Questions & Conversations

We have some troubles with the automatic license renewal. All environments are registered and running on IAM 2020.2. The application pool has the correct settings; always running and idle timeout 0. However, every 2 months we have to start the indicium manually to retrieve the correct license. What are we missing? 

We have set up our Software Factory using AWS: (https://docs.thinkwisesoftware.com/docs/deployment/aws/#creating-an-aws-elastic-beanstalk-environment). But we have troubles with setting the Project folder specification for the Creation procedure since Software Factory version 2021.3. Our Indicium runs in AWS ElasticBeanstalk, the folders of which we cannot reach directly.Ideally we would like to write those code files to an AWS S3 bucket. Is there a way to do this?  

We are trying to write a generated report to our S3 bucket.The Generate Report has the report action that exports to HTML provided with a file from the (thinkwise) DevExpress tool:The process initiated by a table task:The process variables that are used are of varbinary (contract_content) type and the file_path which is located to the S3 bucket (file_path__brg_dms_contract). This file_path has a Default constant value (gcd_test1.html): The generate_report process action uses the varbinary content (contract_content) as output in report data. The write_file process action uses the file_path as file_location and contract_content as file data:   One time it actually succeeded to write the report into the S3 bucket but I am not able to make it work anymore. The following error is provided when executing this: Error Number:2812,State:1,Class:162022-06-01T13:39:41.5731636+00:00 8000b77a-0000-ee00-b63f-84710c7967bb [ERR] Process action 'write_file_to_disk' in processflow 'generate_save_report'

Hi, I have a simple proces flow with only one step a decission box.I have created a control procedure for this step, with only one line of code execute ‘task’. However it seems that this task is not executed.I want to have a task to run the process manually (just in case of) So With this scipt I can have a task in the UI and it can be run in the scheduler.Is the scheduler able to execute a task with the exec command? 

How can I track if there is an error raised in my process flow. In the IAM the logging says that the process has run every hour, but when an error raises in the process flow, can I see this in the IAM or what ever. SQL scheduler has an event logging where the error is shown.

Hi, I have some detail links set as tiles but these aren’t showing in Universal GUI.this is my screen type with details group shown in redthese are the details which are specified to a detail groupas we can only detail group A + B are showing, but no tiles (C)this is error shownexpected resultsPlease help!Thanks

In our datamodel we have an entity that needs 2 files (Zebra zpl & resulting label pdf) in 1 record, is it possible to specify which binary should be used for the preview? Using windows platform. 

Hi all,Does anyone know how to check the filesize of a file which is uploaded as document.Many company’s still have a restriction on the file size of an attachment to be sent to them.I want to give a warning if the filesize exceeds a specific limit? 

Has anyone found a solution to show images, which are stored in Azure file storage, in a SSRS report?SSRS = SQL Server Reporting Services

Hi. We made a custom HTML field for a card list and it shows attachments. Some are too big to show inline and we want to give them a link. This works.. but for some reason the target predicate  get stripped with the result that the link doesn't open in a new tab/window.  How can we solve this?  Deep linking to a preview component is not supported yet right? 

Our Windows application has many carefully designed screens to optimize usability and screen estate usage. Our users are now very much used to the way the application looks and behaves. Because web apps seem to be the future I have tried the Universal GUI several times these past few years. Of course most development went into functionality which is understandable. But when will the interface itself get more options? It doesn’t have to look exactly the same as the Windows application but it would be nice if all our designed screens could at least be ported to some kind of Windows theme.It’s great to have a web app that’s able to adapt to smaller screens but for office use Universal still appears rather basic. Perhaps style sheet examples could be provided to tweak the Universal look and behavior towards a Windows look?

I'm trying to show an image from a URL. This works perfectly in the Windows GUI, however in Universal this does not work (see picture below).Resizing the preview component in Universal does not seem to work.If someone knows how to fix this, I'd like to know. Thanks! 😄 Working image URL preview component in Windows GUI.No picture shows up in the Universal GUI.

I am trying to pass a variable to a DevExpress report using the reports process.All seems fine in DevExpress itself, but in the GUI (universal) i always get -1 instead of the expected 100001 or default 100000. My question basically is, what am i missing here? (GUI version2022.1.16 b1.0GUI released on27-05-2022Platform version2022.1) pic 1+2 shows the devexpress setuppic 3+4 shows the SF setuppic 5+6+7 shows the steps i take in the GUI 

For a client we’re working on connecting them to their corporate SSO solution. Fortunatly the documentation the client provided us indicated that they support OpenID as method.In prepraring the request to enable connection to their SSO solution the client’s IT team asked us to provide the redirect url that would be used. As this is the first time using Thinkwise to connect to OpenID I’m unaware of what this URL will be and I can’t find it in the relevant documentation.Can someone provide me with this url?Let’s asume that the environment will behttps://sampleurl.nl/Indicium (for the indicium interface) https://sampleurl.nl/Universal (for the universal interface)

Hi,I’m searching about enabling SSO with O365 Microssoft on the Web GUI in Azure.I have already enabled the same on our Universal Projects and works like a charm.Is the SSO with an external authenticator supported ? From the answer in comments on this question It implies that it is supported:    What settings do I need to place and in which location for enabling the SSO with an external authenticator ? All anwers are welcome :) 

In the new GUI (2022.1.17) some settings have been changed. For example the color of the scheduler.Is it possible to change this color? I tried the resource color and the extender property ‘Header color’ without result.    

A lot of times the answer to resolve improved GUI experience is to use generated HTML in the Universal GUI in combination with the card-list as this one auto-sizes. However treating VARBINARY columns are troublesome especially with regards to performance. Are there any best practices or tips out there to treat for example uploaded icons for categories?   

When I connect to an external database with the database connector I get the following error: ERROR [HY000] [Microsoft][ODBC SQL Server Driver][SQL Server]Windows logins are not supported in this version of SQL Server.ERROR [01S00] [Microsoft][ODBC SQL Server Driver]Het kenmerk voor de verbindingsreeks is ongeldigERROR [HY000] [Microsoft][ODBC SQL Server Driver][SQL Server]Windows logins are not supported in this version of SQL Server.ERROR [01S00] [Microsoft][ODBC SQL Server Driver]Het kenmerk voor de verbindingsreeks is ongeldigI use the following Connection string:Driver={SQL Server}; Server=xxxxx.database.windows.net,1433; Database=xxxxx; User Id=xxxxx; Password=xxxxx;I tried different variations based, for example to add the following to the connection string: Trusted_Connection=False;Encrypt=True;I couldn’t get it working, is there maybe someone with a solution?

We are looking for a way to ensure that certain functionality is always executed after a user has closed a certain screen (an opened document) in a flow in the Universal GUI. We have created a task that closes the screen and executes the functionality. But if the user closes the screen (document) itself, this functionality is not performed.It is essential that this functionality is always executed (this sets triggers for synchronization with another application).Is there a way to somehow enforce this? Or can we prevent the user from closing the screen without using the task?These items do talk about on-close events in various forms, but there doesn't seem to be a solutionClose document starting point process flow | Thinkwise Community (thinkwisesoftware.com)Process flow after close document | Thinkwise Community (thinkwisesoftware.com)

I'm having a screen with a date on it. The date in SQL is formatted yyyy-MM-dd. However when I need to search in the screen, I need to format it that way.Is there a way to make sure the user can put in dd-MM-yyyy and the search will be good?On date:On database date I tried a calculated field, however that search cannot make use of my index on date, so that won't perform good.

I'm curious or there are customers who using Thinkwise for company-wide planning. We would consider the options for a planning module in Thinkwise. But because we are still a bit skeptical we would like to hear who has already developed something similar. Important requirements are at least to plan projects and resources and show and edit them in a Gantt Chart diagram. Of course there will be a set of basic requirements like the possiblity to create some dependencies between taks, assign tasks to people and monitoring the progress of a task.  Example Gantt Chart to develop in the SF At the moment we're using Timewax as our project & resource planning software. With the open Timewax API we can create seamless integrations with our own Thinkwise system. We can retrieve, create, edit and delete both master and transaction data in Timewax.   Gantt Chart planning  Planning board 

In the combined filter we have enabled searching on city. We have records in the database with special ASCII characters in the name of the city like Årslev or Brønderslev in Denmark.When typing ‘Arslev’ or ‘Bronderslev’ in the combined search, then these records are not found.Is there an option that these records are also shown when typing the ‘regular’ ?  

Hi,Question for Universal GUI.Is there an option to allow the menu to be automatically expanded to show all active groups or specific groups?Eg. I want only Main group to be expanded but not the other groups in the menu.  

Hello, if i look at our docs page, the following is stated: "The ID of the document that has to be closed. If this process action is not a start action, then the value of this parameter will be used to determine which document must be closed. "https://docs.thinkwisesoftware.com/docs/sf/process_flows.html#close-documentFrom this you can deduce that a close document step can be modelled as a start action of a process flow. But I cannot get this to work. Is this possible or not?

Hi all,In the image below you can see that I have a section Vessel Schedule Detail (right) which is a detail component of the section Vessel Schedule (left). But in the whole context we can also see that Vessel Schedule Detail is a level lower compared to Vessel Schedule. How can I move the Vessel Schedule Detail to the same level as Vessel Schedule. I think this will also move the tasks of Vessel Schedule to the left, which are on the right now (red).Thanks.