Questions & Conversations

Hi,For some processes in our application we send out emails to users to notify them that they have to take action on a certain thing. It would be great if we could add an URL in the email that immediately sends them to the correct record in the application. Is this possible in the universal GUI?

We’re developing a screen that makes use of a formlist, however we’re struggling a bit with getting a default to work. Is it a known limitation of the formlist that these do not work or are we simply doing something wrong?When looking in the Dev tools at the Network calls I do not see a default being called. The default is really straightforward and should always fill in a value, its something like thisselect @date_column = getutcdate()Would love some help 😁

Hey guys, So i have a task which unlinks connected items which then appear in another screen called unconnected items, but whenever i unlink the first item in the list the group until in this case WH# disappears. It does not happen if i unlink the second item instead of the first. any idea what could be causing this?

With version 2023.2, the process action Print PDF has been expanded with a large number of parameters.According to the description, one of these parameters is the printer tray. We would like to use the option to generate reports via Indicium in a process flow, and use this new option (controlling the printer tray). Our production system currently still works with the reporting service.It is not clear from the documentation how exactly the control of the printer tray works. We assumed that this would be functionally the same as with the reporting service, so that in a print job we could also specify the desired tray in addition to the printer (among other things because of the description "Choose which input bin (tray) should be used").Upon inquiry, this appears not to be the case, so we cannot indicate which tray should be used for print orders.This makes switching the reporting service to the new output generation system difficult. Installing multiple "printers" on a network where eac

hi,I was testing an Upcycler project (2022.2) and had some messages regarding illegal characters: In the details I found 3 column names that seem ok? I looked it up in the contains_illegal_characters function using the names from the generated json and there it wasn’t a problem. Can this be a problem in the generated project?

Frequently I notice the message (snackbar) “unable to claim application” during a login activity. Starting condition: My browser is configured to open a tab-page for my application;Action: I enter my user name and password and press login Unpredictable:  I sometimes get the message “Unable to claim application”. Another time login is going perfectly, without getting this message. I have no clue about the root cause!Settings: My application is configured in the IAM with "max 1 sessions per account" and  with a claim timeout of 1 minuteMy questions are: Does anyone have experience with getting this message  How can I investigate the root cause of getting this message 

How long is the password token that is sent from the ‘password forgot’ function valid? And is there a place where you can have influence on that?

Has anyone experience with purchase invoice recognition systems with a working interface with the TW application and Exact Online. We want to create a 3 way matching with the purchase order lines in the TW application and the invoices in the Invoice recognition system. Has anyone created something like this? Or does anyone know where it has been implemented?Thanks 

Is it possibe to to change the table variant on a form depending on a value of a column ( for instance category )  ?I have a screen type where theres is a grid on first tab and form and details on second tab. i created table variants for some categories  where i have a different setup for the formand its details. ( other group labels  , different field order )    now when i have selected a record and go to the form tab it shows the default form  but i woold like the formlayout of one of the defined table variants       

The execute source code fails as the job indicates it cannot connect to the database. The job remains in Pending status. How can we resolve this.

We've configured a new storage configuration exactly like the same like one that is working. But it refuses to work. We use the Azure Blob storage with the platform 2023.2 and the latest inducium/universal.  

The synchronize to IAM was failed on the step “Synchronizing: tab_prefilter”. How can I find out the problem?Synchronize to IAM failed 

Hi,I have a field with domain : time and control time_short.This is currently showing as below in universal (values in am/pm).How can I change it to 24hr instead of AM/PM? 

When the Software Factory was using project and project version, you were able to synchronize old project versions. This is a very powerful tool. Sometimes you need to synchronize an old version (for example you have 2 acceptation environments enabled 1 using version 1.2.1 and another using 1.2.2. In some cases you would had to fix an issue encountered in both version and synchronize both version again to IAM. This was no issue in the past, but with the new platform I can see that I can change the project version (model version) when generation from the creation screen, but I cannot set this when synchronizing?Is there a way to synchronize an old model version to IAM (not the latest).

Is this chart type available on SF?  

Hi. We haven an App with a dashboard, and this dashboard has it's own subdomain like the app is hosted on app.domain.ext  with a dashboard on dashboard.app.domain.ext.  I've added both URLS to Indicium allowed origins..  but it gets blocked by the way the frame is setup. Refused to display 'https://dashboard.esm.app.br/' in a frame because it set 'X-Frame-Options' to 'sameorigin'.Any ideas on this?CC: @Yara 

We are running our entire Thinkwise platform in Azure.To keep cost under control we are looking into doing automated scaling of the App Service and Azure SQL. For the App Service this is a really easy story and has no real downsides due to how scaling is handled by AzureOur ideal situation would be to scale based on usage, look at the DTU usage in a sliding window and scale up or down based on the observation. However this leads to challenges/problems, during the scaling operation the connection gets dropped and we have found that currently running scheduled jobs by IAM do not always get recognized as ended/abandoned when the connection is lost. In turn this locks that entire schedule leading to missed job executions etc.Besides IAM not handling it well it also is a challenge/issue for any long running jobs in the application itself. I am curious how others have done this.

Hi there ,  I want to select multiple lines with the 'Select' checkbox as seen below, but I have a problem. Each time I select a line, the form on the right is also updating with the information of the line that I am currently selecting. Is it possible to keep the form from the first line as I select the other ones, until I click on the task that I want to execute on all of them? Here is the example

Hello,I have a handler functionality that gets fired when a record update is executed in a grid (by clicking the save icon).Since the handler contains multiple logical steps and will soon get convoluted, I was wondering if there is a way to model this functionality in a process flow - it would provide a better overview of the functionality with its actions and decisions.I tried implementing such a process flow, using the “Edit Row” and “Grid Edit” actions that led to a “Start Task” action (containing a template with the whole handler functionality as a test), but with no success. Thank you.

HelloI have a customer that uses the openapi/odata functionality to update reporting tools (powerBI)I however have certain fields in my tabels which are domains with elements. Is there any way to find these values from the openapi/odata calls?  

In the Resource Scheduler for the Universal GUI, can you enter a start and end time for a day, so that not all the hours of a day are shown in the scheduler? For example, for suppressing night hours.

Hi, in my Model Overview→ Branch → Model Settings  I have set the Grid Row height to 22px. In most screens this works; However, in some screens I still get the Universal Default, which is larger. Is this a known issue, could it be me? Anyone also having this? Thanks!Blommetje 

Good Morning,I am working on setting up an API so that a relationship of ours can retrieve selected data using the openAPI.I created a JSON file from Thinkwise and imported it into Postman. The columns to which the group is entitled are only shown, which is good.However, when I execute the "Get" request in Postman I do not get any values back. But if I use the identical URL in Google, I can retrieve the data.Is there possibly an explanation for this or how to fix this?Kind Regards, Marlo Veldkamp

Tried to create a indexed view using snaphot and template .defined snaphot added columns tried ‘meta costum’  , ‘meta  auto’ to see if i can generate the view  but get error ( [PROVIDED_OBJECT_NOT_A_VIEW]  )  tried ‘template’  But cant find a code group containing the program object to create the snapshot. (its not under view )    found What are 'Snapshot' views and how to use them? | Thinkwise Community (thinkwisesoftware.com)from 4 years ago saying : For Oracle and DB2 we have been supporting snapshots for quite some time, but for SQL Server we haven't come to develop it yet. Is it in the planning to be developped  for  sql sever ?If not :Coold it  be included in the documentation that sql server is not supported and maybe the option turned off for sql server   

Hi all, When transitioning from the Windows GUI to the Universal GUI, we are experiencing some problems  with the layout of the form that pops up when activating a task with editable task parameters. In Windows, we created this layout:Task Layout Windows GUIThe last column shows editable fields when the checkbox for that particular row is checked.The only problem we had with this layout is that the columns are a little too wide (which is caused by the top radio button). We created this layout with the help of the following options: “Next group”; “Group label”; “Field in next column”; “Field no. of positions further”; “Field width”.Now when switching to Universal, the layout looks like this:Task Layout Windows GUIAside from the field width issues, the columns are placed vertically. The closest I can get to the Windows layout is as following:Layout Universal GUIIt is impossible to achieve a layout with more than 2 columns at the moment (which also weirdly puts the last radio button optio