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Question

reports not working

  • June 26, 2026
  • 4 replies
  • 22 views

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Since yesterday our reports are not working anymore. No update on our side, nothing in error log. 

Anyone same experience or suggestions where to look?

4 replies

Remco
Moderator
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  • Moderator
  • June 26, 2026

Hi ​@Mike Heijstee 

Could you elaborate a bit more on what you're experiencing?

For example, are the reports not opening, or are you encountering a different issue?

 

Kind regards,

Remco


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  • Author
  • Sidekick
  • June 26, 2026

Hi Remco,

 

I also opened a ticket.

 

When I click on the report button, the busy circle is spinning for a couple of minutes and than gives  message problem, contact admin.

 

This goes for all reports on production. Somehow  in acceptance (same configuration on Azure) it all works fine. My last upgrade of production is over 1 week ago. So no changes on my side.

 

The error log has no errors, the db event log seems to be missing the commit step but also give no errors


Remco
Moderator
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  • Moderator
  • June 26, 2026

Hi ​@Mike Heijstee 

Would it be okay to close this topic so that all further communication can go through the ticket?

Kind regards,

Remco


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  • Author
  • Sidekick
  • June 26, 2026

That is ok