Thinkwise Platform

Hello, we want to print a certain label from the web gui. We have a report setup with the report action set to Print. We have a working printer attached to it, but it is not printing anything when the button is clicked. Instead it generates the label and shows it to us in the browser. Here is how we've set up the task:  I have also made the report_action manually changeable in the screen when the button to print the report is clicked, but the screen doesn't open and it just opens the document in a new browser tab.  

Hello, we have a report where we show some dates. In the report configuration I am forcing the "dd-MM-yyyy” format, and with SQL I am getting the dates in this format as well. However, the dates are still being displayed as "MM/dd/yyyy” on the report. Has anybody else encountered this and solved it?

I have a challenge when it comes to automatically starting the indicium application.  We're working with the Software Factory Version 2021.3 where the Indicium layer is used in the generation process. Correct me if I'm wrong but the message We stopped hearing from Indicium is given when Indicium does not pick up new system flows for at least 60 seconds. This usually means that Indicium is not running anymore and should be reactivated. Scheduled every 30 secondsThis is explainable behavior after rebooting the web server, when the IIS manage server is stopped or when the application pool is stopped or recycled. For all these examples IIS is not automatically starting the indicium application. We should always start Indicium manually by accessing the URL. Indicium will always be accessed by https based on a IIS redirect rule.  When Indicium is running the SF will continue his Generate definition job IIS || Application Pool | Advanced Settings | Start Mode "AlwaysRunnings” | Regular Time I

Maybe i'm overlooking it, but after i add a check constraint i'm not able to edit / delete it anymore? How can i remove / edit my just created check constraint?

Hi, We have in DEV and TEST different Windows GUI theme with different title bar color to make clear that it is not the PROD environment.Where can we change this also for the Universal GUI to have different title bar color for the TEST environment?Is that in the custom.css or can this be done from within the Software Factory?(we are using the 2014.1.14 Universal release)Thanks in advance!

We have a function in our project where the end user can add their own users (as in people who come to work for them) to their application. We have a link to the IAM via an HTTP connector in a process flow. We use the following link:  /indicium/open/iam/iam/usr. And this gives the following error when the call is made via the HTTP connector: The /open/iam/iam/x endpoint can only be used to start message protocol independent process flows. The entity 'usr' is not a process flow.I have found this error when testing the call with Postman after noticing something was wrong. This has always worked in versions prior to 2024.1. We could always add users via our end application to the IAM using our task made for adding users. Same goes for editing. We have no idea what possibly could cause this sudden error.

Yesterday I updated the Windows GUI from GUI_2023.3.12.0 to GUI_2024.1.12.0Today a user complained that his process flow is no longer sending out an email and issues this error:Any ideas?In the meanwhile I'll try to see if it is reproducable in an earlier version of the GUI.

Is it possible to make a task popup a little bit wider? For example i have 2 fields next to eachother and i set the field width to 400 pixels for both fields. I expect the popup to be 800 pixels but that is not happening.For now the popup is like 430 pixels wide, but i want it to be like 600 pixels or even 800 pixels wide because of the long label names. I know there is a setting which is called “No. of columns in form” but that setting is making columns of the field groups and thats not what i want really

Every time I log into Universal, I receive the following authorization request. How can I set this up so that I only have to provide this once? If left empty, the server decides. This offers a seamless login if a user is logged in already. 

According to the documentation it’s possible to store files in the database. I understand this takes two columns: one to store the filename and the other to store the file contents. So far so good. But how do I get to set the storage column as mentioned in the manual? I tried a bunch of combinations between datatypes and controls but so far the field hasn't popped up.

Is there any link, documentation or whatsoever to help a non microsoft person to get the email provider using graph working. I just don't get it to work, and there are no logs with error messages to get me started.  Where do I make the client, and how I see if it works. I added as a test a graph client/secret (made it via de azure identity > Applications), made a notification template and send myself a notification via email. I just see status 'failed to send' but cannot find anything in any logs.  

I’ve already found a related topic on the platform but it seems that and still lacks some documentation regarding how to configure it.Firstly, you indicate that the role as Developer mode, for completeness perhaps nicely complementing the remark that main administrators are exception to the rule? But this is for you guys to judge.For main administrators, developer mode is enabled by default.✔ Indicium is running;✔ The WebSocket Protocol feature of IIS is installed;✖ What does properly configured mean?✖ Are there any specific firewall settings that need to be configured? I would love to hear how to proceed with the configuration from here.

Hello,When I try to use the upload function in the universal GUI, it doesn't work all the time. Some uploads succeed while others do not, regardless of the file type. Initially, we thought the file size might be the issue, but we've ruled that out. All the file types we've tried are whitelisted.One more thing: the file upload works just fine in the Windows GUI.Does anyone know the cause of this problem?This is the console output when the call failsThis is the console output when the call succeedsSettings file storage location. Fields for blurred not empty model, storage location, branch name, and access key ID are all filled in but blurredWe've attempted setting a maximum file size of 100 MB or higher for the file storage location, but that hasn't resolved the issue either

I added an optional claim (ipaddr) in the Azure - Token configuration. How does this relate to the IAM claims?I actually expected that when performing the task “Reload scopes and claims” this claim would be added to IAM, this does not appear to be the case. In fact after manually adding this claim in IAM it is deleted again after running the task. So there seems to be no link (yet) between IAM and Microsoft Azure, what am I missing? Optional claim ipaddr added in Azure New claim ipaddr added in IAM  

We try to set up a drag-drop scenario within the Universal GUI.The main goal is to place outstanding orders in the planning (scheduler) with a drag & drop task from a detail table.Because drag-drop from card lists is not yet available, we make use of a grid with a multiline HTML field as only visible field as source table. The target table makes use of the scheduler component.Questions/wishes:1. How can the activity resource of the target table be linked to the drag-drop task?2. Can week numbers, dates and times be optimized? 

When uploading documents, an incorrect application ID is being assigned. It's currently set as 53, whereas it should be 5. Does anyone know the cause of this problem?Error in consol log 

Regardless of whether we move the columns or screen types, the aggregation values remain cut off.  how do i fix this?

Hey all, i’m not sure what this error means, this procesflow work in local development environment in universal but not in the uat universal environment.Indicium.Shared.TSF.FatalDbException (0x80004005): The following query failed with an exception: 'prc_prf_activity_complete_execute_tab_task_activity_question' ---> Microsoft.Data.SqlClient.SqlException (0x80131904): Procedure or function prc_prf_activity_complete_execute_tab_task_activity_question has too many arguments specified. Does someone have a clue?

Hello everyone, In our software we have columns that are necessary, but hidden from the user and a display column that converts that value in the hidden column to the right value. When the user wants to export it shows two columns, the hidden column and the visible column that holds the converted value. That hidden column is a column we do not want to export, the user only needs to be able to export the converted value based on their settings.We tried multiple things, setting all columns that we do not want to show to hidden, setting it fully hidden in the subjects screen, even via the layout logic where we tried to set fields to hidden when it entered the export mode. Nothing seemed to work as we had hoped. So my question is: is there a way to fully exclude columns from the export list. Some columns are hidden in the grid and form for a reason, and we do not want to keep those in our export list.In this screenshot you can see what I mean. In the case of length, height and width there

We have a task with a barcode as the last parameter that is scanned using an externally connected barcode scanner:According to the documentation, the task should submitted directly, but that doesn't happen.How do I get this working?

When i'm clicking on my task icon, i expect to see a popup with my task but instead i get this error: “error_stored_procedure_derive_params” Is there anyway you can have some debug information about what is wrong exactly? I created a task, i recreated a control procedure, i created a template, i assigned it and i deployed it. So basically i did all the necessary steps.

I have recently created a new view in my Data model. After the creation i found out that my view wasn't needed after all. So i tried to delete it (right mouse delete).Now i am stuck at the following message. No matter how many times i try to delete the view.“The provided record in the table tab with key values SOLIDBRICKS, DEV, rental_contract_term_vw as model_id, branch_id, tab_id cannot be deleted. It is still in use by the table process_action.” So how do i get rid of my “rental_contract_term_vw”

Hello, We want to send an email with tracking codes. These tracking codes are grabbed from our database, and there is not limit on their amount. We are currently using a sql query to grab all the tracking codes are adding <a href> and <br> links in between each tracking code. The result of this query is then added to a variable of our process flow, and this variable is inserted in our email. The result of this however is that the literal HTML code is pasted in the email, instead of the formatted result.What can we do to add the result in this query in such a way that only the links are visible and not the literal html elements. Thank you. 

Hello comunity, Does anyone have experince using the provided webhooks by Thinkwise and would like to share the experience with it? We want to have the data from our application sync based on an external system change and automate a process flow that is actually manual in SF.Do you know if this can be possible with webhooks? Thanks!

Hi,We have a csv file with semicolon seperated data.When importing this file into our Thinkwise application it interprets e.g. 20.88 as 20.880,00 aka 20880 which is a bit too much 🤐Thinkwise doesn't look at the Windows settings because I can replicate the issue on mu PC except that Excel shows it correctly while on the customer pc Excel also messes it up.On my PC: Any suggestions on how to deal with this? Is there an option that we have missed to force the decimal separator?