Questions & Conversations

We have some processes developed which import Excel-files, for example for Sales Order creation.This process looks like:Excel-file will be placed on a network-location 1 time per minute a Microsoft SQL Agent job will run and determine if there is a file in the network folder if there is a Excel-file in the folder, some T-SQL code will open this file via an OPENROWSET action (using ACE OLEDB 16.0, and modified registry setting TypeGuessRows from 8 to 1 to support more rows to be analyzed for data type determination)  the data of the excel-file will be stored in a general Import-table a procedure will then analyze the new imported data based on predefined rules per customerSo we have several templates to import for the Sales Orders as several customers want to use their own Excel-file format.Then the issue we have:Now and then (say once per year), the ACE OLEDBD-drive in MS SQL Server will stop

We try to get a detail screen refreshed after closing a modal document. The document pops up by means of a table task + process flow from a detail grid.Solution 1:Trigger a process flow on closing the modal popup Not working, the Close Document seems to not work as a start action in process flowsSolution 2:Trigger a process flow with a table task that closes the popupNot working, the popup closes, but after this, nothing happens Any better ideas? 

Hallo, How to create a dropdown list as filter for Year and MonthFrom Period = This will display Year & Month To Period = This will display Year & Month The selection will retrieve those within the selected year and month from the table. Please advice Thank you in advance  

found above topic because i have the same issue.Is there any option to passthrough sas-token through a parameter in the task?Security wise it's not an option to store the token in a table or hardcoded in the report

Hallo, I have a field from which I can toggle between delivery and warehouse Delivery it will display other related address fielddelivery Warehouse - will display another fileds and hide the address fields (above) warehouse If I select 'Delivery' and enter some  address information, then switch to 'Warehouse', how can I clear the address information values from the delivery? and vice versa if I switch to Delivery then the value on warehouse will be cleared. I tried to incorporate the clearing of fields  to layout function but it doesn't work

Hi, We have several apps calling Indicium, and using the data. This works fine, but sometimes clients complain about performance. We have a feeling that someone is calling the endpoint a bit too often.. or requesting a bit too much data.What options do I have to see how often someone (an app) is calling certain endpoints, and at what moment? Thanks! Blommetje

Hello everyone,In our custom components I am trying to integrate the event listener so I can switch to dark or light mode depending on what mode our application is in. But the code, which the documentation suggests, does not seem to work. I did the following:We use TypeScript so typing has been added.This is, aside from a few console.warn statements, a copy from what is in the TW docs. This is the suggestion from the TW docs with a few console.warns added so every log pops out.And this is the output of this bit of code: As you can see it does not get into the window.addEventListener. But if I change it to the following I get another resu

Hello,I am currently trying to install the icon set bootstrap thinkstore solution. However i can not get it working in my own model.I am currently following these steps1. Turn model into base model (this might be wrong but if i don’t it does not show up as a linkable model?)2. Link to project.3. Generate project.Error Message:

How can i add Dutch to  the Thinkwise SF application in IAM   can only choose english in form  

My customer has configured the SSO with Azure ad as identity provider. So off course, if the user is disabled in the AD, the user can not login the tool. However, the Application Manager of the Thinkwise solution would like to see which users are active or inactive. The filter of active / inactive does filter out users, but we dont know based on what. therefore I'd like to ask for help with the following questions:1 - if a user is disabled in the IDP, is that somewhere registered in the IAM? -- If not, is there some best practise of how to make that happen?2 - What does the filter "in active user” in the user table in the IAM filter for exactly? I thought it was based on the date field, but aparently there are more variables.  Thanks for your help.

For a label generating application I have created a screen on which the user can modify a label, and directly view a preview of the label. The label gets generated in a separate service (accessed via web connection).The problem is with the pdf display, it is using the default browser pdf viewer, which is not ideal. Some problems I've experienced with it so far are:On edge: the viewer has an editor built in, and on every refresh the displayed pdf becomes smaller (probably to do with the zoom level of the browser).  On brave: the left-side menu is open by default  On chrome: it's not that bad, but it still has much more than I'd like the user to see (download, print, zoom, rotate options). Example on chromeAlternatively I tried displaying the label as a png.This does

Hello everyone,As reported before by René W: This issue was suddenly not reproducable anymore, but it pops up again in the software. But only on one report, all other reports work fine. Somewhere something has changed but I can't seem to find where. We recently, just before the summer holidays started, upgraded to 2025.2 of the Universal GUI, before that we never had any issues with opening this report.What has changed which may result in this, I cannot seem to find where I need to apply something to get it working again.

I want to know if/what custom CSS I can use in order to show clearly that the user is working in a non-production environment. Preferably I'd like to show something in the left hand menu bar so it will be always visible. 

Goedemiddag community,Een tijdje geleden heb ik de File upload api gebruikt in combinatie met een HTTP connector om een excel te kunnen uploaden en uitlezen. Vanwege security redenen probeer ik nu de HTTP connector uit te faseren en te vervangen met de web connection connector. Hier loop ik helaas tegen problemen aan die ik zelf niet op kan lossen. Om jullie mee te nemen in het proces:    De webconnection kan worden gemaakt want de tokens worden goed uitgegeven op opgehaald:Via postman lukt het om het excel bestand te stagen en te commiten via oath 2.0 waar ik gebruik maak van dezelfde webverbinding als in IAM staat geregisteerd. De webconnection waar die fout gaat: 

I want to create a wizard that does the following:The user opens a task that opens a modal document (with edit in grid enabled). The user fills in the grid. When the user is done, he presses the ‘Close’ button of the modal document. This should trigger another task. I can get the first 2 steps to work, but closing the modal document does not seem to trigger the ‘Close document’ process flow action. The Thinkwise docs says it could be used as a starting point though. Is there a way to create such a wizard?  An alternative could be to hide the ‘Close’ Button and use a task in the modal document that closes the document and starts the other task. But I can’t find a way to hide the ‘Close’ button for just this modal document.

Hi you all. In our application we have some beautiful buttons that each have their own seperate task right now. I wanted to point all the the buttons to the same task to improve readablity and control. I wanted to use a parameter with a default value associated to the button (in this case a change in status) to have one task execute differently based on the parameter input (the button the user clicks on). I got an error. (hence, I can't assign the same task to another button). Is there a sollution/workaround for this or is this not possible (yet)?   

When upgrading to 2025.2.11 from 2025.2.10, I run into the issue that the server is not starting.The Indicium process gets stuck at Currently running Indicium version: 2025.2, build 11.1. See the logs below. This process gets stuck and the webserver upon requesting it displays ASP.NET error 500.30. Running the exact same configuration on one build lower of the same Indicium does start the application accordingly. 2025-08-18T16:39:10.5622148+02:00  [INF] Currently running Indicium version: 2025.2, build: 11.1 (d1c229ce)2025-08-18T16:50:59.7452291+02:00  [INF] Currently running Indicium version: 2025.2, build: 10.0 (d1c229ce)2025-08-18T16:51:00.3190272+02:00  [WRN] No persistent storage location for data protection is configured. The Encrypt and Decrypt process actions are disabled.See the Thinkwise documentation on how to configure data protection. (51a9e278)2025-08-18T16:51:00.7823709+02:00  [INF] Initiating start

With change detection, you can ensure that a document is not refreshed if no changes have been made to the relevant section. It’s a very useful tool for showing users near real-time updated data while they are on the corresponding screen.We usually determine whether a refresh is needed based on the trace fields in combination with the foreign keys of any references that the relevant screen displays as details.This topic explains how to dynamically build this code based solely on the 'change detection' checkbox in the model.StepsCreate a control procedure with SQL assignment Add generic code to the template of this control procedure This code is based on UTC times in trace fields. If your trace fields are stored as converted into local time you should also convert the

Hi, we have a sql procedure for data migration of our old system.The procedure is generating all merge statements for our new TW tables and column with the ones of our old database.We already have merge statements for all data + statements for a small dataset (using a extra table)But now we want to add to merge 1 record, so I need an input parameter in the procedure: the key value of the record.We have an functionality with code and different templates. For all these procedures there is also generated a subroutine.Is it possible to generate process parameters for some templates using dynamic code in the functionality?create or alter procedure "myProc"( -- Process variables @myTableKey int )and also generated the parameters in the generated subroutines?GreetsChr

Hallo, If a dropdown field has only one value option, how can it be auto-selected during record creation? below is the field In SF, the Customer field is a lookup  Thank you in advance

I'd appreciate your help, as I've been trying to figure something out for the last couple of hours. In Insomnia I'm doing this API call:GET https://sdpondemand.manageengine.com/api/v3/solutionsmultipart form:input_data={"list_info":{"search_criteria":{"field":"display_id","condition":"is","value":30}}}headers:Accept=application/vnd.manageengine.sdp.v3+jsonAuthorization= Zoho-oauthtoken [token]The problem lies in the multipart form which is being ignored. I always get a full list, while this should be filetering the items out. my processfloe monitor show the input parameters are okis ok:  it gives a sucess: 

Before I turn this into an idea, I would like to know what the vision is about the “enable for empty subject” option of a task in combination when applicable on an empty detail reference.I am encountering that I have Create tasks on several entities and those need to support being enabled when the subject is empty as they could be the first record to be created. The consequence is that when I have this in a detail and the parent has no records, the task is available, but would not work as there is an empty reference and no parent_id would be available.In this situation I want to disable that task as well, so now I am creating context procedures to handle this.This is also only an issue when the detail screen is directly available, as detail tabs become disabled when the reference is empty, though you can still stay inside one if you already navigated to it and can change the filter on a parent for example.Would it make sense to have th

Hi there,I couldn't find any specific documentation on this — or perhaps I may have overlooked it — but I’d like to confirm if the following is possible.We have a reference setup: @ref_table1_table2In the GUI, this results in:TABLE 1 - Detail tab - TABLE 2In this setup, we want to keep TABLE 2 read-only until a specific task on TABLE 1 is triggered, which then inserts data into TABLE 2.Is it possible to implement this behavior within the Software Factory without resorting to dynamic code?Kind regards,Balazs Szeder

When users paste text from Microsoft Word into the editor in the universal GUI, excessive and unnecessary metadata is included. This metadata should be stripped by the editor, since this makes the field really big in the database. In the Windows GUI this was better. How can this be solved? 

Hallo, I'd like to ask for any suggestions. We're creating a cube chart to represent Company, Volume/Number of Shipments, and Year. Is it possible not to display all values by default when the page loads? We'd like to add filters, such as by Company or Year, instead of showing everything at once. Right now, the chart displays all company values, and it looks cluttered. If there's a way to apply filters, that would really help with clarity. This chart will be one of the key items on our dashboard, so we need it to provide statistical insights into shipment volume.