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Compatibility error after upgrading Universal to newer version

  • June 24, 2024
  • 1 reply
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Nick Janssen
Captain
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Hello,

After upgrading our Universal version to a newer version in our DTA street, we get a version compatibility error. Clearing the cache fixes the problem, but we were wondering if there is a way to prevent our production end users having to clear their cache as this is not really user-friendly and many users will not understand why this is necessary and how to do this?

Thanks in advance! 

Best answer by Mark Jongeling

Hi Nick,

This idea will solve that I believe: Force Universal GUI updated version to the Users on Login | Thinkwise Community (thinkwisesoftware.com)

Currently upgrading the GUI for users is indeed a manual action. I'm not aware of any method that you could force this. The Universal GUI team is aware of this and has this idea priotritized high up.

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1 reply

Mark Jongeling
Administrator
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  • Administrator
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  • June 24, 2024

Hi Nick,

This idea will solve that I believe: Force Universal GUI updated version to the Users on Login | Thinkwise Community (thinkwisesoftware.com)

Currently upgrading the GUI for users is indeed a manual action. I'm not aware of any method that you could force this. The Universal GUI team is aware of this and has this idea priotritized high up.