Import API max time error

Question

We are trying to import an Excel file using the indicium API option. We run into the problem that after 3m50 seconds, the import stops. The system flow shuts down after this period of time. This way, we can import only approx. 3000 rows, which is not enough.We noticed one difference between the Universal GUI, which uses a start commit, and the documentation that advices a commit using the API. Is this significant?Anyone that can help us with this issue?

Dick van den Brink · Accepted Answer

Hi Hugo,The 3 minutes and 50 seconds probably is due to the firewall cancelling the request because it is open for too long. Azure WAF for instance typically do this after 240 seconds.You can indeed use the start_commit for this, as itqueues the import as a task on the background.To figure out if the import is done, you can periodically call the “end_commit” endpoint. It will return status code 202 when it is still busy.When it is done, a Http 200 is returned and in the response you can find out how many rows are imported, failed or the url to download the errors.Regards,Dick van den Brink

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