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Hi, 

We have an app deployed at the client, where "nothing” has changed. However, something did break. 
According to the client they restored the data Db due to a problem but left the IAM Db untouched. 

After this restore, whatever we try , we cannot grant access to any user. We all can access IAM, but not the app. I've have copied the Db to my testing server and tried a lot. 

Deployed a new model. Made a new app. Removed all users groups. Deactivated and reactivated all modules. Reset users.. Did a schema compare to our UAT Db. Didn't show a thing. 

 

In the Tenants overview - In the Current Access, i see. 

  • Users = x 
  • Users groups = x 
  • Granted Module = 0 (!)
  • Granted Apps = 0 (!)

When comparing with the LAB environment, all settings are the same. 

Any pointers on where to look? I would love to know why this ''suddenly’ stopped working and we can't fix it. 

Thanks! 


Blommetje

Did you check the owner of the db and the scheme? Do you get  an error on deploying user rights, if so what happens on a manual deployment? Did you try a sysadmin account?

We all can access IAM, but not the app

This could have multiple causes. One being that users do not have any menu rights; so rights related. Can you verify all roles are still present and assigned properly to your user groups?

No errors, but they changed the default schema, so something went wrong there. 
Seems to work now! Thanks! 

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