Questions & Conversations

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  • 1,897 Topics
  • 6,561 Replies

1897 Topics

Johan van Eijsden
Captain
Johan van EijsdenCaptain
asked in Questions & Conversations

Start a TeamViewer client

In the past our Thinkwise application was mostly implemented with a Windows GUI. One of the menu items was “Online support”. This started a TeamViewer client (Quick Support). This was done with a task of type “Windows command”. In Object name the full path to the executable was specified. Now we want to offer our software as a service (SaaS). Because executing a program with Windows command does not work on the web, I would like to activate https://get.teamviewer.com/jpdsonlinesupport. What is the best way to do this? While there are still users of the Windows GUI as well, is there a way to determine in a task whether to start the executable (Windows GUI) or the URL (web GUI)? Advise is appreciated.

6
Jasper
Administrator
3 years ago
R
Superhero
René WSuperhero
asked in Questions & Conversations

The following application is not available message

I often have this message in the Web GUI when logging in again using this screen (for example when the browser tab is closed and opened again):   What is it, and why is it shown? It says the application is not available, but I do not agree on that, because when I click OK the application does seems to work?

7
Bart Metselaar
Moderator
3 years ago
E
Sidekick
Edwin SaanSidekick
asked in Questions & Conversations

Send push message to App

Does anyone know if it’s possible to send a push notification to a mobile user.  F.e. to notice an employee that there is a change in his planning. I’m not talking about a badge in the app but about a notification in the message center of a mobile phone.     

1
Leroy Witteveen
Moderator
3 years ago
Jimmy Scheer
Rookie
Jimmy ScheerRookie
asked in Questions & Conversations

'Clear Cache' function as CTRL + ALT + F5 when logged in

Dear Universal Team,   As I was reading the Universal Update of March 2020, I was wondering if there was any shortcut for clearing the cache. I read that the functionality for that should for now go through:                                     log-in screen→ clear cache → log-in with cleared cache.   When I'm developing i mostly use CTRL + ALT + F5 for clearing my cache when I'm already logged in and want to reload the files. I wonder if this is possible for the Universal GUI? Or is there some other way to do this, when logged in?   Thanks in Advance,   Jimmy Scheer Pre-Sales | ThinkWise

1
Leroy Witteveen
Moderator
3 years ago
Hugo Nienhuis
Hero
Hugo NienhuisHero
asked in Questions & Conversations

Logo on login-page webgui

I am trying to configure the login page for the webgui to my likings. I have noticed the following behaviour: After changing the setting.ini to: Application_title       = Binatic Software b.v. www.binatic.nl Application_login_logo  = \\*******\logo_binatic.jpg Browsericon             = \\*******\favicon.ico ShowLoginInfo                 = No   and recycling the application pool I have the following, desired, result:   After logging in, logging out and then using SHIFT-F5 in the browser to clear cache, I get:     The title is the same title I use within the IAM. I cannot get the right logo/title back unless I recycle the application pool again.   Is this the intended behaviour?

1
Erik Brink
Moderator
3 years ago
Freddy
FreddyThinkwise Local Partner Brasil
asked in Questions & Conversations

No. of fields locked and grid group labels

I've noticed that if you use the group-labels on the grid, the No. of fields locked stops working. Is there a reason for this or a bug to be squashed? 

2
Erik Brink
Moderator
3 years ago
M
MatteoSangiorgiPartner
asked in Questions & Conversations

Look-up with more primary/foreign keys

Hi,  i have 2 tables as shown in the picture below:   when i try to set up a look-up in Subjects on item_cast columns, it works only for item_type_cast, the final output is shown in the picture below: when i press the “search” icon, i see no entries in warehouse_items_table.  Main problem is: i don’t know how to build a look-up with a reference to 2 primary keys.

9
Mark Jongeling
Administrator
3 years ago
S
Rookie
Saskia ThoenRookie
asked in Questions & Conversations

How to open/show the details (form) of two or more rows (list) in new tabs?

  On this screen you see the details of the selected shipment in the list, on the tab page next to it (Edit/add). When you select another row, you see the details from that shipment. What if we want to have a new tab with the details of another shipment next to the shipment that is already selected? So we would like to see the details of more than one row at the same time. 

4
S
Rookie
3 years ago
E
Sidekick
Edwin SaanSidekick
asked in Questions & Conversations

Write to fileshare

We have the requirement that a user should be able to  write a flat csv file to a fileshare. This file is created in a task-script. Because of security reasons the xp_cmdshell is turned off for ‘normal’ users. We can’t turn this on from a sql script with the command EXEC sp_configure 'xp_cmdshell', 1; We had the idea to turn the xp_cmdshell on just before writing the file to the file share and directly after the file has been written we turn the xp_cmdshell off again. The file is a csv file used for import in a financial system.  What should be an alternative without giving anyone the xp_cmdshell rights in de SQL DB?  

4
F
Thinkwise blogger
3 years ago
Johan van Eijsden
Captain
Johan van EijsdenCaptain
asked in Questions & Conversations

What is causing the "CLEAR PANEL" message in the panel "Informatie"?

When executing a some tasks I get the message “CLEAR PANEL”. What is causing this message? After clearing the message with “Informatiepaneel wissen” the panel is cleared and disappears. But the space that was used by the “Informatiepaneel” is not freed. So it is a lot of unused space. Is this a bug? I am using the web GUI version 2019.2.17.0.

6
Erik Brink
Moderator
3 years ago
Hugo Nienhuis
Hero
Hugo NienhuisHero
asked in Questions & Conversations

No Application Title

Is there a way to suppress the application title on the webgui login page? I would like to use a logo only, but when I enter no value in the parameter ApplicationTitle it uses the default Thinkwise’'. I have tried the values No and None but they do not work.

1
Erik Brink
Moderator
3 years ago
E
Sidekick
Edwin SaanSidekick
asked in Questions & Conversations

Suddenly a tree structure in a list shows up

Does anyone know why this tree structure shows up in a list. Which setting causes this behaviour? I don’t manage to get rid of it. I want to show the “opdracht” field the “deel” field and the “dagnummer” in a normal list and not some of a tree structure. It’s good to know that this behaviour shows up in our mobile menu started from the windows GUI. But in the mobile GUI the “dagnummer” shows up before the “Deel”.    

3
E
Sidekick
3 years ago
E
Moderator
Erwin EkkelModerator
asked in Questions & Conversations

Is it possible to set import standards per subject

Are there options to control the excel import function per subject? What i would like to do is by default set the following options for 1 subject: tickbox for: import use clipboard (ticked) tickbox for: column names are translations (ticked)    

3
Roel
Moderator
3 years ago
S
Apprentice
Stefan BosmanApprentice
asked in Questions & Conversations

New screentype unavailable to select other screentypes on runtime

We have created a new screentype. At design the Available for user preferences is checked.   When we log in in the web version and open a previous designed screentype we have options to change it to other screen types   As you can see the new Screentype FF_detail_tiles is unavailable to choose. Also another problem is that when we set a specific table as default to the new screentype, another screentype can not be chosen       Is there somewhere an option that I overlooked, so that the new screentype is available to choose and when table is opened with the new screentype other screentypes can be chosen? At the moment we use verion 2019.02

6
S
Apprentice
3 years ago
M
MatteoSangiorgiPartner
asked in Questions & Conversations

Invalid object name 'project_vrs'

 i've created the INI file for testing my application (thinkwise courses): Database , server name and credentials works fine in MS SQL Management studio. But i receive “'project_vrs'” when I try to execute the application….

2
M
3 years ago
Randolph Beekman
Vanguard
Randolph BeekmanVanguard
asked in Questions & Conversations

Copy project folder task does not copy project folder

Hello, I'm not sure if it happened after the update to version 2020.1, but if I do a creation and I get the question if I want to copy project folder then no new version folder will be created. Permissions on the directory are correct. It is noticeable that in the "Copy project version" screen Project is empty and the version is set to 1.00. I can select the project and set the correct version number and all is being update except the creation of the new folder. What could be the cause of this?

7
Randolph Beekman
Vanguard
3 years ago
O
Vanguard
Onno SpoorVanguard
asked in Questions & Conversations

FTP Connector datatypes for parameter

Is there a document stating the proper datatypes for the parameters of the FTP connector?

4
Jasper
Administrator
3 years ago
Dennis van Leeuwen
Hero
Dennis van LeeuwenHero
posted in Questions & Conversations

ReportMailer not compatible with Microsoft Office 2019

I get the following error when I execute a task which use the [i]TSFReportMailer[/i] in the Windows GUI of our application. I receive this error message since the installation of Microsoft Office 2019. Which steps do I need to take to fix this problem? [img]https://uploads-eu-west-1.insided.com/thinkwise-en/attachment/da2aa8c6-ee70-49b8-b1df-22d0cd8c6798.png[/img]

12
Dennis van Leeuwen
Hero
3 years ago
P
Captain
Peter KruisCaptain
asked in Questions & Conversations

Viewer gives error

Hi all, After upgrading to the 2020 we are unable to use the Indicium viewer anymore. Is this a known problem, or is there something wrong on my side?  

2
P
Captain
3 years ago
E
Sidekick
ericbosmanSidekick
asked in Questions & Conversations

Session log - how long will this information be saved

I can see in the session log who is logged in and when he/she has done this using what kind of software. Which is nice. But i have no idea how long this information will stay in this logging. Can anyone tell me how long the information in the session log will be saved? And is there a way to influence this period?

2
E
Sidekick
3 years ago
R
Superhero
René WSuperhero
asked in Questions & Conversations

Code coverage of unit tests

I'm trying to monitor or find out how to deal with 'test coverage' using unit tests in the SF. Let's say i'm having the subject "Project" with a number, description, start date and an end date. I have applied a constraint that the start date must be equal to or before the end date. To prevent the user of having an error message that makes no sense (*1 see image), I've added a default concept telling the user he's doing things that are not possible. For this default a unit test can be added. And also for other concepts (layouts, task etc.) unit tests can be created. I want to measure that all SQL code (logic) is tested properly. When you generate the unit test for the situation above, you'll get this: create procedure def_project(   @default_mode       tinyint,     -- 0 = add, 1 = update   @import_mode       tinyint,     -- 0 = regular, 1 = import row, 3 = import   @cursor_from_col_id varchar(255), -- column that triggered the default   @cursor_to_col_id   varchar(255) output, -- cursor

3
Anne Buit
Community Manager
3 years ago
R
Superhero
René WSuperhero
asked in Questions & Conversations

Manage multiple customers with IAM

I'm wondering if there are any people here having experience with deploying the same application to different companies combined with the usage of the same IAM database. What we're doing is that we deliver the same application to multiple companies. Due to the pricing plan we apply we are in control of the amount of users and what modules (roles) we let them use. I currently don't know exactly how we could set up or use IAM to have one (only 1) system administrator per company that can manage their users, e.g. change permissions, but not adding new users or modules they don't have access to. When taking a look at the Administrator roles (https://docs.thinkwisesoftware.com/docs/iam/administrators.html) and trying them out, it looks to me that they don't really apply to us. Alternatively, we could build another application on top of IAM dealing with all these issues, but that's really something we don't want to do I guess? Another alternative is to deploy per customer 1 IAM database, but

1
Anne Buit
Community Manager
3 years ago
R
Superhero
René WSuperhero
asked in Questions & Conversations

Indicium Universal 2020.1.5 Application startup exception

I'm trying to update the Indicium Universal to 2020.1.5. When I try to run it (server/indicium/iam/iam) I get an http 500 error. The log contains the following error: 2020-03-17T08:43:09.2018147+01:00 [FTL] Application startup exception (6c57a5ba)System.NotSupportedException: Er is een poging gedaan een assembly te laden vanuit een netwerklocatie. Hierdoor kan de assembly in een sandbox worden geplaatst in eerdere versies van .NET Framework. In deze versie van .NET Framework wordt CAS-beleid niet standaard ingeschakeld. Deze laadbewerking kan daarom gevaarlijk zijn. Als deze laadbewerking niet is bedoeld om de assembly in een sandbox te plaatsen, moet u de schakeloptie loadFromRemoteSources inschakelen. Zie http://go.microsoft.com/fwlink/?LinkId=155569 voor meer informatie. bij System.Reflection.RuntimeAssembly.nLoadFile(String path, Evidence evidence) bij System.Reflection.Assembly.LoadFile(String path) bij Microsoft.AspNetCore.Mvc.ApplicationParts.RelatedAssemblyAttribute.GetRelatedA

1
T
Moderator
3 years ago
Johan van Eijsden
Captain
Johan van EijsdenCaptain
asked in Questions & Conversations

Testing an app with the mobile GUI gives error: no applications available

While developing an app for the Thinkwise Mobile GUI, it would be nice to see the results in the viewer. I use the latest version of the viewer (2020.1.004), but I get the error message "There are no applications available”.   Indicium is running and the URL (that ends with /api/sf) returns:  SQLSERVER_SF: 2018.3 I assume that I need to do something in IAM. But what? I created a user “Uitvoerder” (for testing the app) and added this user in IAM (from the SF). I also linked the usergroup “sf_developers” to this user. The application pool user, used for Indicium, was also added to the usergroup “sf_developers” in IAM. But I keep on getting this error. Who can help me out here? What am I doing wrong?

3
H
Vanguard
3 years ago
R
Superhero
René WSuperhero
asked in Questions & Conversations

Shortcuts on web

The documentation about shortcuts tells me that you can press “Ctrl + Page up” and “Ctrl + Page down” for navigating between tabs. This works for the Windows client, but on Chrome this switches between tabs in the Chrome browser, Firefox ignores it. Did I find here a defect, or an exception for web browsers? The same for the shortcut Alt + 1, works on Windows switching back to the first tab (Grid or form), but doesn't in web. Also Ctrl + C doesn't work on the web, where it does on Windows. Ctrl + Shift should do ‘Automatic alignment of columns’ according to the docs. When I press it nothing happens. When I take a look a the context menu (right mouse click in grid) I see “Resize Columns (Ctrl + Shift + +). I think here's missing a + in the docs. Ctrl + P should open a print dialog, it does in Windows, but doesn't on web (not even the default print feature of Chrome i.e.). I notice in the docs there is ‘Ctrl’ + Spatie. That should be Space(bar)? Is this going to be fixed in the software

2
R
Superhero
3 years ago

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