Hello ​@Mark Leunissen

This means that there is still a active application claim or a active system flow (or not gracefully stopped).

To find out which one of the two it is you can use the following query on your iam database to check.

select *
from appl_claim a
where a.gui_appl_id = your application id
and a.claim_end_date_time is null

select *
from process_flow_schedule_log P
where p.model_id = your model id
and p.branch_id = your branch id
and p.gui_appl_id = your application id
and p.end_date_time is null

If you are sure that both situation are not correct or the application claim can be stopped you can update these records with a end date. After that the application should be offline.

Hope this help

Kind regards,

Remco

Hi ​@Remco 

There were indeed some process flow that hadn't been stopped correctly. 

Thanks!

Kind regards,

Mark