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Question

Experience with external signature pads and the Thinkwise signature control?

  • May 20, 2026
  • 1 reply
  • 36 views
L
Rookie
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Hi all,

We are investigating the use of external signature pads together with the standard Thinkwise signature control (UI/domain signature field).

Our use-case:

  • Retail/store environment

  • Browser-based usage

  • User clicks the signature field in Thinkwise

  • Customer signs on an external signature pad

  • Signature should be captured by the existing Thinkwise signature control

We are specifically trying to avoid:

  • Heavy custom integrations

  • Browser plugins/extensions where possible

  • Custom Thinkwise components

Questions:

  1. Has anyone successfully tested external signature pads with the standard Thinkwise signature control?

  2. Which devices/models worked well?

  3. Did the device work as standard HID/mouse/stylus input, or did it require SDK/software integration?

Thanks!

    1 reply

    Poonam
    Moderator
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    • Poonam
    • Moderator
    • June 16, 2026

    Hi ​@Laurens Wolf ,

    To answer your questions:

    1. We have yet to test any specific external signature pads with the standard signature control ourselves.
    2. There is no list of recommended/verified models from our side at the moment.
    3. The control captures standard pointer/touch input (mouse, stylus or finger). So if a pad behaves like a normal mouse / touchpad / touch / stylus device it should work directly and no SDK/software integration should be needed. Whether a specific device works is case by case, so I'd test the actual device on your target browser + OS.

     

    Poonam
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