Questions & Conversations

Hi,We are experiencing an issue with an XML interface from our Thinkwise application to an external application. The external application picks up files that the Thinkwise application places in a specific location.However, sometimes the file is picked up so quickly that it has already been created, but the body has not yet been written to the file. We are using the standard process actions for this.Is there a way to prevent this from happening? I would like to hear how others solve this in their applications.

Some end users mentioned that the paste option is missing in the browser's context menu when they try to paste content in a text field, also when the application is installed. The key combination Ctrl+V works, but is less intuitiveIt also works as soon as the text field contains 1 character Is this something that can be set in the Universal UI?  

Hi,The calendar control does not seem to work on android. I tested on multiple browsers, but it is the same for all of them. The calendar does not pop-up. For iPhone it does work.This is on Universal 2026.1.13.1.0

Hi, As we are moving to uni gui we run into small differences. This is one of them.With count aggregate When we do grouping in uni gui, this aggregate is not there. Can I toggle this, or is this feature missing in the uni gui? no count aggregate 

Within our Thinkwise application, we are currently testing the Excel filtering functionality in the Universal GUI (version 2026.13.0).We noticed a difference compared to the Windows GUI:In the Windows GUI, the Excel filter on a column with a domain (combo) only shows values that actually exist in the current dataset (distinct values). In the Universal GUI, all domain values are shown, regardless of whether they are present in the current selection.In our specific case, we work with a category / subcategory structure:Both are based on a single domain The relationship between category and subcategory is stored in a separate table In practice, a category is always selectedAs a result, the Excel filter on subcategory shows a long list of (for the user) irrelevant values, while we would expect only the valid/used subcategories to appear.Our questionsIs there a way to configure Excel filtering in the Universal GUI so that only values from the current dataset are shown (similar to the Windows

I created a process flow that includes a Go to row step. However, Go to row only searches the first page; if the record in question is on a different page, the process flow cannot find the correct row and selects the first row instead. Filtering by result is not desired. I would like to search and select from all pages

We noticed that the IAM security checks are related to a specific application, but these security checks are not copied when you copy your application for an application upgrade.That would be a nice improvement for IAM. And probably the security checks that are related to applications with status scheduled for clean-up will be deleted too when the clean-up date is due.

I have setup a test environment with a test IAM database, which is a copy of production. I’m able to start the test environment, but the IAM application is not available. In Production IAM is simply available in the available apps.How do I get IAM available? 

Would it be possible to move (drag & drop) items which are already placed on the scheduler. Any ideas to do this?  

Hi, I have created a new screen type and while trying to add a couple of components I saw that they are not added.I also have copyed one existing to a new one. I was able to delete elements but same result when it comes to adding themI checked the network and saw i get 403 error messageAfter a deeper investigation found the followings:In the payload of the drag and drop we have this So the "&” character (from my branch name) gets replaced by "%26” and it tries to search for that branch_id wich does not exist in reality. At that moment im afraid to not have those type of issues on the Merging

Is my observation correct that it is not possible to execute a subflow from within a subflow?I have a few subflows which I call from a single process flow.In retrospect a group of 3 subflows need to be performed together but async: I can create a new subflow and recreate the business logic from those 3 subflows in a single subflow but that doesn't feel right.The some of these subflows are not only used in this process flow but also in other process flows. So when I create a new combined subflow I have to maintain the same logic in 2 locations. But if I can use a subflow inside a subflow I only need to maintain the logic in the original subflow….

Hi, I am running into an issue when trying to copy a CSV file from an SFTP location using Thinkwise.I have configured the file storage location in Thinkwise, but the process returns an “unknown error.” What’s confusing is that the exact same SFTP credentials and connection details work perfectly when tested via FileZilla.Has anyone experienced something similar or knows what might be causing this? Could it be related to Thinkwise configuration, permissions, or supported SFTP settings?Any insights would be appreciated!Regards 

I've got a question from one of my key users, he noticed that the Description field for a specific view in the universal gui (we still run TW2025.1) shows as an empty spce while in the windows gui this same field is visible and display it's contents: I have no idea on where to start to debug this.

In the docs, I see 2 possibilities: A managed identity - select the checkbox Use managed identity.Or:Enter the Tenant id, Client id, and the Client secret.But I have a SAS token, which is described as a possibility for Azure Files, but not for the Blob. Any advise on how to proceed?

Hello, I’m running into an issue with filtering a table data based on a column that has a lookup from another table. The column is an ID, but a lookup is defined to show a user-friendly string, which can have duplicate values for different ID's. We use this column in a 'change filters' process action in order to display the right data. When screen is open, the data is filtered correctly based on the ID, but after refreshing the screen, filtering uses the lookup value instead of the ID as we could saw in the database event log, which leads to duplicated data.  How can we make sure the filtering is based on the unique ID instead of the lookup? Thank you!

In older versions of Thinkwise it was possible to get the model of the API using the openapi#document parameter on the base url of the application. This no longer seems to function. Is there a change or an alternative way to get this information? I have tried using application.svc but this gives an HTTP 500 (same as using openapi).

I often use the query`select * from role_tabwhere tab_id = 'my_tab'and branch_id = 'my_branch'`when adjusting rights for a certain table (eg. new column added)to check if I have not missed any tables that have rights to the table. It would be convenient if in the Software Factory I could select a table and access type (hidden/read/edit, available) and then get a list of all roles that have the specified access on the active branch.Same could be useful for not just tables but columns, tasks, etc.

In our application, we have a process flow loop to generate reports. when the customer places an order he can select 1 or more order lines. Attached to the order lines are suppliers. The report loop groups the order lines per supplier to generate 1 report per supplier. This all goes well, but the report that is shown as a pop-up at the end is empty (because the loop ran out of suppliers and stopped). this empty report is the only generated report that is shown. how can I prevent this empty report to be shown?  

Hello everyone, We have a unit test where we want to check if the right value (either Dutch or English) is returned from the tsf_translate function. We set this value via a default, upon opening the right (help)text is shown to the user, in the right language. We want to unit test this, but how can I fake the Dutch system language in a unit test?I found a question that provided the following code: EXEC [sys].[sp_set_session_context] @key = 'tsf_appl_lang_id' ,@value = 'nl-NL' ,@read_only = 0;and that gave the following error: Is it possible to fake the system language? I can use it for English, as it always falls back to English, but I also want to unit test if it gives the Dutch values.

Hi , I need to copy several files from an SFTP location and store them in a SharePoint folder. I have already configured the SFTP connection in Integration & AI (File Storage Locations) using the required credentials. Could you guide me on how to transfer these files to my SharePoint location?RegardsZubair  

We have seperate application pools for DEV, TEST, ACC and PROD and another called BSA: BSA is a second PROD on which one specific TW application is running, conveniently called BSA :)We have seperate sites for the OTAP/DTAP but both Indicium_Universal_PRD and Indicium_Universal_BSA are in the same site:Both Indicium_Universal_PRD and Indicium_Universal_BSA have their own url but when I have logged on to for example PRD and then try to login to the BSA url I still get the applications from PRD. I need to actively clear the cache during login because it keeps pointing to the previously used site: In the above screenshot it is shown that after I’ve used the universal GUI for BSA and try to logon to the normal PROD site the Meta server url still points to BSA.Is there a solution for this? Or do we need to create yet another seperate site for BSA?  

Hi!I’m trying to change the font used in Universal.I know that this works when using custom CSS, but I noticed that the SF also has a Fonts section in the Advanced menu.I added the fonts there and verified that the fonts are installed on my operating system. However, the Universal UI does not seem to use these fonts unless I explicitly override them via custom CSS. (I also checked the Thinkwise documentation)Am I missing a step? I expected font configuration to be possible via the Software Factory as well, instead of only via custom CSS.  

Hello, I am probably missing something but when I am trying to grab an image from a table and set that in a task I get an error message. I am trying to grab the image from another table using a default. I set both columns foto_naam and foto_inhoud. Foto_naam uses foto_inhoud as storage location. Yet on the table itself it works perfectly fine.  As you can see, the column sees there is something, you can see the option to delete the picture. What am I missing? 

We are currently tightening user permissions within our IAM applications. Each company has its own IAM application with at least one key user. A key user supports IAM activities and is responsible for maintaining the role/permission structure for other users.We have reviewed the key-user responsibilities and adjusted permissions so they only have what they need. As part of this, we removed access that allowed changes to application-level settings. We no longer want to assign Main Administrator or Application Administrator roles to key users.Since these changes, key users can no longer access the “Effective user rights” table. This table is very useful for them because it provides a clear overview of what permissions users effectively have.Is there a way to grant access to the “Effective user rights” table by adding the required permissions to one of the following groups, without giving admin roles? Our key users currently have these roles:Application owners Group administrators User ad

Hello,We are trying to configure a printer that is located on a different network than our application server, which is hosted on Azure. We attempted to connect using the printer’s IPv4 and IPv6 addresses, but this approach did not work.Could you provide some guidance or examples on how to properly configure a remote printer in this scenario?Our goal is to integrate the printer into a process flow using the “Print File” action to print reports. In this context, could you clarify whether the printer settings defined in the report configuration are relevant or taken into account?We would appreciate your perspective on how these settings influence the printing process.Thank you