Questions & Conversations

Lately (since about 2 weeks) the TW Windows GUI has been crashing very regularly in Azure's RDP, causing the app to fail for all users. This happens several times a day. GUI: 2023.3.12.0Platform version: 2023.3 Windows update Azure:2024-03 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5035853)Successfully installed on 3/13/2024. Het update log geeft aan rond half 1 in de nachtSome feedback from our analysis Ik heb ook even zitten kijken in de monitoring en het heeft volgens mij niets te maken met de hoeveelheid memory, er is namelijk ten tijde van de crash van 16:50 nog ruim 40 GB beschikbaar. In de Event Viewer zie ik wel regelmatig crashes van ThinkWise, deze bijvoorbeeld:   Met net daarvoor een .NET Runtime error:   Deze foutmelding ligt echt in de hoek van de ThinkWise software zelf, niet bij te weinig resources van de VM.  Application: TSF_dotNET.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception

I see an interesting screen type: dashboard. How does that work?   

In the windows Gui it is possible to search with the combine filter both on a level and the details. Is it possible to do this in the Universal GUI as well? subject  Detail search options in Gui:     

We have a Thinkwise application installed at several customer sites.Part of our implementation is running Indicium as a service (using nssm.exe). We have a scheduled task to restart the service every early morning, so separate log files are created per date, in the ..\indicium\log folder.At a new implementation, I notice that Indicium logs its license check every 11 to 13 seconds: This does not happen at our other customer sites;  there this will only be logged once - at startup of the service.How can I disable this check running or logging so frequently? I don't want to flood the log file with unnecessary log messages.

If we want to use several applications in one IAM using the same model. But we want to be able to have different reports (e.g. invoice) for each application. What would be the best way to achieve this?  

Hi, I have a task for searching something.Start Task from menu. Enter value (shipment number), open document - start empty, change filters.When I enter the exact value it works ok. Open the table and show the row. For example: Shipment number: 22fe0530This will output this query in the debugger: as t1where (t1.[shipment_number] = N'22fe0530')However, I want people to be able to use the filter similar to ‘ctrl - G Filter’ .When I set ‘Allow Wildcards’ in my PF step ‘Change Filters’, it still searches for the exact entered value, giving this;  as t1where (t1.[shipment_number] = N'22FE*')When filtering in the ‘ctrl-G filter’  it outputs;  and (t1.[shipment_number] like N'%22fe%')Which will result in several rows that match. The documentation states that the COL value must be EQUAL, so the = makes sense. But then.. What to do with the wildcard?In short, can it be done to output all rows with Shipment_number like 22fe% - when entering a value in a task and then open the document, and show t

Hi, When logging in to the Indicium GUI, a session token is returned in the form of a cookie (named `.AspNetCore.Identity.Application`) upon successful login.By default, according to this topic answer, this token is valid for 30 minutes and automatically extended with every request.However, our users will sometimes not touch the GUI for hours, because they are busy doing work for which they do not require the application.In this case, having to log in again each and every time you don’t touch the GUI for any amount of time longer than 30 minutes, can get quite annoying.Is it possible for us to configure the expire time for these tokens, so that they remain valid for a longer amount of time? Thanks in advance!

How can we unprotect a branch? This branch was protected by accident, and I would like to archive it after merging. I cannot alter the checkbox ‘Protected’. 

Hi,Perhaps a small bug, but not sure. I have a detail table, 'unit’ with a grid only screentype. Edit in grid is on by default. 34 columns pk, unit_number, client_account_id, full/empty. When I click the gui copy button, a new row is added. When immediately clicking the copy button again, the gui controls crash. Edit/copy/save and suck stop working. Also on other tables. No errors in the Indicium log.Opening other rows, tables etc also fails. GUI version 2023.3.13.0.0Blommetje 

Is it possible to close a open document after saving? I have a process flow that opens a new screen as an open document. Here, you can modify some data, but after saving this data, I want this open document to be closed. So the trigger for the action has to be the save button in the screen.

Hello. When i edit a form, and look at the database event log, i see my cursor_from_col_id immediately filled out, and the cursor_to_col_id is never filled out, not even when i change fields. Is this a (known) bug or can i influence this in some way through the Software Factory? We're using Universal GUI 2024.1.10.0.0.

Hi I have to use the@cursor_to_col_id in my default for a view.But that view is exposed on 2 seperate screens and both of them need a different column to get the focus.But because it is a single view both screens will use the same default…As far as I'm aware I cannot filter on variant either inside a default? Otherwise I could use 2 variants.I can't retrieve the parent (both are details of a different parent) as well I think?  

Hi, I'm currently experiencing some issues with filtering between dates using the 'between' filter condition. In the application, the column in the filter form remains blank when I select 'between'.I've te latest version of the GUI (2024.1.11.0.0) and SF.What am I doing wrong, or is something set incorrectly?  

I have a list with orders but the multi select won’t work in this list in Universal. In all other lists the multi select is working normally. We’re on 2023.3. In the WIN GUI it works.The grid is not in edit mode.Is there a feature I’m not aware of where we can turn off the multiselect in a grid?

Hello, I have a Task which is desired for adding a certain Item. The settings looks like this: The issue I face is that my layout display a certain amount of columns based on the data that was chosed on the modal pop up. For example if I chose a type of X, then I would have a certain amount of fields shown on the screen. If I swap from X to Y, then less fields would be shown on the screen.For the instance, the layout holds and displays good when the type displays mostly all of the fields on the screen but if I chose an item that has a few or bearly none fields to be displayed, then the modal will be automatically resized to have just 1 column. This is where I encounter the problem, because if I switch back to X, then I will have just 1 column in the modal, instead of 3 as it was originally.Example:Step1 - Initial layout Stept 2 - Changed the row type to something that display less fields Step 3 - Chose back the initial type. The layout does not have 3 columns again. What should I do in

In the release notes 2023.3.12, the HTML and Multiline in Grid controls were mentioned.For my understanding, is it now also possible to have multiline HTML in a grid field?And achieve something like this?  

I am creating an api link and need to upload an image as BASE64 code to add it in the GraphQl string. However, I only have the reference to the disk of the image in the database. How can I convert such an image to BASE64 code using TSQL?

Is it possible to control the amount of columns the filter form will grow to? I would like to set it to one column on a specific screen.

Hello! Is there any way we can resize the task tiles? We want to make them smaller. 

Hi, When we do an export (immediately) from our grid the column order in Excel is based on the table column order. However, in the subject, the order is different. Is it correct that the export uses the table column order, and not the subject order? And if so, can this be modified?We have a table and a variant with a different grid order.. so the table column order is not ideal. Thanks! Blommetje

After changing the application logo, the old logo remains on the start screen of iPhones, even after deleting the shortcut from the start screen and remove the website history of the application from the storage.  Only users new users see the new logo when they save the application to the start screenAny idea’s how to solve this?

In our application we use a list-bar menu.To allow users to use the maximum space on their screen we want the menu to be (auto-)closed by default.The user can do this himself by clicking on "Auto hide". The menu will then be automatically hidden/shown.We have found that this can be set in IAM by making an entry in the user preferences at [Global] and leaving the checkbox for menu empty. The disadvantage is that this must be set for each user (possibly with a script). Not exactly an elegant solution.Is it possible to set this at application level in IAM?

Is it possible to hide the header that shows the column names of a table? In this case I’d only like to show the data:I expect the answer to be no since I couldn’t find the option under Screen Types.

Hello,Starting a task with a double-click in a grid cell is a very nice possibility. In lists we have read-only columns containing icons that say something about the status of the line. Consider possible errors found (in degrees) or whether there are linked documents or notes present.We have created tasks that allow a user to launch floating screens to get an explanation of the error or call up documents or notes. With the new double-click in grid cell capability we can in principle eliminate many tasks from the standard taskbar, making the screens simpler in the users' experience. However, all grid lists are in auto-edit by default and then double-clicking in uneditable cells does not seem to start the tasks. Are we overlooking something or is double-click still not supported in this situation?