Questions & Conversations

Hallo, If a dropdown field has only one value option, how can it be auto-selected during record creation? below is the field In SF, the Customer field is a lookup  Thank you in advance

I'd appreciate your help, as I've been trying to figure something out for the last couple of hours. In Insomnia I'm doing this API call:GET https://sdpondemand.manageengine.com/api/v3/solutionsmultipart form:input_data={"list_info":{"search_criteria":{"field":"display_id","condition":"is","value":30}}}headers:Accept=application/vnd.manageengine.sdp.v3+jsonAuthorization= Zoho-oauthtoken [token]The problem lies in the multipart form which is being ignored. I always get a full list, while this should be filetering the items out. my processfloe monitor show the input parameters are okis ok:  it gives a sucess: but the output is the whole list, and not filtered as it is in insomnia: this is my setup:(also tried URL encoded. Then the debug data shows the encoded input_data, but it is still not filtered. )  BTW, I do the same whith a PUT in another endpoint and there it works very well. 

Before I turn this into an idea, I would like to know what the vision is about the “enable for empty subject” option of a task in combination when applicable on an empty detail reference.I am encountering that I have Create tasks on several entities and those need to support being enabled when the subject is empty as they could be the first record to be created. The consequence is that when I have this in a detail and the parent has no records, the task is available, but would not work as there is an empty reference and no parent_id would be available.In this situation I want to disable that task as well, so now I am creating context procedures to handle this.This is also only an issue when the detail screen is directly available, as detail tabs become disabled when the reference is empty, though you can still stay inside one if you already navigated to it and can change the filter on a parent for example.Would it make sense to have the GUI default the behaviour to disable all tasks in

Hi there,I couldn't find any specific documentation on this — or perhaps I may have overlooked it — but I’d like to confirm if the following is possible.We have a reference setup: @ref_table1_table2In the GUI, this results in:TABLE 1 - Detail tab - TABLE 2In this setup, we want to keep TABLE 2 read-only until a specific task on TABLE 1 is triggered, which then inserts data into TABLE 2.Is it possible to implement this behavior within the Software Factory without resorting to dynamic code?Kind regards,Balazs Szeder

When users paste text from Microsoft Word into the editor in the universal GUI, excessive and unnecessary metadata is included. This metadata should be stripped by the editor, since this makes the field really big in the database. In the Windows GUI this was better. How can this be solved? 

Hallo, I'd like to ask for any suggestions. We're creating a cube chart to represent Company, Volume/Number of Shipments, and Year. Is it possible not to display all values by default when the page loads? We'd like to add filters, such as by Company or Year, instead of showing everything at once. Right now, the chart displays all company values, and it looks cluttered. If there's a way to apply filters, that would really help with clarity. This chart will be one of the key items on our dashboard, so we need it to provide statistical insights into shipment volume.  

At our company we've been using and developing Thinkwise applications since mid last year. Business already very positive with the platform as we’re moving out of our legacy landscape. Already the questions arise about RPA, is it possible to develop and use RPA on Thinkwise applications. My question is if there is experience in this community with Thinkwise and RPA. What does work well, what are the benefits, pitfalls, etc. Hope to hear soon, thanks in advance! 

Is there like a more elaborate guide on how to improve charts.. specially how things react. Why the x-axis is horizontal and sometimes vertical..  and can we for example steer the dynamic legend.. to just show the bar your on or just -x +x ..   Also I want to know what charts work and which won't based on what setup.. it's a lot of trial an error and thinking about 10x developer.. this can be 100x developer.   

I've been playing a bit with the custom components in the Universal GUI, it's a nice step forward. I really like the available info in the component to play around with. There are a few questions:In the event data you have DataRow, contains the data from the row, what is in DataSet?  How do we debug? As it's in a protected iframe none of the console message reach the developer tool, unless you open up the frame separately, but that won't work as you will not have the event-data anymore. Any tips, tricks here?   How to interpret:  updateState - Something changed in the state of the Universal GUI; you may want to block or unblock the UI of your component. Thanks. 

We have recently upgraded to 2025.2 and wanted to start using the new Web Domain features. At first it didn't seem to work at all and it took me a while to discover why.I am unsure if this is specific to Azure App Service but after changing settings in IAM like Web Domain (but there are other settings that have same behaviour) the setting will not be applied until we restart the entire App Service. For bigger changes this is fine however if we quickly want to add a message to the login to announce maintenance this becomes a real nuisance. Can someone confirm or collaborate their experience with these settings and caching behaviour of Indicium?Having a button in IAM to force refresh Indicium cache of IAM settings would be very helpful if this is simply the effect of caching.

I am playing with the new Web Domain settings and CSS in the 2025.2 version of the platformIt is not clear to me why the Universal login screen differs from the Indicium login screenIndicium Universal  

After upgrading to 2025.2 and Universal 2025.2.11 this screen pops up, when certain screens are opened What can be the reason and how can it be solved?

We just upgraded our development environment to 2025.2.First thing we noticed are missing translations for default task buttons:  Did we do something wrong? 

Ive been experimenting a bit with vector embedding and symantic search for a proof of concept of a customer of ours. The way it works in Thinkwise is clear to me, and I think I can get that working. However, all examples are in the documentation are based on small texts, like an email or chat history. In my POC I'm talking about legal documents of >80 pages in which I need to search. Based on that, some research all show that the best way is to chop the text in chuncks, which can be done in various ways. ChatGPT has a standard way of chopping text in 800 tokens with an overlap of 400. At the moment I use the vector embedding of chatGPT but this can become quite expensive, so I'd prefere to do as much as possible locally. I was wondering if someone already has experience with a best practice for doing so. Maybe some python service that can be called via api or something else? Or any other tips/ / tricks? 

Universal GUI - Process Flow Triggers `bad_request` HTTP 400 error Dear community,When performing a process flow that has existed since 2017, but now executing it in the Universal GUI. It results in a `bad_request` error response. HTTP code 400.Within our team we have seen a set of occurrences where the process flow works as expected in WinGUI, however not in UGUI. This process flow opens a detail view, edits a row and prefills a set of fields. After the user presses ‘save’ on the form edit. A row is added to the detail of the element.See screenshot for reference of the process flow. The problem is that the underlying problem is not traceable, since Indicium does not report an error. Just the universal GUI responds with a bad_request HTTP 400 error on the `continue` request. /continue Status: 400 Source: Network Address: 212.121.123.213:443 Initiator: _app-830f5064ccd20668.js:204:2481511 Couple of important remarks:The error does not occur when running the application directly from wit

Hi you all! I would like to know a bit more about your experience with AI on Thinkwise up until now. The company I work for and me myself have interest in working and knowing more about AI in relation to Thinkwise. A few questions come to mind: Are there a lot of people currently using AI to develop? If you work with AI, what has your experience been like?Which current model (OpenAI) does fit best for Thinkwise (for each connector)?Are there any plans to add more AI providers to Thinkwise (I'd actually love to work with Claude (anthropic)?

I have a button in a screen tab that is derived from another screen. Now I saw something odd happening and I wanted to fix it so users can also add a fee here without having to spend time looking for the button. I tried changing different things within the related task hoping that it would somehow change positioning and looked into the original screentype, but with no results apart from minor changes (meaning I do have the right task, but minor change is about all I could do..). How I can make the button appear next to the other standard buttons above? What would be something I can try out?   

Hi community, We are running multiple tenants (application per tenant) in Azure with a file storage in an Azure Blob container. We have enabled the ‘Encryption used’ option. We are facing a problem that the client secret  expires every 6 months and has to be reset using the ‘Set file storage key values (encrypted)’ (see the attached image)Any idea how we can update the encrypted client secret using the Indicium API of IAM? We are trying to automate the maintenance ;-)

Hi,I have a strange situation and can't figure out how it is caused.Our application can store documents in Azure files or on a file share based on a configuration setting.When a user uploads a document it is stored based on the physical filename and when not unique, Thinkwise adds a timestamp to the name.After the user has uploaded the document it resides at a temporary location. Using a process flow we determine the actual, unique filename based on some pattern defined in the application and then we move the document to it's definitive location (another sub folder) with it's newly determined filename. To place the document in the definitive location we use the move file connector. The origin and target locations are of the same storage type (from Azure files to Azure files or from a file share to a file share).When we execute this logic for a fileshare based document, it works as expected. The document is placed in it's new location with the filename we specified. The file contents di

Users are used to open an email in Outlook, so they can check it or add another attachment, before they send it. In Windows we use the TSFReportMailer for this.   Will the same functionality also be available in Universal? 

 Hi, We have a very basic, simple flow. In Windows GUI there is no problem, but in Universal GUI 2025.1.15.0.0, if i run the task succesfull 4 times i need to hit cancel 4 times, if i run it succesfull 6 times i need to hit cancel 6 times, and so on. Am I missing something obvious? is it a bug?You are meant to enter a palletnumber and click execute, and continue entering palletnumbers until you cancel the task. 

As the latest Universal GUI (2025.2.10.0) is backwards compatible with 2025.1, we can already use this so enjoy some new features and a couple of bugfixes.Noting the option for the Filter form to also support filtering in Detail tabs and the older platform not having the settings for them yet (As far as I could find), should perhaps the Filter form listen to the extended property “DisableFilterOnDetails”?Especially considering the possible performance impact, I probably would want to disable detail filtering all together for now until we are on 2025.2 and can decide for certain details what we want to support.

We use barcode labels with the barcode font free 3 of 9 extended.In the windows GUI this works fine.With the thinkwise reporting service this works fine as well.Both this methods will become obsolete so I’m re-develop these reports to the Universal GUI.On which places do we need to install the barcode font we need in the report.Should it exists on each device running the Universal GUI?Should it exists on the webserver where Indicium is running.Till now the labels are coming out the Zebra Printer but not with a barcode. In the place of the barcode is now a human readable number, which means the ‘place’ where the report is generated doesn’t recognize the barcode font. Can someone help me out this puzzle?

I need to consistently show 2 decimals, including when the number is a full integer, or only has 1 decimal. Searching the forum I found references to custom_display_format, but I have no idea how/where to implement it. For example, here it should be 2.25, 1.00, 2.00 and 1.50:Example without trailing zeros Alternatively I could use a calculated field, but converting numbers to strings in sql for this purpose would be inefficient (and a lot of extra work and complexity), so I'd like to avoid it.

Hallo, I’d like to confirm whether the hyperlink lookup feature is included in the 2025.2 release? I had previously asked whether it's possible to add a hyperlink to each field value.I’m working with a table (or entity) displayed using a grid component, and I’d like the values in certain fields to act as hyperlinks that redirect to another table, subject, or subject variant.Those are the functionality I’m referring to. Additionally, is there any documentation or a set of steps available for configuring this feature? Thank you