Questions & Conversations

Hi there,we're running into a azure application gateway issue. We have an application where we can trigger a task on a record. In this task we upload an asset. The issue is that we can only upload files that are smaller then 128Kb. Between us and the application in a Azure Application Gateway. This application gateway has a policy that enables inspection of the request body. The MAX REQUEST BODY SIZE is set to 128Kb. The MAX FILE UPLOAD SIZE is set to 100Mb.Is seems that since Universal uses odata to communicate to indicium the file upload is parsed into the request body and thereby is limited to 128Kb in size. The clients IT department forwarded the following documentation that indicates the max request body size limit is 2Mb on the WAF.The other solution they suggested was changing the content-type to multipart/form-data. That way the file upload size limit of 100Mb would be applied. As we're using universal this isn't possible.Any other suggestions because needing to limit the file

In the Universal GUI the breadcrumbs are not expanded if a level below is selected. As shown in the screenshots below, my expectation is that this works the same as in the Windows GUI. 

Can somebody explain why the full path to the Source Folder (pointer) is required in a “Zip File” or “Delete Folder” connector (see image below)?  For these connectors, a storage location is already specified in the Process Action. So, to let this process action work, we’ve to include the storage location in the path. However, this decreases the maintainability. Changing the Storage location in the model, will also require an update of the process flow.I would expect a relative folder to be set in the “Source file or folder” for these actions. Am i missing something?

Is it possible to make use of the MSSQL Row level security functionality in Thinkwise? If so, where can I configure this?https://learn.microsoft.com/en-us/sql/relational-databases/security/row-level-security?view=sql-server-ver16

Hey all, this is my process flow: What i am trying to do:When i click on a detail it should bring me to the vw_track_and_trace screen which then opens up a task pop up automatically where the user can fill in the task parametersThis works fine in the desktop/windows GUI but not when i try it in Universal.Is it possible to open a task pop up through a process flow in Universal?

Hi Thinkwise community,We have a situation where a process flow “Activate detail” will not execute when you open a detail screen within a detail screen for the second time. The first time it is fine because you have to navigate to the correct screen. The second time the detail screen is already open, even with a refresh the process flow will not execute. Is this a bug or is there a way we can resolve this?  

Does anyone know how I can change from menu in Universal?I have 2 Universal menu’s but I can only change them by setting the default menu in the SF on the projectversion, I’m connecting via the SF, not IAM. We’re still in development phase?  

I don't get this error. If I do the statement directly on the database it's fine.. but for some reason Indicium spits out a max recursion error.  2023-02-24T16:15:02.3806392-03:00 8000004c-0001-eb00-b63f-84710c7967bb [ERR] An unhandled exception occurred while processing the request. (ffba027a)Indicium.Shared.TSF.FatalDbException (0x80004005): The following query failed with an exception: 'DELETE t1FROM [service_task_view] t1WHERE t1.[tenant_id] = @p0 AND t1.[service_id] = @p1 AND t1.[service_flow_id] = @p2' ---> Microsoft.Data.SqlClient.SqlException (0x80131904): The statement terminated. The maximum recursion 100 has been exhausted before statement completion. 

Currently when i set my @add_button_type to hidden in the layout logic, my process flow that contains an add row process action does not work.Is there a way i can keep it hidden in the GUI but still be able to use it by clicking on a task which then activates a process flow to add a row?

While configuring two universals on a single web server, to create a setup in which the functionality asked for in the topic linked above can be deployed, we run in some issues.We like to setup a separate DNS record for each universal, such that depending on the DNS name the user is redirected to the correct login screen. Also on our development environment we like to have two universals, each using their own indicium, all on the same webserver, and have a separate DNS record for each universal.In both scenarios we face the challenge of how to correctly perform the DNS mapping. Our main questions are currently:what would be the best place to have the redirection take place? Users should just go to the domain name, without providing a path, and routing/redirections based on the browsed DNS name must take place which makes them land on the correct login screen OR the correct home screen, dependent on if auto login can be performed. to which path should we redirect? We figured out that th

Hello,I am trying to upgrade my applications to the Universal GUI, however when testing I am experiencing the following problem.I have a screen, which has parameters which are dependent on each other. In this case, I first need to choose a 'Gebouw’ (facility), after that, the related Naar ruimte: (area) can be chosen based on the chosen facility. So when I choose 114. It will only show the area's in that facility:The area which has been chosen also should be not a 'usage_area’. As this task can be used for multiple purposes, this is being done with a task parameter.The lookup for the area is defined as below.Which says, give me the area's which are available in te facility, and has the column usage_area to what the parameter value has.When running a trace on the database, I can see in the Windows GUI the following statement:DECLARE @p0 bit,@p1 bit,@p2 int,@p3 bitSELECT @p0=1,@p1=1,@p2=1,@p3=0SELECT t1.[area_name], t1.[area_id], t1.[facility_id], t1.[usage_area]FROM [area] t1WHERE (t1.f

Is it possible to use the Exchange connector on Azure? We have the Thinkwise platform deployed on an Azure instance and want to send mails from this. Or is it easier to implement the Graph API?  

Every now and then I have a system flow that does not get abandoned, whilst it should. For example last weekend we had a flow that kept on running but threw an error somewhere. There seems to be no other way to force cancel it than rebooting the server. I did however find this documentation: https://docs.thinkwisesoftware.com/docs/indicium/process_flows But I couldn't get it to work. DELETE/iam/appl/{process_flow_id}({id})/I figured appl would be my app id or short name (in my case: 12 or pp) and {process_flow_id} would be ‘flow_export_messages’ (for example)What is the {id} that the documentation is referring to?

Hello all,Thanks to @Leroy Witteveen  I´ve been able to integrate my custom screen in the universal needly.Access to the authentication-cookies | Thinkwise Community (thinkwisesoftware.com) off course, the next question is, how to update any changes I make in this custom screen back to the database. I was testing the addition of a newly created link between to entities using a post request as described in the documentation here And if I understand this documentation about Resource staging , I wouldn´tt have to bother about it. I´m using insomnia as an API tester with basic authentication: method: POST url: https://prova.lef.tec.br/indicium/sf/esm/service_task_dependencyJsonBody: {    "tenant_id": 1,    "service_id": 1106,    "service_task_id": 743,    "previous_service_task_id": 740,    "connection_type": 0,    "tsf_user": "PROVA\tiago",    "transaction_date": "2023-01-19T11:29:27.067Z"}I only get a 403 message. CAn someone shed a Light on what I´m doing wrong? 

HI @Mark Jongeling ,In this item you mention  The page will have access to the authentication-cookies of the GUI and therefore can make use of all of Indicium's functionalities.Custom script integration in Universal GUI | Thinkwise Community (thinkwisesoftware.com)Can you tell me HOW exactly this can be accessed? any help will be highly appreciated,Tiago Krommendijk

Recently we've upgraded to SF2023.1 (with all hotfixes including 202300116 - Subrouting option copying from base models’ applied). Everything went well and we done some model generations with this version of the SF.However, after merging a branch recently, we’re facing an error during the execution of the functions. The creation of the function ‘tsf_original_login’ fails because the script contains duplicate lines for ‘returns varchar(128)’ and ‘with schemabinding’ How to solve this? Any help would be appreciated.

I want to setup an tw applicatio mainly for retrieving data by indicium, using the odata functionality. The data itself is already in the tables. I want to setup a user or role thet canb only read data, while another user/role can write also. The external parties want to access the api by a bearer token.Is there any documentation how to setup this? 

We noticed that the documentation for setting up OAuth doesn't correspond with what they see in Azure config panel, step 6 is the problem, Azure states that legacy API's are no longer supported since June 2022https://docs.thinkwisesoftware.com/docs/kb/exchange#configure-oauthHow do we set up Azure in order to get this working?

Hi. I'm a IAM administrator for some reason my own user is blocked for updates (cannot update my timezone and application language). What is causing this? I cannot find it. 

We are in the process of updating from TW2021 to TW2023 and during testing I noticed that in the windows gui one of our VIEWS no longer works as it used to do.When I open the VIEW I see the expected records and the debug shows the SELECT exactly as I would expect it (for readability I changed it to * instead of the individual fields):SELECT *FROM complaint_action_follow_up_action_gui AS t1WHERE (t1.complaint_header_id = 1682) AND (t1.action_id = 5);But as soon as I select one of the rows (form grid) I get a message that the selected row no longer exists:When I press OK the message dissapears and comes back again…. infinate loop…Looking at the data that is going thru the SQL server using an Extended event shows me this query (for readability I changed it to * instead of the individual fields):SELECT *FROM complaint_action_follow_up_action_gui AS t1WHERE 1 = 0;It seems to have lost all prefilter data causing it to always return NULL.When I do the exact same thing in the Uni

Is there a way to actually show the menu items (not groups) dynamically? I have a menu group with some options for employees and managers..  the fact if someone is a manager or employee is defined by the application. If someone is only an employee they don't need to see the manager option(s) ..  

Hi,When I make a change in a translation from say “Vat” to “VAT” this is not picked up. I works local, but my deployment pack does not make any changes in the web gui. Only when I add something (VAT.) it changes. Then I have to deploy this to all Client Environments (which can take some time, and needs to be tracked). Then I need to change it back to “VAT” in a new deploy. Quite a hassle, and for some reason this happens way more than I’d like to, with all the abbreviations everywhere..Is this a minor bug in the system, or do I do something wrong? Thanks, Alex   

My own plugin application is working fine from  inside a Previewer component in the Windows and WebGUI and also in the Universal GUI when the application in opened in the browser on the server that hosts IIS. But when I start the application from another PC the previewer remains empty. What can be the reason?  The plugin application is running from the same IIS instance as Indicium and UniversalIIS: The previewer should show https://test.xxxxx.nl/smartextenderWhat can be the problem and how can it be solved? 

We want to be able to check if an IAM application is active. We could sent an API request to Indicium to select the ACTIVE indicator from the GUI_APPL table for the GUI_APPL_ALIAS. But I was wondering if there is an easier and better way.  

In our use case, we have a history table which shows the value in grid as below:In order to get the valid from and valid to time as local but not UTC, the domain has been updated with time zone as Local from Show as stored.After this update, the data is not returning all the columns:Could someone help with this scenario?