Questions & Conversations

What does the error ‘Meta server is not reachable’ mean? I have it only with one or two users. 

ProblemI had troubles troubleshooting access to the Indicium log-interface. It kept telling me “Signing is currently not possible”, meaning that it was not possible to sign in at the moment.Compounding problem was the total lack of errors in Indicium's log.The cause of the issue was that ‘allow local login’ was disabled for OpenID connect: SolutionChange it like this: Remember to restart the Indicium application for this IAM in IIS after ticking the box. Now you can log in to Indicium. Thanks @Tim Waalewijn ! 

We are in the process of upgrading our old maps (the depricated extender) to the new maps component.We followed the very cleas instructions from Kevin:We are at a point that the map is showing (Google maps because I couldn't find any xyz url options for Mapquest) and the set initial location is working way too good because that's all it ever shows 😢Our setup is as follows: The address_type_id domain is set as follows: The location data is stored in the correct JSON format:{ "CoordSets": [ [ { "Lon": "5.9794453", "Lat": "52.2083719" } ] ] }So the complete data (sort of anonimized and the expression content is added) is:The maps component is configured as follows:In the Windows GUI the initial location is shown without any marker: Any ideas/suggestions on how to troubleshoot this?Is there a way to see what information is passed to the map component?I also noticed that the marker shown in the legenda and layers are different from the set marker. 

We are using more and more additional functionalities that use the oData api's of Thinkwise.. One of the problems is the automatic detection of the API URL.Is there a way to fetch the application using javascript (is it stored in a cookie somewhere?)or is there a way to get it in the end application so we can add the app alias to the URL query paramters?  /#application=esm_dev

Is it possible when creating a user defined pre filter to add multiple selections for an item of the type ‘contains’, for example ‘status’ contains ‘open’ and ‘planned’?

Hi all, we have automated the build of a TW end product using indicium and the start_deployment_package task. This all works just fine, and now we want to automate the update_data_migration_source_version task as well.When the deployment package generation is successful, we want to mark this version as the start point of the data migration for the next version.This way, we should have new migration start point for when we start the new version, and eliminate the possible migrations errors that may occur when the developers forget to mark the version correctly as the next start point. Our build tool knows the correct model_vrs_id for the generated build, as this is read from indicium by selecting the correct value based upon the model_id, branch_id and  model_vrs_description. we then post this to the indicium server url: iam/sf/update_data_migration_source_versionwith the following payload: This call results in a 403 - Forbidden. Using the same values in the task available in SF, is all

Hi there,We're fairly new to Thinkwise, and I wanted to share a dashboard that I created in Power BI inside our Thinkwise application. I created a link for the dashboard using the following menu in Power BI: I then used that link as text in an expression field, with the URL as the control for that domain. Next, I added a preview of the dashboard into a new tab page inside our screen type, which displays as follows: However, when I click the "sign in" button, a new tab page opens and signs me in, but nothing changes within the Thinkwise application. I'm unable to see my dashboard. Does anyone know how to fix this issue or if there's a workaround?Thanks in advance!Sincerely, Laurens

We are moving to SVG icons. Now I'm trying to change the color of SVG icons, based on the blog."The Windows and Web GUI will now adjust the color of SVG icons to the theme color of the corresponding label”.I tried several theme color changes, without result. The used icon is copied from the SF and has no color.   What theme colors do I need to change when I want a default color for all subject, task, and report icons?   

I wanted to show and hide fields based on previous field’s value selection in grid. By assigning layout procedure, it is only possible in form, but not in grid. Is there any way to achieve this?

I'm struggling a bit to understand where the platform support automatic timezone adjustments and where not. Basically I've set every SF part up to always save time elements in UTC and via domains to show local. Whereas based on the user-settings it will show at the timezone of the user. How does the platform change the timezone output? Is it done at runtime in the GUI?  Does it only work via IAM or also via SF?  It appears that it doesn't always work. Is there a difference between table or view? (see point 1 as well)And then we have custom elements and generated HTML. Here we have to basically sync the timezone information from the IAM with our App.Is there a translation table somewhere in the IAM to do the mapping from the IAM registered values to the windows timezone? (select * from sys.time_zone_info) (see also https://learn.microsoft.com/en-us/sql/linux/sql-server-linux-configure-time-zone?view=sql-server-ver16#time-zone-mapping )This because the SQL function at time zone only list

The Windows GUI produces empty lists in some screens when querying the database via Indicium Basic. In one of these cases the view being queried loads quite some time and then throws a 502 error (verified in Firefox). In another one loading is quick but the server gives a blank answer. In both cases the GUI translates this into an empty list. Both cases are views. Here’s a URL as an example:http://servername/indicium_windows/iam/184/vw_webshop_xml_07_persons?$filter=((bedrijf_nummer%20eq%201)%20and%20(klant_groep_nummer%20eq%2016))I don't see anything particularly weird about this URL.Any ideas what could be the cause?When connecting directly with SQL Server the GUI works fine. However we need to be able to use the end-product off-premise and in some cases the Windows GUI is the preferred method.

When an item in a form list is changed, but results in an error (in the trigger), it looks like there is no message shown to the user. Is that intended? Or am I doing something wrong here? 

What can be the reason for a card list not working as detail in Universal GUI? Screen definition: It worked before, see this post:  The GUI version we are using now, is 2023.1.14 b1.0

Hi,Since our upgrade from 2021 to 2023 we get complaints from users that they get errors when selecting an Outlook message in our attachments table: The TW debugger is a bit more specific with “Couldn't find a compatible Webview2 Runtime installation to host WebViews” I've found this topic:But the user can preview an msg file in file explorer so that bit is working properly.Only in TW the msg preview failes.Other files such as pdf work without any issues.Hopefully someone can point me in the right direction.

Is it possible to change the fontsize per user?We get complaints from the shopfloor that, especially on mobile devices, the text is sometimes rather small for certain people.I've tried to make a copy of the theme and change the fonts in there to a larger font.After deploy I assigned the new theme to the specific user but it doesn't change the font size (and font size 20 is hard to miss I think :p ): When I set the Default theme to Dark in the above picture and redeploy I do see that the Universal interface becomes dark mode.

It seems like not possible to show HTML in the previewer component in Universal.Is this not yet possible in the Universal GUI or can it be realized in another way?See below an example of a HTML page shown in de Windows GUI versus Universal Universal: 

I have a Cube with as row value a column with a domain of elements and I want to sort the row's based on the database value of the elements. It works in the Windows GUI but not in Universal. Is this a bug or am I missing a setting?It look like this topic but in my cube the sorting is always alphabetical. 

Hi, I'm trying to import a model into the sf. However, I get this; 'Font face used in table "Font" is not present in table "Font face"’Anyway to get around this? Known error?  Alexander

Again we run into problems, because Indicium stopped for some reason.I am quiet sure that everything is set up as mentioned in the documentation. But I am still not sure if all settings that are needed to let Indicium running are set. It would be helpful to have a simple checklist for this in the documentation. Now is it too much fragmented.Any ideas what else can be the reason for Indicium to stop running? In this case the customer has a on-premise configuration, so we cannot make use of Azure to monitor te webservice. For this it would be really a good idea to have the idea @Erwin Ekkel available in the GUI.  As a workaround I am now considering to make system flow that updates a sort of 'heartbeat’ date field in a little application status table and use a task + badge as in indicator when the last 'heartbeat’ is longer than 5 minutes ago. 

Hello, It is possible to import one project(data model and functionalities) into another project -where we have one common table that has different columns in it. Or it should be safer to make it manually? 

Hi, I’ve created a large hunk of functionality, with several tasks, functionalities, process flows and all that. This is a financial part of the application. Invoices, purchases and all. Every app that we will create will need to have a module like this. All apps will process invoices and connecting cost lines. I would very much like to copy/paste (import) all these elements and then modify as needed. Manually copying all the things is a difficult and labour intensive task. What is the best approach in solving this ? Same goes for ‘Modules’ like Accounts? All apps have a CRM part. However, a lot less functionalities/intelligence to it. Just copying tables, but still.. would be nice to just simply click 'Import’ and select a module. Any thoughts on this?Alexander

I try to become more familiar with branches, since project versions are no longer used in 2023.1.I have created a branch to implement the new scheduler functionality for Universal. Now I like to test this.Why is my alias not accepted during login?  

 Hi ,I followed the steps from :https://docs.thinkwisesoftware.com/docs/sf/subjects_settings#grouping-in-a-gridFrom the components→ grid  I was able to achieve the groups in the grid. While adding new record in the table, it worked as intended from the GUI. However the column (here employee name) in the universal was not blank and hence no data can be selected.Can you guide if I am missing something?   

Hi all,I would like to know how you deal with the absence of dashboards as described in this idea.https://community.thinkwisesoftware.com/ideas/129If you create your own software, of course you can create something in powerbi or similiar:As a software provider, it is valuable to be able to offer this in the software. Any indication or idea would be highly appreciated! 

Hi, I am creating an approval process on time sheet module. For this there will be 2 roles:ManagerEmployeeScenario : When the employee submits the time sheet using a Task, the Task should change fromSubmit → SubmittedAn email should go to his manager.On the same table the Manager can see, the employee’s time sheet.He can either : Approve or Reject the time sheet by the employee using Task. Can you please guide me to the correct path, any idea how this can be implemented?I do have a rough idea, however its not fullproof.