is there an extra step that I missed to correctly configure this? I noticed this when I imported a report from crystal report and the report gave an error based on the data source.

662
Mark Jongeling
Administrator
S
Rookie
S KoningRookie
asked in Questions & Conversations
Update multiple views/graphs with one filter

Good day, I am busy with a dashboard to show some statistics. What I need is a screen with a filter form at the top to filter on employee/department/date(range)/status/etc. Below that some KPIs, some charts and table/view or two - like bellow. The tables should be a list of employees/departments with a number of tickets on their name with some average response times etc. All components need to update based on the filter input. I know it’s not possible to use a filter form to filter through multiple subjects. I can use a task with a process flow to filter on multiple charts/tables/views. But then I get stuck with the possibility to use different conditions than equal to. For example; I need to filter open tickets. That include all statusses except closed. So I need to use not equal to. What I currently have is a working form filter with a single chart (the filtering works perfect for that single subject). Some KPIs, but those are static. Currently that is a simple view with some count()

962
Mark Jongeling
Administrator
S
Rookie
S KoningRookie
asked in Questions & Conversations
Print existing documents from within a task (using the reporting service)

Good day, We have a task on a parent entity that make use of the reporting service to send multiple (child entity) DevExpress reports (same file spec) to a printer to print in a very specific order. insert into rpt_queue()... We need to print other kind of documents as well for those child entities. These documents are stored in a file system. We want to print these documents in the same order as the reports mentioned above but from a different printer tray, meaning we want to print the first report (from tray 1), then we want to print the related documents (from tray 2). Then the process continue with the second entity's report (tray 1) and then its documents (tray 2), and so on. Basically all we need is to also send those existing documents to the reporting service, except the reporting service doesn't support that kind of files, right? Is there any other way to accomplish this other than to try and create a process flow in 2022.2 (we haven't updated to this version yet) and use the

1222
Mark Jongeling
Administrator
R
Hero
RolandHero
asked in Questions & Conversations
Devexpress report perfomance in Windows GUI

Reports developed in Devexpress tend to run rather slow in the Windows GUI. Even when Devexpress itself generates a report within a second it can still take over 10 seconds for the GUI to do the same thing with the same report parameters. I’ve seen this happen in several occasions. Now it’s an issue because for a new module for our warehouse printing a specific report is rather time critical. A delayed print tends to interrupt the workflow too much. The desired behavior would be to have a printout of a report within a couple seconds instead of the current 10-15 seconds. A workaround for now is to make it possible to set the print command in motion earlier in the process but that is not a solution in all situations. It also makes the chances of human error a bit larger. Is there a way to find out why reports perform slow in the Windows GUI?

37913
Mark Jongeling
Administrator

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