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Questions & Conversations

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  • 10,140 Replies
2938 Topics
Raj Rozendaal
Sidekick
Raj RozendaalSidekick
asked in Questions & Conversations
Message when calling a report

I get the following message when calling a report: The RPC server is unavailable. - Do you recognise this message? - Is this possible because there is no printer installed on our server?

982
Raj Rozendaal
Sidekick
A
Anonymous
asked in Questions & Conversations
Change language but not the date notation

If I change the setting of my application (from Dutch to English) the order of the date changes (to month/day/year from day/month/year). Is it possible to change the language with changing the layout of the date fields? I tried using an extended property called CustomDateMask, which has no effect.

1171
Henk Nicolai
Moderator
Harm Horstman
Superhero
Harm HorstmanSuperhero
asked in Questions & Conversations
Using extenders

I would like to know more about the possibilities of Extenders. In my opinion I am missing a few Extender Types? The extenders which I now have available to me: Custom_display_format Default_editable_cube Maps Resource_scheduler I seem to have read somewhere that there are Extenders available for grid grouping and multiline headers. Who can tell me more about it?

2214
Harm Horstman
Superhero
A
Captain
Andre te RaaCaptain
asked in Questions & Conversations
Two factor authentication with Twilio

Is a validation code always issued by the web GUI, is it also possible to use the ‘Authy’ app from Twilio? Or is the Twilio service only used to send an SMS?

2194
A
Captain
Arjan Sollie
Thinkwise blogger
Arjan SollieThinkwise blogger
asked in Questions & Conversations
Exchange does not synchronize for all users

The exchange link is running. However, it only synchronizes emails for 1 account. This while the exchange users procedure returns 2 email addresses. What could be wrong here?

1144
Arjan Sollie
Thinkwise blogger
M
Rookie
Marc ter MorsRookie
asked in Questions & Conversations
Windows GUI cache directory

Is it possible to indicate an alternative path for the Cache directory in the INI file for Windows GUI?

1828
R
Apprentice
A
Captain
Andre te RaaCaptain
asked in Questions & Conversations
When does a language disappears from IAM?

We have removed the language for a project in the SF. After synchronization, the language remains selectable in IAM. How can we prevent this? Does a language automatically disappear when there are no project versions that refer to it?

872
A
Captain
htimmermans
Captain
htimmermansCaptain
asked in Questions & Conversations
View creation method

When I want to use a view in the application, there are three options: automatic, customizable and template. Normally, I work with a template but in this case a cube is required where the data is in a table. I was planning on making a variant for the table but that doesn’t fulfil the needs in this case. I thought it would be possible to make this view without a template, but this doesn’t seem to work. My question here is: what is the difference between customizable and automatic? And why is the field ‘view_from_clause’ not customizable in both? And if it’s not customizable, why is the content not emptied? Anyway, while generating the piece of code between ‘select’ and ‘from’ is left blank, despite I’ve defined 4 fields in the view, and they do exist on the table. What am I doing wrong? Why isn’t this work? Am I still obligated to make a template? See the two print screens below:

3541
Mark
Rookie
R
Apprentice
Roland van AggeleApprentice
asked in Questions & Conversations
Executing relink files in IAM for IAM projects

When moving an IAM environment from one server to another, the sever file links aren’t correct. It is not possible to adjust these because you’re not authorized in IAM by default. How can this be changed?

731
Diederik van Duuren
Apprentice
Johan van Eijsden
Captain
Johan van EijsdenCaptain
asked in Questions & Conversations
Icon on Windows taskbar not customizable anymore?

We have a separate icon for our standard software application ‘JP-Bouwmanagement’ that is linked to our Thinkwise application. In the G8 we were able to include this icon in a shortcut by adding a INI-parameter ‘ApplicationIcon’ to the shortcut with a link to the icon. It looks like this is not working in the Windows GUI 2018.1.17. A standard Thinkwise icon appears on the Windows taskbar, were the custom icon used to be, our users a not familiar with this icon. Is this a known problem and will this be resolved?

871
Diederik van Duuren
Apprentice
Eric Franken
Vanguard
Eric FrankenVanguard
asked in Questions & Conversations
Database name is empty when starting a report

I’ve created an new Crystal Reports report. When I open this from my development PC it’s working proper (see print screen below) But when the user starts this from the test environment, from a different PC, the database name is not filled. The following screen pops up: When I check the debugger, I notice that the database is filled (see print screen below), the same goes for my other Crystal Reports reports. Am I missing something? Maybe some settings in Crystal Reports?

2092
Eric Franken
Vanguard
T
Rookie
Tom SteffensRookie
asked in Questions & Conversations
IAM admin per application

ETC has separate different GUI applications in IAM with different administrators. In the current situation it is possible for an administrator to make himself admin of the other application. Is it possible to separate admin rights in one IAM?

1072
T
Rookie
R
Rookie
RenéRookie
asked in Questions & Conversations
Crystal Reports export to Excel: adjust column width

With the report mailer function we export a Crystal Reports report to an Excel document. This doesn’t automatically set the column width correctly (see image below). Is it possible to change this?

20032
R
Rookie

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