Questions & Conversations

I get a lot of these messages..  is this an issue at my side or is the store offline? Process action "oauth_server_login_connector_thinkstore_listing" in process flow "system_flow_thinkstore_refresh" in application 1050 returned the following message: "Connection refused (store.thinkwisesoftware.com:443)

Hello everyone,I am making a double task which I cannot resolve using variants, as I need to have both the task and the variant on the same table. So I made a copy of the task. The tasks are also connected to their respective process flows to simulate a 'go back’ action to a overlaying table.But both to a different variant of that table. Where one goes to a variant with a prefilter on a few statuses, the other goes to the other variant with the other statuses. Just to be sure I rebuilt the application via the default creation method, but now every time I try to do a refresh model action, I get the following error:I cannot figure out why this pops up, as the tasks seem to be configured properly, in the table task section as well as in the set up of the task. And the tasks are used to start the process flows, so the application can go back to the proper record and table variant of the prior table. What am I doing wrong? And this is how the task is configured, both are configured the same

i use a screen type with filter and grid, grid is filtered with 3 fields( production_date, business unit and product), when i select a date the records are shown, then i select a business unit which differs from the first record  the records selection is changed but the filter business unit shows the value of the previous record (first or selected)I know we use filter more and it works like it should but in this case we get a stupid presentation of the filter. Can someone help me with a suggestion to fix this or is it a bug?? I have made a short clip of it if interested... 

Hi all,I have an issue getting the English Gui translations Base model to take effect in my model. What I did:Models → models Overview →  branches → Base Modelsselected GUI_TRANSL_ENGLinked the model Generated DefinitionMy expectation was that the objects would have been translated, but this was not the case.    

In 2025.1.10 the Grid has received a much-needed improvement regarding the highlighting of the active row. However this is not implemented yet for the Cardlist. When can we expect this?Because currently it looks kinda funny, when some screens have received the new highlighting while other have not.

Hi  I'm not sure how this is called but a multiple same table tile is adding whenever a related page is open, instead of referring to a single small tile only. How to prevent multiple tiles open. Main Menu Tile screen Also, where to find the upper small tiles?  under user interface → Menus, I can only see the main tiles  Please advice Thank you

Good Day, I have a process flow (below) that does not display the variables display name on the Show message, write file and email connector.Process Flow I have a simple update task that update a certain field e.g. task_update_referenceTable Reference - is where I update the reference name, this table there is a company_id, this company id has a look up on Table Company, to display the column nameIn the task it's working fine, I can see the display name of the company id. My update task is also working. Task The process flow is working, except that the company display name in the Show message, write file and email connector, is not working. when I call the company_id it didn't show the display name, This is my process process variable  is there a place I can configure to get the display name?  Please advice or share any suggestions Thank you in advance!

Hi all,I want to create a task that will open the build in import functionality or (if possible) view the import function on the ribbon next to the CRUD buttons. I came across this post from 5 years ago. This was not possible back then. I am wondering if it is possible in the 2025.1 version.Kind regards,Rick

Hi, We face issues after the upgrade to TW 2025.1 with some screen types.In the past we imported a base model for screen types (> 5 years ago).But some of these screentypes are now corrupt and giving issues in the validations.  We are not using those screentype any more, but as it is imported from base model, we can’t delete the screentype from the SF. And there is also no option to edit them.Is there a workaround to get those deleted?Thanks in advance

Hi  We recently update the universal gui version to version 2024.3.15we notice that badge count is changing inconsistently. I'm attaching a video for you to fully understand, hope it can accept video attachment in pdf.Please advice. Thank you

I’m uploading an Excel spreadsheet using the import option into a view with a handler.The first test we noticed that only the first 50 records where uploaded, while there was no error.I copied the next 100 records to another tab, made a mistake in the mapping and got only 50 errors back.Does someone know how this is possible, and if there is a setting somewhere to solve this? We are kind of in a hurry as we have to upload 600 records today. 

Hi,I created a report in DevExpress, and in the previewer, the columns appear exactly as I want, including the ones set to bold. However, when I use the preview component in Universal, those columns are no longer bold but appear in regular font.I use DevExpress Report Designer_1.70 and Universal GUI 2024.3.13.0.0. I checked in the Windows GUI, and the bold font is working fine, so it is just a Universal issue.Does anyone know how to fix this issue? See below the screenshots.Universal PreviewDevExpress Preview 

Can the indicium container be equipped with ca-certificates which would allow us to register our self generated CA root certificate for encryption? Or any bright ideas how to achieve that without creating a custom container? 

Hi,I was wandering if there is a way to hide a menu item based on some logic (like in a context procedure where you can hide task buttons)? This could for instance be as simple as when there is no data available. We are using Universal 2024.1.13.0

Since upgrading to 2024.3 earlier this year and replacing the Universal interface, I have been experiencing an issue with the signature control in Universal when using a tablet.The issue does not occur when using Universal on a laptop. The issue does occur when using Universal on a tablet. The issue also occurs when using Universal on a laptop when simulating a tablet via F12 Developer Tools. I installed the latest Universal version today, but the issue persists. Windows userinterface works fine.The issue occurs in a task popup containing three fields: Name, Signature, and Comment. The task doesn't use default or layout logic.Steps to reproduce:Enter a name in the Name field. Directly sign in the Signature field. The Name field is cleared/reset.Alternatively:Enter a comment in the Comment field. Directly sign in the Signature field. The Comment field is cleared/reset.However, if you enter a name or comment and first select another field before signing, the value remains correctly saved

What is the status of the Global Configurations in the IAM? since which version they are neglected?  It used to be that you had the option to set the globalconfiguration in the INI file and it would overrule the extended properties at application level.Platform version 2024.2 doesn't do this anymore. Can we reinstate the behaviour in any way? Or what are the alternatives? Now I have to have 2 applications with distinct session variable (ID) .. this used to be one where the global configuration steered the session variable (ID).

We have the following proces: The work for our development team is defined in user stories, for each user story we create a feature branch. Once the development for the user story is done, the user story will be set to ‘ready for review’ and a different developer will review the code changes in the feature branch. This works fine for code, but in most user stories the model is also modified and we want to include that in our review.The challenge is that it is not always clear what exactly in the model is changed. I know there are different ways to get all modified objects of a branch (Model rights - new objects, Difference analysis, Prepare merge and look at impact), but none seems targeted on the review proces.So I am wondering, how does your development team review model changes?  Is there a Thinkwise best practise?

Hello, I would like to check if there a way to put a hyperlink on each value of the fields?I have an table or an entity using a grid component, I would like to add a hyperlink on the value of fields to redirect to another table./ subject or subject variant. Example: Table 2, shows the reference no, this table has reference to Table 1. I would like to add hyperlink to each referenceTable 2Table 2And once click it will redirect a Table 1/subject or variant, pointing to the reference no.Table 1Table 1  Please advice. I would appreciate if anyone could help or have suggestion for this behaviour. Thank you

Hi,A long time ago we found out that the Export to Excel/Word functionality within DevExpress can not be used in the SF in combination with the WinGui en Indicium Basic.Will this be possible when using the normal Indicium?Which functionality within DevExpress can be used in the SF.Converting DevExpress reports to Word or Excel is something our customers really would like to be able to do!Thanks, Joost

Hi,I have a scenario here, that the badge count becomes 0, but originally it has a value.What could be the cause that the count becomes 0 from the tile main menu. Big tiles - navigating big tiles will redirect to a page Small tiles – are those open tiles Main Menu Screen Selecting the above Tile, example Big Tile 1, will display below screenshot, and each record once selected, the small tile on the ride side has Badge count that is changing accordinglyTile 1 Page The inside Tile has Badge count, but after clicking it, and go back to the main menu screen (the first screenshot) , the count become 0 in the main menu. Any of the 4 inside tiles, whenever we navigate and accessing it from main screen menu the count becomes 0.  But from the Page (Tile 1 Page) it always has a value.Please advice, where could possibly got wrong.Thank you

We have been live in Production with the Universal GUI since November 2020. During the past few years the functionality of the Universal GUI has been massively improved by Thinkwise. In the meantime we as Thinkwise customer have learned a lot from our end users regarding their User Experience with the Universal GUI. Based on our experience, we believe the UX can and should be improved a lot by Thinkwise!And since @Jasper promised in the Release Event 2023.1 that Community Ideas will be prioritized more, I would like to use this post to list the most important UX improvements and gather a crowd of votes from all of you at the Community!I really expect the below Ideas to improve the UX for all Thinkwise customers' end users. Please vote on each Idea listed below that you believe serves your needs too and add a comment below to keep the topic ‘alive’!And since this list is nowhere near exhaustive, feel free to add additional Ideas in the comments below! NOTE: this is topic is specifically

Hello,I have a question about a process flow which I made specifically for an integration with another application, say “App B”.The process flow makes sure to merge the correct record into the correct tables. There is some custom logic where checks are done whether to insert or to update the record. This is an atomic transaction.We have a webhook configured in App B, which means that every update App B receives is immediately send to our Thinkwise application. Now it seems that App B is updated via an integration as well. Sometimes, this means that the same record in App B gets updated multiple times in rapid succession.Our process flows is not able to handle this correctly. I get the following error: Cannot insert duplicate key row in object “XXX” Do you have any recommendations in order to solve this issue?Will simply rewriting my check into a merge statement rather than the custom check help resolve the issue? The issue is that I have no easy way to test the issue in another environ

Users are struggling with the login & session expired in the universal GUI. They use the checkbox stay signed in, but still expires every hour. And as we want to migrate to the universal GUI, this does not help.We recently set 2FA on, but that might not have impact on expired sessions, or does it? As it seems to have impact. But how can we solve this?

Hi, Would like to check is there a way to update the configuration in IAM when creating a user, when we're using a process flow?  Is there a settings that I can put to update the Configuration to any of the option below automatically?  Thanks 

Hi, Recently we have upgraded our GUI to 2024.3.15, but notice that the theme change and some layout changes. What could get wrong on this, why the last theme or layout is not the same? Is there anything need to configure? Note that functionality are ok, just that the themes, color and some layout is not the same as before.  Please advice. Thank you