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Viewer gives error


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Hi all,

After upgrading to the 2020 we are unable to use the Indicium viewer anymore. Is this a known problem, or is there something wrong on my side?

 

Best answer by Peter Kruis

Hi Leroy,

Thanks for your question. It immediatly answerred my question: 

The viewer was located in an UNC path, which is not allowed for the viewer. When I copied the Viewer to a local directory it worked.

Kind regards,

Peter

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2 replies

Leroy Witteveen
Moderator
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Hi Peter,

Can you run the Viewer in debug mode using the “debug.bat” file and send a screenshot here of the contents of the Console please?


Kind regards,
Leroy Witteveen


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  • Author
  • Captain
  • 47 replies
  • Answer
  • March 25, 2020

Hi Leroy,

Thanks for your question. It immediatly answerred my question: 

The viewer was located in an UNC path, which is not allowed for the viewer. When I copied the Viewer to a local directory it worked.

Kind regards,

Peter


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