Skip to main content
Solved

SLow loading of icons


tiago
Captain
Forum|alt.badge.img+5

Hello all,

We find that using icons is a very nice way to visually help the user navigate through the tool and understand the actions they will perform. 

We use the icons for example in the task buttons, made available in the icons tab. thee are all light weight svgs, 

but as you can see in the screenshot, they are a major reason for delaying the opening of the document, up to 10 seconds. 
 

 

Any ideas what the reason could be and what we can do to improve this performance? 

 

Best answer by Jeroen van den Belt

Ok, thank you. Unfortunately, I have not found any leads for this version as to what could be the cause.

Would you be so kind as to create a ticket for this in TCP? Please make sure you provide as much information as possible to help us reproduce. Think of the platform version, whether it concerns starting against the SF or IAM, if all hotfixes are deployed, whether it only occurs with tasks or also with reports/tables, etc. It is also desirable to include a HAR file.

Hopefully we can solve your problem with this information.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

5 replies

Jeroen van den Belt
Administrator
Forum|alt.badge.img+9

Hi @tiago,

Can you let me know which platform version you are using?


tiago
Captain
Forum|alt.badge.img+5
  • Author
  • Captain
  • 46 replies
  • May 22, 2023

we´ve been able to always install the latest version. 


So at the moment we run the platform 2023.1 and the latest indicium and Gui version (universal) 


tiago
Captain
Forum|alt.badge.img+5
  • Author
  • Captain
  • 46 replies
  • May 22, 2023

versions : 

[tried to copy paste an image in here, but after saving the image disappears]

 


Jeroen van den Belt
Administrator
Forum|alt.badge.img+9

Ok, thank you. Unfortunately, I have not found any leads for this version as to what could be the cause.

Would you be so kind as to create a ticket for this in TCP? Please make sure you provide as much information as possible to help us reproduce. Think of the platform version, whether it concerns starting against the SF or IAM, if all hotfixes are deployed, whether it only occurs with tasks or also with reports/tables, etc. It is also desirable to include a HAR file.

Hopefully we can solve your problem with this information.


tiago
Captain
Forum|alt.badge.img+5
  • Author
  • Captain
  • 46 replies
  • May 29, 2023

ok Jeroen, we´ll do. Thanks


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings