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Questions & Conversations

Software Factory & IAM (Installation, Development, Deployment, Integration) | E-learning | Documentation | Community

2,648 Topics
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Marco KleiwegSidekick

asked in Questions & Conversations

Is this procedure for updating the production database correct?

To make a change to the software at the client's site, I use the procedure below.I wonder if that one is correct or if it should actually be different/better:First, I create a development branch from the production branch.Then I make the changes in the development branch.After customer approval, I start the creation of the development branch. I fire the generated source code to the customer's production database.Then I merge the development branch back into the production branch and generate a sync script to update the iam database.This works, but is that the procedure to follow?I await responses with interest.

712

1 month ago

Daan HeemskerkSidekick

asked in Questions & Conversations

Database connection timeout

It happens that the http request already timed out long ago, or that a browser has been closed, but that the query still runs at SQL Server (Azure database instance).Is there a way to set a database timeout in the Thinkwise database connection settings?Or should I post this as an idea?We had some problems during our last update. One of the possible explanations is that something started a query while there were no indexes. Having a reasonable short timeout would protect against this kind of scenarios. Ideally I would like to set the timeout only for connections from Indicium initiated by the user interface, as updates and DBA work can require longer queries. It would be even better if it would be possible to have different settings per view / workflow step, as queries for normal UI screens should never exceed 1 second, while some graphics / download / upload / update functionalities might require more.

1076

1 month ago

Lars KampmanRookie

asked in Questions & Conversations

Task pop-up size

I am currently opening the task inbound_scan_crossdock from a process . This task causes a screen to be displayed with the parameters of this task. The screen opens as a pop-up. Is it possible to resize this pop-up to full screen?

781

1 month ago

Mark_PlaggenborgCaptain

asked in Questions & Conversations

What triggers an Update message when a new GUI is available?

I have just downloaded and applied the RC version of the Universal GUI: 2024.2.15-rc1This morning I was testing with a nightly version: 2024.2.14.1.500-nightly_20240919 Now clicking through the application and it does not give me any mention a new version of the GUI is available and therefor am still working on my old version:Still the older versionThis matches with the results we see on our PROD environment where users are logging in on an older version, some even several versions back.Usually I have already cleared caches and what not, but that is me being en IT person. This time I went with the average user experience. I cannot expect them to do the things I do, to make sure they have up-to-date versions.So my question is: “What triggers that a new version of the Universal GUI is available and gives me the option to update?” (average user point of view)I am aware of the idea to be able to force updates as I thought users ignoring the “Update” option, but experiencing now that this d

422

1 month ago

Jeroen de KlerkVanguard

asked in Questions & Conversations

Cannot read files saved in AWS S3

We are testing an S3 bucket for our Thinkwise application in preparation for a possible migration away from on-prem file storage.We are successfully able to upload a file to AWS S3, however we are unable to read it again in the GUI. If we open the file in AWS S3 itself, it is exactly the same as when we uploaded it.Currently, the file column is defined as a NVARCHAR(max) column, in which we save the link to the file in AWS.What is the behaviour in Thinkwise when it comes to downloading a file from S3? What column type should we use for this?Thanks in advance!

14711

1 month ago

Pierius Lycklama A NijeholtSidekick

asked in Questions & Conversations

Disable pagination in Universal GUI

Disabling pagination for a subject in the Universal GUI doesn’t seem to work.I’ve followed the docs: https://docs.thinkwisesoftware.com/docs/sf/subjects_settings#page-sizeAfter setting the subjects page size to -1:The pagination is still being shown:Temporarily removing the default page size under Model settings also has no effect:What am I doing wrong?

904

1 month ago

Mark_PlaggenborgCaptain

asked in Questions & Conversations

Prevent COUNT(*) calls from happening to increase performance?

Trying to improve performance with thew Universal GUI where possible, I have encountered the COUNT(*) being a big issue in certain screens as well. Especially when people are filtering using the combined filter.The way this filter works is already not very performance positive, but having the same call being done again to count the rows, makes the screen feel very sluggish. Certain searches take around 2.5-3.5 (maybe even more) seconds and that gets doubled by the extra call.I think this call is intended for the paging mechanic (display # max records over all pages) or in combination with a “max. no. of records.” to (not) show the message exceeding result shows message.Is there already a way to prevent this call from being made for specific views/tables?In my example this would already gain a 2.5-3.5 seconds waiting for a result to show.

21512

1 month ago

avanderveldenVanguard

asked in Questions & Conversations

Own prefilters defined in Windows GUI are not visible & working in Universal GUI

We created a pre-filter in windows GUI & set this to active by default (was not working, but now fixed in 2024.2).As we want to migrate to universal GUI, these pre-filters should also be available there, but those are not. It is also not possible in de universal GUI to set a pre-filter active by default

351

1 month ago

martijngaasbeekSidekick

asked in Questions & Conversations

Prefilter active by default is ignored when application is restarted

When selecting: “Active by default” it is remember when I close the tab and reopen it. However, when I close the whole application and reopen it, the selection is lose and I need to select it again. Am I doing something wrong or is this a bug?

676

1 month ago

Mark_PlaggenborgCaptain

asked in Questions & Conversations

Filter form not expanding when adding more search fields though filter option?

We have a filter form part of our screen. This one has a few option “Always” and therefor showing right away. When a user adds a few more fields in the filter, through the 3-dot menu, these fields are not expanded to the visible filter form in the screen. This is quite confusing for the user.Is this intended behaviour? Left filter Form, Right popup from 3-dot menuWhen expanding in the old Web GUI or still in the current Windows GUI, they do become available in the Form component.

452

1 month ago

Marco KleiwegSidekick

asked in Questions & Conversations

how can i hide the breadcrumb in the windows GUI?

My client finds the breadcrumb a loss of screen space. Is it possible to hide this path?

312

1 month ago

Mark_PlaggenborgCaptain

asked in Questions & Conversations

Configure order of Task and Task execution confirmation options

As it turns out the behaviour of the Windows GUI and the Universal GUI differ when it comes to the order of the buttons on a Task and the Confirmation to execute a taskWindows GUI:Universal GUI Can I influence it somewhere to have the default order again as the Windows GUI? We also have “messages” which we can change the order from, but that is useless if they will align with one GUI, but not with the other.

744

1 month ago

Wilfred BossenbroekSidekick

asked in Questions & Conversations

How to print a ZPL file to a local (Windows) Zebra labelprinter

3146

1 month ago

Mark LeunissenVanguard

asked in Questions & Conversations

Opening a report in a process flow

Hi all, I am running into multiple problem with opening reports. I have created 2 views. 1 acts solely as the main as the other views acts as the detail with the right information gathered by code in a view. The reason for this set up is that with out it, it wouldnt be possible to get multiple rows in the same excel file. The screen from where the flow is started has multi select rows enabled.The first problem I am running into is opening a report from the main screen. When the report action is set to 'Export to excel’. The following excel report is opened. However, the report should look like this (this is a screen shot from DevExpress):When I change the Report action to 'Export to PDF’, I do get the right information. In addition, as you can see, the Dossier number that is put into the excel is not existant in the list from DevExpress. When looking at the view that forms the basis of this view, the dossier number 1470037 is also not included. My first question is: How do I make Exp

813

1 month ago

Peter de WitSidekick

asked in Questions & Conversations

How to change/save an extern document with UGUI

I am using the API of Documizers to generate documents outside our ERP. The formed document can be a .docx or a .pdf. I can retrieve both types and link them to a ERP-record so the user can view them in the application. First challenge is how to make it easy for the user to change and save the .docx without download/upload the document. The second challenge is using a process flow to form an .pdf from the last docx-version to mail it to the customer.Anyone a bright idea ? 🤔

614

1 month ago

André RomijnWarrior

asked in Questions & Conversations

Styling of custom components in Light and Dark mode

Hi everyone,In our application (using Universal GUI), we have some custom components. We experience some problems when we want to style the custom components depending on choosen mode (dark / light) in the user preferences by the user.The custom component is presented in an <iframe> in the browser, however, within the <iframe> the css class ‘dark’ is not applied, causing the custom components not to be adjusted to the selected mode (dark/light). This makes UI/UX of application not as good as we want to.Any ideas how to solve this?

914

1 month ago

Marco KleiwegSidekick

asked in Questions & Conversations

Is it possible to define all rights to a role without the checkbox "all rights"?

I have defined a role that has almost all rights. Only a few tables the role has no rights to. Then it is convenient to hand out all permissions and then for the few exceptions, roll back the permissions. Does that possibility exist?

302

1 month ago

Max FerketRookie

asked in Questions & Conversations

process action edit row does not edit data in table

The process action edit row, does not actually edit the data in a table when used in a process flow. We are using the Windows GUI and are currently using 2024.2. I sat up a process flow which would edit the row of the table work_item. When I run the process flow using a table task as a start, I first get a pop-up for the task parameters, here I change the status value from 0 to 3, then I see the edit happen in the form that is infront of me and see the value 3 in the status field. However, if I press save, the status field returns back to 0. The processflow monitor showed the same thing, during the edit row action, the old status value was 0 and the new status value was 3, yet it did not edit and save it after that. I do not use any extra defaults or functionality and it seems like it is an issue with the edit row action. I also tried using auto-commit with this action (which is what I would like to use in the end), but this has the same problem, that it does not change the value. I al

512

1 month ago

avanderveldenVanguard

asked in Questions & Conversations

IAM Sync error role_tab_variant_col

We upgraded to 2024.2 Upgrade of SF and DEV went fine. But when sync IAM to TST, it's stuck on script role_tab_variant_col. Already cancelled en restarted the job, result is the same. How can we solve this, because we can't continue the upgrade.

434

1 month ago

efitskieSidekick

asked in Questions & Conversations

Windows GUI login screen default language

We use the windows GUI version 2024.2.13 with an ini file that does not tell anything about the used language.When we start the application on some Windows 11 machines the login screen appears in German. As far as i can see the windows settings are all set to Dutch.How do I make the windows GUI login screen appear in the language that is set by the Windows language?

744

2 months ago

ValentinRookie

asked in Questions & Conversations

Default procedure does not always clear a field

Hello!I have a task with 3 dropdown fields (A, B and C).I have a layout that switches between B and C’s visibility depending on whether A has a value or not. When the task is executed, either B or C’s value is inserted into the same column.I also have a simple default that clears both B and C’s values when A’s value is changed or deleted. When you deselect the value on A with the “X” button on the right, the default functionality is inconsistent and does not always get cleared properly, sometimes leaving the lookup id behind in B or C. To me, it seem arbitrary whether or not it works. However, if you manually delete the value it behaves as expected.Any idea about a fix or workaround? Thank you!

874

2 months ago

Dennis van LeeuwenHero

asked in Questions & Conversations

Discrepancy in Breakpoint Behavior During Browser Emulation

In the software factory, I set a breakpoint at 800 pixels. However, I’ve noticed that when reproducing this breakpoint using the Toggle Device Emulation in the web browser, the software switches to a different screen type at 807px, rather than the expected 800 pixels.Breakpoint 800(px) Width 808(px) Width 807(px)Could someone explain whether this is intentional behavior, and if so, why? As a developer, I rely on the exact pixel values defined in the software factory for my screen design.

995

2 months ago

Niels KoopVanguard

asked in Questions & Conversations

Enabling trigger in unit test

Hi,We are in the process of implementing unit testing in our application, and I wanted to create a unit test where I check a value of a certain column.We have a table where we store different posts on an individual invoice, with an amount. The sum of the amounts of the different posts are calculated into the actual_amount column. This is done with a trigger. In the unit test, the triggers are disabled on the table, so we cannot assert the actual_amount column to have the correct amount. We are using mock data by the way. How can we create a test for this? Is this even something that we have to do in the unit test section, since it seems to be more of an integration test if you ask me?

5411

2 months ago

RvisRookie

asked in Questions & Conversations

report zip button

how do I hide the report zip files button when making a export to pdf?

401

2 months ago

Ionut_CatalinRookie

asked in Questions & Conversations

Write disk file (non-file storage) -access refused

Hello. I have a problem with “Write disk file” process action, I entered the following parameters and I receive status code -9 "access refused".I tried to write the file on different partitions but without success. I also checked the content for the data file and it's ok.Does anyone have any idea how I can solve this problem.

534

2 months ago

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