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how to fix this language issue?

  • September 16, 2025
  • 3 replies
  • 36 views

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I tried to add my new colleague to the SF users but when he starts a model (windows gui) for testing most text is like this:

 


How to fix this?

Best answer by Mark Jongeling

Hi Alban,

This is caused by placing an unsupported language in the .INI file. More info here: Configuration file (.ini) | Thinkwise Documentation

I personally use:

language = eng

From 2025.3:

language = en-US

This topic has been closed for replies.

3 replies

Mark Jongeling
Administrator
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  • Administrator
  • Answer
  • September 16, 2025

Hi Alban,

This is caused by placing an unsupported language in the .INI file. More info here: Configuration file (.ini) | Thinkwise Documentation

I personally use:

language = eng

From 2025.3:

language = en-US


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  • Author
  • Hero
  • September 16, 2025

Isn’t it weird that I do not have this issue and we both use the same ini file?
I have a tool that lists all models and active branches and generates the ini and starts the app depending on the model/branch the user selected.
It generates an ini like this one:
 

MetaSource     = sf
RDBMS = SQLServer
Server = xxx.xxx.xxx.xxx\DEV
Database = THINKWISE_SF
User = xxxxxxxx
ExecutionMode = Developer
Model = BSA
Branch = MAIN

When I force it to also add Language = eng I get the same result as my colleague. 
It works for me if I add Language = NL so I'll try that on my colleague his pc.


Mark Jongeling
Administrator
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  • Administrator
  • September 16, 2025

It could well be that the translation object for that language are not available in your application. If you have your application solely in Dutch, only NL is a possible language I believe.