Questions & Conversations

We deployed the latest Universal GUI 2023.3.13 BETA and we're trying to figure out a couple of new features. However, we don't see the Screen types or Details options in the Overflow menu. Apart from the setting ‘Available for user preference’ on Screen Type, what other pre-requisites apply?NOTE: We are still on TWP 2023.2 and ran all Hotfixes. The Release Notes also state this:Another change is that you can now place both a taskbar and a task tiles component on a screen. Previously, the taskbar would be removed. Multiple taskbars on one screen are also possible.That sounds great, but what is the use of showing multiple taskbars and/or task tiles if it's not possible to assign Tasks to a specific bar or tile component? Or is it an indication that the below Idea will be delivered with TWP 2024.1?Assign tasks, reports and prefilters to a bar like details | Thinkwise Community (thinkwisesoftware.com)

We are using a Thinkwise solution also as a PWA. When a user has to authenticate (using Thinkwise as OpenID Connect provider), there is also a consentpage show to accept the defined access. The question is if it is possible to customize (or entirely replace by using the API) the consent screen? 

Can anyone explain how we can configure a maps overlay? The documentation does not provide enough details. Can a working example be attached?https://docs.thinkwisesoftware.com/docs/sf/maps2#overlay-settings

As mentioned in the Blog here:There was talk about implementing Email and HTTP configurations. The Email configuration is available now, however I see no sight of the HTTP one yet.Can we expect this in 2024.1?

Working in SF 2023.3, we have Azure filestorage as the location to which files are generated. For IAM is seems to generate it:{Path Azure filestorage}\Model\Branch\MODEL_SYNC.sqlThis would be nice for the Code files as well, however this generates it to:{Path Azure filestorage}\Model\Version_name\Source_code\...I would like it to also include the branch as such:{Path Azure filestorage}\Model\Branch\Version_name\Source_code\...Is this possible?

The card list is wordt quite good now in Universal when running on a smaller screen.Two little optimizations in the layout would make it almost perfect. Is there a way to make the margin between the image/icon and the text area smaller?    Is it possible to get rid of the image download button? When download of images is needed it will be done via the form i guess in most cases.  

The Universal GUI now supports most of the Filter-related features that also exist in the Windows GUI. Over the period in which additional features have been added, I have been struggling a bit to form an opinion. I am off course happy that more options are available, but I also doubt how intuitive and accessible it is to end users. I'm trying to figure out what should be improved to ensure our end users actually utilize these features. What do you think? A couple of thoughts from my side:In my experience the average end user doesn't click on Overflow menus, unless they are explicitly searching for something. As a result, the Quick filter and the Filter form are not used that often, while they offer great functionality to quickly filter out data. Instead, the Combined search is used way more often, but that one is slower and less specific. I believe it would be benificial to always have the Filter button on the Action bar next to the Combined filter or as the first button in the Pre-fi

Hi, Is it allowed to use a refresh table inside a system flow. When I use it, it do not seem to refresh the table.I have a task to send email on → email table, after the task is pressed (it updates value for system flow),a system flow triggers and sends the email. The status in the table do not change unless manually refreshed. What can be the solution for this issue?

Hi,In the Thinkwise documentation we read something about Default Testcases (Process tests | Thinkwise Documentation (thinkwisesoftware.com)). We wanted to have a look at this, but much to our supries no base project can be found called DEFAULT_TESTCASES. Is this something that has been added in versiions 2023.2 or 2023.3? I can't tell if the documentation is suitable for all versions or just the latest. We are running version 2023.1 of the SF. 

Hi, I want to add a filter form to a screen to make it possible to filter the results. in the grid. since the added_on is generated, i can't use it in the filter form. I added a lookup field to show the generated added_on field with the following expression: (select cast(convert(varchar(11), added_on, 105) as nvarchar))The expression field has the domain ‘name’ which is a NVARCHAR(200).  In subjects i've set the filter condition to ‘Between', but it only shows ‘Equal to’ in the grid. I can change it to ‘Contains’ and this does change and shows in the GUI.  I would like to know what i can do.Kind regards,Linde

Hi, With the recent release, I was curious to use the process flow monitor in Universal.However, after trying via different routes (IAM, indicium in developer mode) the monitor stays empty.  The documentation about this new feature is quite brief. Could anyone explain what steps must be followed, other than having Developer mode in IAM? Kind regards,Mark

In the release notes for 2023.12 b1.0 on September 1, 2023 is stated that the import wizard is being built.Do you have any idea when we can expect the release of this wizard? We're eager to try this. 

As mentioned in the documentation, OpenID Connect allows a client application to let users authenticate via the Thinkwise Platform (https://docs.thinkwisesoftware.com/docs/iam/client_apps#openid-connect-authentication)How can you give specific IAM users the right to authenticate on the client application?I don't want all IAM users to be able to authenticate on the 3rd party client application.

I wonder how you can navigate back from a detail screen to a form in Universal, in case the detail screen is opened via a detail button. Like the scenario below:    

Hi,For the process flow to send out email from the application , earluier SMPT connector was used. However after the client updated to microsoft365, SMTP connector is not supported and the emails were no longer sent.To overcome this Email connector is used instead of SMTP connector. However, I am getting the error for the From address in the email provider:  2023-12-07T16:50:16.8980307+01:00  [ERR] Process action "email_connector" in process flow "send_email_from_queue" in application 147 threw an exception. (dedd009e)Status Code: ForbiddenMicrosoft.Graph.ServiceException: Code: ErrorAccessDeniedMessage: Access is denied. Check credentials and try again. process flow :  Email providerPlease let me know if I am missing something?Using Email connector instead of SMTP connector and giving the known credentials in the email provider to set up should be sufficient, isnt?Also the emails needs to be sent out from address provided in the application (that may differ) How can this be encorporat

Is it possible to block the use of a specific username. We see some hacking attempts with a specific username. Is there an option that username cannot be created? Or can we create a blacklist?

Hi!I’ve checked the community regarding refreshing tables in process flows. But I could not find a solution which complies with the wishes of our users.Our users mostly work in the windows GUI. One of the processes includes a view with a task. A pop-up containing another view appears after the user clicks on the table task. When the user is done with the pop-up, it is closed automatically. The previously mentioned view is still present after the pop-up is automatically closed. But I want to refresh that view. I have tried the following:Open document (try to use an existing tab = yes). Change filter (to open the record) Activate detail Refresh tableThis does work. But is not practical because it clears the filters applied by the user. It also takes some time because it tries to re-open the view. Auto refresh is also not very practical in our case because the view can vary from a couple of records to thousands. Can you help me finding a solution which might be faster and does not clear t

Our users are logged in through various methods. Some have managed systems, others log in via RDP. Sometimes a user has their files synced with Onedrive, others have a profile folder on a shared drive via redirection. This leads to reports with export to pdf setting being saved in various locations.For a process flow we were able to program one of these file paths by putting a username variable as part of the path but this renders the flow unusable for quite a few of our users. The flow uses a move file action but it often can't find the exported pdf file. Therefor we need a more generic approach.What folder does the export to pdf option use internally to determine where to save a file? I've tried %USERPROFILE%\Documents but already in my own case this leads me to the wrong folder.

Hey All,i have a lookup that looks at a table, the table does have multiple identical values for a specific collom.Universal gives me the duplicates : on the other hand in Web GUI the same column in the same environment in this case lab does not:What could be the reason for this?

I have the same problem as in this post, but in another context.Some info about our application:Built for Windows GUI RDMBS: SQL Server  Dozens of customers will use our application (installed at their SQL server) Users are logging in using ‘Windows authentication’ We're still on IAM/Indicium 2022.2 (planning to upgrade) Indicium is running as a service process, listening on port 5000 What I want to achieve: users log in with their own name, so IAM application roles and rights can be used users do not need to be known in SQL security; so the SQL connection from the IAM application should be handled by either: - a service account; - or a SQL account; - or an application role.Question 1:How can I achieve this for the Windows GUI?Related to this, I created a user with ‘Authentication’ set to ‘IAM', and changed the password.I started the application using an INI file containing "Authentication = iam”. When starting, the IAM login shows but after entering username and password, the error “L

Hi, Found a bit of a bug perhaps, but i'm not sure if it's me or Software Factory/ gui. I have 2 tables; Order and Order_unit. Order_unit is a detail of Order, hidden by default. When a 'order_type’ field in Order is set to ‘unit’- we show the detail tab through ctx. I have a process flow with these steps; Add row Order --> Decision (check if 'unit’ or not)If not - stop. If yes - Activate Detail Order_unit → add row Order_unit. (in grid) This works fine, the second time OR when you select an old Order row, and open the unit detail. It feels/seems that Universal does not completely load the page/adding or something. The second row Order, and it works fine, also when 'previewing’ Unit tab. We are up to date with our gui and all. Any thoughts? Blommetje 

Hi,in Azure SQL Database in Query Performance Insight → Long Running Queries I have a query (see screenshot) and I can’t seem to find what is triggering this query. In the second screenshot you can see that every execution takes about 7 seconds.I have an item table with a system versioning table called item_history in Azure database but I already checked in Software Factory if there is anything that could trigger the query but can’t seem to find anything.Does someone have an explanation for this ? Or can give me some pointers to look elsewhere.Thank you. Query in text:SELECT [tsf_valid_from],[tsf_valid_to],[$S],[$tabType] FROM (SELECT [tsf_valid_from],[tsf_valid_to],LAG ([tsf_valid_to]) OVER (PARTITION BY [item_id] ORDER BY [tsf_valid_from],[tsf_valid_to]) AS [$S],[$tabType] FROM (SELECT [item_id],[tsf_valid_from],[tsf_valid_to], 0 AS [$tabType] FROM [dbo].[item_history] UNION ALL SELECT [item_id],[tsf_valid_from],[tsf_valid_to], 1 AS [$tabType] FROM [dbo].[item]) AS R) AS T query item

I've made a report in TSF DevExpress Report Designer with one sql server data source using two versions of the same view (table). In DevExpress the report works perfectly, however in Thinkwise universal GUI it does not... I'm getting the following error message: ``2023-11-10T15:30:00.3996411+01:00 80002581-0001-fb00-b63f-84710c7967bb [ERR] An unhandled exception occurred while processing the request. (ffba027a)Prockees.Bootstrapper.ExecutionException: DevExpress.XtraReports.DataRetrievalException: Error when trying to populate the datasource. The following exception was thrown:Failed to connect to the database. To learn more, see the exception details.Exception details: Connection name: localhost_TCNTW_CREDITEUR_Connection Error message:A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The certificate chain was issued by an authority that is not trusted.) ---> DevExpress.DataAccess.Sql.

Hello, My question: Is there a setting or a easy way to make it so that it always starts on page 1 of your detailed overview incase you select a new article?Case setting information:We have created a overview of all our productes, with the current stock (Left side). On the right side you can see a detailed overview of the articles selected. In the image seen below, I've selected an article with 140 in stock. On the right side you can see a detailed overview of all the indiviual 140 products. which are devided over 3 pages. In this example I've now clicked on page 2. But when I click on anotherarticle on the left, with less products (this time 18 products).The detailed overview shows that there are no results.The overview is stuck on Page 2. For the newly selected article it wants to show a detailed overview of the products on page 2.But for the articles there are only 18 products, so they are all on page 1. If I want to see the detailed overview of page 1 for this product, I’ve must fi

Hi All, We want to create a new app for getting Applicants to submit their details for job postings we have within the Group.The process that will be followed is first the applicant is reviewed and secondly upon approval they can get further access to complete their profile putting more details. If an applicant is Approved to be a suitable candidate for a position then he will be transfered to our main system for hiring process and further checks.I know we can have OPENID providers configured in IAM and we can do auto-provisioning, basically they can authenticate with the external provider and we can add them to a default User group. We have currently this configured for our main system with Azure which auto provisions new users within our organization. How can I achieve auto-provisioning for creating IAM users to a default user group? the users will not be part of our organization thus we need them as IAM users instead of External connected to an OPENID provider. Would it be possible