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Questions & Conversations

Software Factory & IAM (Installation, Development, Deployment, Integration) | E-learning | Documentation | Community

2,382 Topics
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2382 Topics

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Timothy MentowidjojoVanguard

asked in Questions & Conversations

Group until disappears after removing a record

Hey guys, So i have a task which unlinks connected items which then appear in another screen called unconnected items, but whenever i unlink the first item in the list the group until in this case WH# disappears. It does not happen if i unlink the second item instead of the first. any idea what could be causing this?

6 months ago

BramGVanguard

asked in Questions & Conversations

Universal GUI reserves to much room for prefilters

Hello,we have a group of prefilters that prefilter the status of a purchase order. As you can see in the image, the prefilters would easily fit in the top bar above the list. However, the prefilters are not shown here. When we make the screen a little bit wider however, the prefilters are displayed as expected.Is this considered a bug or is there any way a developer can influence this behaviour via the SF?Thanks in advance.

7 months ago

FreddyThinkwise Local Partner Brasil

asked in Questions & Conversations

AlfonsMApprentice

asked in Questions & Conversations

Forgot Password not working despite Exchange setup.

We have a TW app running in Azure.For the case a password needs to be reset we want to start using the Forgot password feature: However the feature simulates to work for non-existing names (claims to have sent a token), but returns an error on valid accounts (email address).No mails are sent so no reset is possible. We have setup the Exchange connection as described below, but still.How do we get this to work?

28 days ago

Edwin SaanSidekick

asked in Questions & Conversations

Invoice recognition systems

Has anyone experience with purchase invoice recognition systems with a working interface with the TW application and Exact Online. We want to create a 3 way matching with the purchase order lines in the TW application and the invoices in the Invoice recognition system. Has anyone created something like this? Or does anyone know where it has been implemented?Thanks

6 months ago

Boudewijn

asked in Questions & Conversations

Crystal reports: does not work when no SQLServer Management studio installed

Hi all,I deployed an upgrade to an end application. Ever since, some of the reports (Crystal Reports) do not work anymore on users’ systems. The platform version has remained stable.During development and while testing no problems occurred. It turns out that having SQLServer Management Studio installed is required for a working report.Without the management studio, Crystal Reports refuses to connect to the database.I imagine that installing the management studio provides additional database drivers, without which the CR runtime is not able to connect to the database.I have not been able to figure out which installable drivers the reports depend on, where to find such a driver, and why this is a problem all of a sudden.One thing could be that development is done against a more recent SQLServer version, as we do not have access to post end-of-life databases for development. (The situation is not being helped by running a zombie platform version, because of difficulties procuring an upgra

5 months ago

BlommetjePartner

asked in Questions & Conversations

Allow wildcards in the PF step Change filter

Hi, I have a task for searching something.Start Task from menu. Enter value (shipment number), open document - start empty, change filters.When I enter the exact value it works ok. Open the table and show the row. For example: Shipment number: 22fe0530This will output this query in the debugger: as t1where (t1.[shipment_number] = N'22fe0530')However, I want people to be able to use the filter similar to ‘ctrl - G Filter’ .When I set ‘Allow Wildcards’ in my PF step ‘Change Filters’, it still searches for the exact entered value, giving this; as t1where (t1.[shipment_number] = N'22FE*')When filtering in the ‘ctrl-G filter’ it outputs; and (t1.[shipment_number] like N'%22fe%')Which will result in several rows that match. The documentation states that the COL value must be EQUAL, so the = makes sense. But then.. What to do with the wildcard?In short, can it be done to output all rows with Shipment_number like 22fe% - when entering a value in a task and then open the document, and show t

2 months ago

martijngaasbeekSidekick

asked in Questions & Conversations

email as username

Issue:Person X's username is the same as their email address, which is "abc@de.nl." However, there is another account associated with the same email address, "abc@de.nl."It seems that with the latest version of Indicium, Person X is unable to log in to the account using the username "abc@de.nl." Instead, the system consistently selects the account linked to the email address "abc@de.nl."

6 months ago

Mark_PlaggenborgWarrior

asked in Questions & Conversations

How do I control the width of task parameters?

How do I control how wide the task fields are going to be?The window seems to open a fixed size, partially depending on the “no. of columns in form” setting, but I’d like the window to be wider as certain fields require more room to show/enter the values. Having tried “Field width (px)” and “Label widh (px)” in various combinations and with even large numbers, they seem to have no effect.Current version of GUI: 2023.3.13.0.0

3 months ago

Harm HorstmanSuperhero

asked in Questions & Conversations

CORS Errors when using Webservice in external website

We made a track and trace Webservice (= Message Independent Protocol system flow) for external usehttps://xxx.xxxxxxxxx.com/indicium/open/sf/api/public_track_traceIt works fine as POST request within Postman and I asume that it must be possible to use the API when running it in website in a browser.Now the developer of our public website wants to implement the Webservice but runs into CORS related errors and it looks like we have to make some adjustment at our side.Any ideas on what must be done in the setup of indicium to let it work? Or do we have to add something special in the response headers?

5 months ago

Arjan SollieThinkwise blogger

asked in Questions & Conversations

How can I synchronize old version in 2023.2

When the Software Factory was using project and project version, you were able to synchronize old project versions. This is a very powerful tool. Sometimes you need to synchronize an old version (for example you have 2 acceptation environments enabled 1 using version 1.2.1 and another using 1.2.2. In some cases you would had to fix an issue encountered in both version and synchronize both version again to IAM. This was no issue in the past, but with the new platform I can see that I can change the project version (model version) when generation from the creation screen, but I cannot set this when synchronizing?Is there a way to synchronize an old model version to IAM (not the latest).

6 months ago

Mark_PlaggenborgWarrior

asked in Questions & Conversations

Visual indicator for "max. no. of records"?

How can I see in Universal that a screen is limiting its result by the “max. no. of records” when applicable?Some screen we have set a limit for performance reasons, but I cannot seem to find when a screen is limiting my result or that is falls right in the range.

2 months ago

Tejo van de BorCaptain

asked in Questions & Conversations

Translations in base project

hi,We created a base project to use specific tables in multiple work projects, and added translations for EN/NE. When I link this base project, the translation objects are copied, but not the specific translation texts.Do I need to start an extra task or something? Can’t find any documentation on this.

4 months ago

AndreKemmerenVanguard

posted in Questions & Conversations

Cost management and automatic scaling on Azure

We are running our entire Thinkwise platform in Azure.To keep cost under control we are looking into doing automated scaling of the App Service and Azure SQL. For the App Service this is a really easy story and has no real downsides due to how scaling is handled by AzureOur ideal situation would be to scale based on usage, look at the DTU usage in a sliding window and scale up or down based on the observation. However this leads to challenges/problems, during the scaling operation the connection gets dropped and we have found that currently running scheduled jobs by IAM do not always get recognized as ended/abandoned when the connection is lost. In turn this locks that entire schedule leading to missed job executions etc.Besides IAM not handling it well it also is a challenge/issue for any long running jobs in the application itself. I am curious how others have done this.

6 months ago

Harm HorstmanSuperhero

asked in Questions & Conversations

Responsive field position

With the help of the breakpoints, we are now able to activate the desired screen layout for any screen size.But, is it also possible to control the behavior of the UI from the model in such a way that fields are placed below each other instead of next to each other on a smaller screen?It would be nice if we only had to scroll the screen vertically on mobile devices to see all the fields. Desktop screen: Mobile screen:

1 month ago

Jaycee_CVanguard

asked in Questions & Conversations

how do I Increase table grid performance?

I’ve noticed while doing a optimization of a table for universal & WEB Gui, that going from the first page to the last page takes much longer in universal than in WEB Gui.In WEB GUI this takes about 1.5 seconds and in Universal this takes about 12 seconds.Does anyone have any idea what could be causing this?

3 months ago

BlommetjePartner

asked in Questions & Conversations

Surpress 'the saved data can not be displayed' notification

Hi,Because of the problem described here (prefilter blocks showing new inserted data), I have added a process flow that will turn off all prefilters, and jump to the new row. Works fine in the basics. However, I still get this notification; Can this notification be surpressed, since it is confusing. Due to the PF I am now at the correct record, yet this notification states otherwise. Or any other way this problem can be solved? Blommetje

6 months ago

AlfonsMApprentice

asked in Questions & Conversations

Newbie question: No project version has been entered.

The past months I have worked on an old app (2021.3) which runs in the Microsoft cloud (Azure, SQL Server and Web App).Now I have upgraded the 2021.3 version to 2023.2 (IAM and SF/Application), but I receive the message above and its blocking me from getting it to work. My question is: how do I fix this problem and get my apps to work?

5 months ago

Timothy MentowidjojoVanguard

asked in Questions & Conversations

Difference Web GUI & Universal lookup

Hey All,i have a lookup that looks at a table, the table does have multiple identical values for a specific collom.Universal gives me the duplicates : on the other hand in Web GUI the same column in the same environment in this case lab does not:What could be the reason for this?

5 months ago

Ezgi EsenSidekick

asked in Questions & Conversations

Refreshing a table after closing a pop-up

Hi!I’ve checked the community regarding refreshing tables in process flows. But I could not find a solution which complies with the wishes of our users.Our users mostly work in the windows GUI. One of the processes includes a view with a task. A pop-up containing another view appears after the user clicks on the table task. When the user is done with the pop-up, it is closed automatically. The previously mentioned view is still present after the pop-up is automatically closed. But I want to refresh that view. I have tried the following:Open document (try to use an existing tab = yes). Change filter (to open the record) Activate detail Refresh tableThis does work. But is not practical because it clears the filters applied by the user. It also takes some time because it tries to re-open the view. Auto refresh is also not very practical in our case because the view can vary from a couple of records to thousands. Can you help me finding a solution which might be faster and does not clear t

5 months ago

Wilfred BossenbroekApprentice

asked in Questions & Conversations

Configurable prefilters per user group

I have seen this topic, but that does not solve what I want.We have a TW application, running at several customer sites.One of the main forms is a view presenting a list of records.I want the possibility to add a default prefilter for an IAM user group. This prefilter will not be predefined in SF because the prefilter could be different per customer. So this is a consultancy solution. There is IAM, Authorization, User groups, Group preferences, Default prefilters; but here I can only select a default prefilter as created in SF. I need to be able to create a prefilter in IAM, based on a column value.I find something that looks like what I'm searching for, but this is per user and making it ‘default’ does not seem to work. This is in: IAM, Authorization, Users, User preferences, Prefilters. Here I can define a custom prefilter using the ‘prefilter columns’ tab. Only I can't get it to default activate after loading the application. It can be manually activated though, using the ribbon.I

3 months ago

Marco MaatSidekick

asked in Questions & Conversations

how to get a seperator between prefilter groups ?

I have a project where there is a seperator between 2 prefiler groups. But a newer project doesnt want to put a seperator there'. where can i find the option to put itanyone knows ?

6 months ago

PhilSidekick

asked in Questions & Conversations

Running total

I can’t seem to find a solution to my problem so I hope anyone of you knows an answer to this. So the situation is this: I have a view/cube were I have certain parameters( Hal, year, quarter and some results) (see image)In this I use the first row to display the totals of those 4 quarters, which I calculate in my sql environment. (Because I was unable to do so in Thinkwise, seeing as he kept adding all those percentages instead of calculating the percentage of said total, even with a calculated field where I specifically told him to use the results in those totals to calculate it)So this question might be a multiple one. The first being, isn’t there a way to do this in thinkwise so that my results are what they should be? So in this case 0.06% instead of 0.25 which I get now. (Because I need to have this resolved before I can use whatever answer you give me on the next question)And the second question is if I replace my total row with a running total row calculated in thinkwise how can

5 months ago

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