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how to fix this language issue?

  • September 16, 2025
  • 3 replies
  • 80 views

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I tried to add my new colleague to the SF users but when he starts a model (windows gui) for testing most text is like this:

 


How to fix this?

Best answer by Mark Jongeling

Hi Alban,

This is caused by placing an unsupported language in the .INI file. More info here: Configuration file (.ini) | Thinkwise Documentation

I personally use:

language = eng

From 2025.3:

language = en-US

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3 replies

Mark Jongeling
Administrator
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Hi Alban,

This is caused by placing an unsupported language in the .INI file. More info here: Configuration file (.ini) | Thinkwise Documentation

I personally use:

language = eng

From 2025.3:

language = en-US


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  • Author
  • Hero
  • September 16, 2025

Isn’t it weird that I do not have this issue and we both use the same ini file?
I have a tool that lists all models and active branches and generates the ini and starts the app depending on the model/branch the user selected.
It generates an ini like this one:
 

MetaSource     = sf
RDBMS = SQLServer
Server = xxx.xxx.xxx.xxx\DEV
Database = THINKWISE_SF
User = xxxxxxxx
ExecutionMode = Developer
Model = BSA
Branch = MAIN

When I force it to also add Language = eng I get the same result as my colleague. 
It works for me if I add Language = NL so I'll try that on my colleague his pc.


Mark Jongeling
Administrator
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It could well be that the translation object for that language are not available in your application. If you have your application solely in Dutch, only NL is a possible language I believe.