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Error message when register environment


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When I register my environment I get the message:

What is the problem and what can I do about it?

Best answer by Mark Jongeling

Hi Marco,

Could you try it with the latest version of Indicium? Do keep in mind that this version needs .NET5. Check the release notes for more details.

I think the licensing is not working due to having an older version of Indicium.

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6 replies

Mark Jongeling
Administrator
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Hi Marco,

Which version of Indicium (Universal) are you running?

Latest version is 2021.1.19. You can see the version(build) on the Indicium landing page (https://[server]/[indicium]).

Example of not the latest version of Indicium

 


Mark Jongeling
Administrator
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Hi Marco,

I have created a TCP ticket for you for this as this might also be causing trouble for other customers. The ticket number is 81998. 


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It says:

Indicium is running!

Version: 2020.2
Build: 13

It is the version of the installation package 2021.1

 


Mark Jongeling
Administrator
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  • Administrator
  • 3944 replies
  • Answer
  • April 24, 2021

Hi Marco,

Could you try it with the latest version of Indicium? Do keep in mind that this version needs .NET5. Check the release notes for more details.

I think the licensing is not working due to having an older version of Indicium.


Mark Jongeling
Administrator
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Hi Marco,

Have you been able to solve it with the newer Indicium version?


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Hi Mark,

I am very sorry for responding so late. But you know, busy, busy, busy.
I did the registration again without any modifications and now it worked. Just with the current version of Indicium.
Anyway, thanks for the support and I will keep your advice in mind.


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