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The Universal Client sends data to the external site sentry.io . From a security perspective we don't want to send any data to an external site.

We also running the Universal Client in an offline environment so the  sentry.io site is not available which results in several errors.

How can we disable this?

Hi Marc,

We received this question before and answered the following:

Sentry is a system used to log any unexpected crashes. Any crash is send to Sentry this way we have insights in the errors occurring. Also when a bug/problem is reported in TCP the sentry information can help us analyze what caused the problem, this way we can offer optimal support and check for frequently occurring errors.

I'm not sure if Sentry can be disabled, I would have to ask one of the devs for that. Let me get back to you soon.


Hey Marc,

Good news!, the Universal GUI team does have a User story for this and its close to finishing. Keep an eye out for the next Product release 😄

No sensitive data is sent to Sentry. Sentry does receive/send

  • username
  • user agent of the browser
  • Universal URL
  • Indicium URL
  • Latest set of Request URLs
  • Last set of elements the user selected

Note that the sent requests and elements do not contain any data so passwords and possibly other sensitive data is not sent.