Questions & Conversations

Hi, I have a process flow to change some prefilters. Works fine in web and win gui, but not in Universal. Also, since we lack a process flow monitor, it's a bit tricky to find out why. the flow  The problem is, all new Shipments are given the status 'quote’ . But if a users begins adding the shipment with the prefilter on 'Invoiced’ for example, it breaks, and get the infamous notification‘The saved data can not be displayed on this screen.’Also, even though the prefilters are in a group with the EXCLUDE checkbox on, we get this; Both active?So, it tries to do a something, but not what we want. Why is the behavior in Universal gui different?  Why is it possible to have 2 prefilters active (the original one, and the one activated by the PF) ?  How can we debug PF's the easiest in Universal?Can anyone shine a light on this ? Thanks! Alex 

Hello all,I have created a search bar where I can look up packaging. However, my suggestions work very strangely.As you can see it seems like I'm getting suggestions where the value I'm entering exists.This is just not the intention. I want what I enter that the suggestions start with. After contacting Thinkwise, it turned out that there was a field for this:However, it turned out that after I had adjusted this, nothing changed in the situation. Am I missing a step? Or is this simply not working yet and should I submit an idea?I updated the sf, iam, indicium, universal and all GUIs a week ago, also hoping this would fix the problem. But unfortunately.

During a merge session in SF2023.1, we get the following error “The INSERT statement conflicted with the FOREIGN KEY constraint "ref_change_log_change_log_template". The conflict occurred in database "xxxx_SF", table "dbo.change_log".There were some merge conflicts we resolved before the task was started. I've got no idea how to solve this. Can we solve this, or is this an issue in the SF? Any help would be appreciated.

Probably a long shot but the other day I got a complaint from a user about a message that was shown when het tried to start the IAM:We have several instances of the IAM running (DEV, TEST, ACCEPTANCE and PRODUCTION) and all are physically disconnected using different SQL instances, machines and GUI installations.The last thing probably causes the message the user is complaining about?The user already has a PRODUCTION app running and tries to start an ACCEPTANCE app.I suspect that the message not necessarily sees a newer version of the GUI but rather a different instance of the GUI? The PRODUCTION app is running something along the lines of \\PROD\TW\GUI\TSF_CS.exe while the ACCEPTANCE app starts \\ACC\TW\GUI\TSF_CS.exe and both of them are the same version of the Windows GUI (2023.1.12.0). Is there a way to prevent this message to be shown in this situation? Especially as it suggests that there is a version difference, which is not the case. Althought I can imagine that the starting IA

My goal is to execute an external program with 4 parameters after the exe file, example:C:\Bus.Cube2\Program.exe parameter1 parameter2 parameter3 parameter4 I’ve created a TASK with logic type “windows command” with 4 parameters:par1par2par3par4 and Objectname is:C:\Bus.Cube2\Program.exe [par1] [par2] [par3] [par4] But it does not work. If in object name i write mspaint.exe, it works.Am I doing something wrong?

We have lots of SQL sessions containing the tsf_user procedure taking up lots of CPU time. This only happens when tsf_user is called via Indicium. We can't really put the finger on why this is happening. What could be the cause? Today this even caused SQL server to lock up entirely.CPU time total and per session: 

hi,We would like to copy a record with 5 detail tabs, 100+ columns. Is there an option to do this without having to write a transaction and updating this every time a column has changed?

Task is running smooth when started from inside the application, but blocking the database when used in a system flow.What can be the reason?See log below:2023-05-01T00:15:00.0191596+02:00 [ERR] Error scheduling system flow '"sf_send_notifications"' for application 9. (b95a9b29)System.Exception: An exception occurred while trying to log the start of the system flow. ---> Microsoft.Data.SqlClient.SqlException (0x80131904): <msg id="system_flow_still_running"></msg> at Microsoft.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at Microsoft.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at Microsoft.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at Microsoft.Data.

We are currently testing the cloud-hosted Universal GUI on a few of our vessels. At sea they use VSAT internet, which is famously known for having high latency / low bandwidth.I am wondering what kind of configuration possibilities are available on the platform to optimize the performance in this situation as much as possible?A few specific issues that we encounter:On loading the Universal GUI the first time, even before login a shocking 86.8 MB of data is added to the Cache storage. What can we do to significantly reduce this amount of data?On loading the Universal GUI the browser could time-out. What could we do with our Indicium/IIS settings to make the browser wait longer for a response? On Commit we get a snackbar error that says ‘It took more than 10000ms to send all updates to Indicium.’ and the Commit is cancelled. Is it possible to increase this value somehow?Any other recommendations, be it for the Infrastructure or configuration in the SF, are also highly appreciated!

I am using Win GUI 2023.1.15 and it seems like this problem is back:What can be the problem? Or is it a bug in the GUI? 

When we select the value of a column in a list and paste it, the entire record is copied to the clipboard. Can we make it so that only the selected part of the record is copied? Should i create an idea for this or is this something you cannot influence in the Universal GUI?

For the Universal GUI, we use Identity Provider "Azure" where IAM is linked based on Client ID and Client secret. Because "Client secrets" have an expiration date it is our preference to use a certificate instead of client secret ID, is this already possible? Expires in 730 days (24 months)​​​   

If I understand correctly, the synchronization of IAM is now fully handled by Indicium?So it is therefore not possible to open TSF (which is hosted in the cloud) from a target server (on-premise) and synchronize easily.The only way that is now left is to save the script to disk, copy it to the target server and run it in SSMS. That's not something to be happy about. It therefore takes a lot of time to make a small change in the application. Making a quick (urgent) change, such as role rights or a report adjustment, is not easy any more.Why are you making the Software Factory more and more complicated???  

Hi,We have a grid with grouped columns. Currently, only the top row opens automatically. However, we would like to have all groups opened by default. Is there a way to achieve this? 

I have a question on Indicium logging:I have Indicium running in containers, and would like to know how to supress console logging, the console log is flooded with these dbug messages.    

Since 2023.1 do we have named versions deployed on all environments. But now I am running into the same problem over and over again. The model version from 28-2-2023 15:26:24 was the one that got a name and that name was ‘2023.2.28.2’ now after the deployment we did some more work and today I want to upgrade the test environment from the model version I mentioned first. However for some reason the name (description) with the correct model version ‘2023.2.28.2’ now is assigned to the modelversion of today. So when I select the correct model version the deployment center will nagg about ‘2023.2.28.2’ is not a version you can upgrade from. I can ofcourse update the metadata json. Which I currently do. However this should just work. What am I doing wrong? Or to put it better ‘how should I do the deployments?’ I want to use deployment center.We're not yet using branches.  

Hi, How can I sort tickets in TMS by last activity date/time, descending? Thanks in advance.Ricky

Good morning,I noticed that the Design tab in the Data Model is no longer working properly for me. I only get a grid with the details of the diagram I selected, instead of the visual representation of the models:Could someone tell me why this is happening and how I can get the visual diagram back?

We are using several runtime configurations in SF which are setting some session variables.When running an application on the SF which is using a different runtime config (so not ‘default’), it seems that the session variables are not set as defined in the custom runtime config.Example:Session.fkCompany has been set to 2 in the custom runtime config.In the detault this value is set to 1.When running application 16071 (e_test runtime) still the value 1 is used.When chaning the value to 2 in the default (app 16051) we notice that also for 16071 the value has been changed to 2.SF 2021.3 (latest hotfixes installed)Win UI 2023.1.15Some can explain this what we are missing in here, or maybe a bug ?Thanks.best regards,Cyril

Hi,Why is there no option to set the width to 'Header’ only? If I for example have name, last name, first name, and go for headers and data… there is always that one name that makes a mess. Simple display the column in the width for the header makes sense to me. Any thoughts on this?Alexander

Version control in the Software Factory page in the documentation has a next button that refers to itself.  

Hi. How can I achieve an API function that will return full JSON. Now I get the oData value property, but its content is not in JSON and in the external component there is no way to transform it to proper JSON. { "@odata.context": "https://dev.esm.app.br/indicium/sf/esm_dev/$metadata#ESM.subroutineScalarResult", "value": "[{\"org_id\":2,\"org_name\":\"LEF\"},{\"org_id\":10,\"org_name\":\"Servicedesk\"},{\"org_id\":11,\"org_name\":\"Sistemas\"},{\"org_id\":13,\"org_name\":\"Contratação\"},{\"org_id\":16,\"org_name\":\"Change Manager\"}]"} 

I’m having an issue with my process flow in the universal GUI Deployment. Every time I open a task that’s connected to the process flow, I get this error:  This is what my process flow looks like:It works normally in my local universal environment and window GUI.Any idea what could be causing this?

Hi all, After wachting the following video from the Thinkwise summit, I wanted to integrate a process that could send a message to a person (not a channel, but an individual) in teams. I found the following topic Notification options with the Thinkwise platform?, but it seems like the Graph API integration has not been a success. I'm interested to see if anyone has integrated Teams and how they managed to get it so send an individual a chat message.   Thanks in advance!

Hello!It is possible to select multiple lines in Universal?In Windows GUI it was possible to do that with ctrl + click, but in Universal is not working in that way.