Questions, discussions, news and updates regarding the Thinkwise Platform.
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I get the following message when calling a report: The RPC server is unavailable. - Do you recognise this message? - Is this possible because there is no printer installed on our server?
Creating a tree view for subjects has always been a struggle, until now. All that is needed in release 2017.1 is setting up the tree model for your subject and assigning a screen type with a TreeView component. Tree propertiesJust like the grid and form the tree is now fully configurable through the Subject modeler. The tree display column is the text column shown in the tree. When leaving it blank the look-up display column will be used. The icon column presents the icon in front of the display column. There are two tree types to choose from: hierarchical and column grouping. These will be explained later on. A new feature is the default expanded property. When set, the tree will automatically expand to the provided level of nodes. Hierarchical groupingPreviously, a self-reference was needed to show an hierarchical tree. This self-reference had to contain all primary key columns. In 2017.1 this is no longer necessary; the only thing required is specifying the parent colum
In 2016 we’ve started to improve the layout of the Project Portal (which has since been dubbed ‘Thinkwise Insights’). Some of the changes were already possible with layouts in the G9.8 SF. We’ve made full use of those possibilities and we’ve added a lot more options to the SF. One of the most noticeable changes is that we’ve renamed layouts to themes, so from now on I’ll be talking about themes. If you’re still on a version of the SF that uses layouts, you can substitute layout. Our goal was to make it easier to create a modern, fresh and usable look and feel for your application. In this article I’ll tell you what options you have and how to best utilize them to create a usable, clean, modern and awesome-looking application. Grid Alternating rowsYou’ve never had the option to change the color of the alternating rows in the grid. The GUIs calculated a color for you, and that was it. You could remove the alternating background colors with a little trickery; but now there’s no
Every morning when you get up, you make your bed. When you grab your toothbrush, you put toothpaste on it. When you’ve washed your face, you wipe it dry. After you’ve had breakfast, you tidy up the table. Life would be so much easier if these morning rituals could be done automatically. Well, we can’t help you with that, but what we can do is make your job life easier with user preferences. In fact, we can make it very easy by setting these preferences automatically for you, when you generate and apply recommendations. User preferences allow actions to be done automatically, such as opening a screen when you start an application, filtering for specific data by creating prefilters, and more. For many of those preferences it is possible to generate recommendations in Intelligent Application Manager (IAM) based on your work behavior. RecommendationsRecommendations are simply user preference suggestions in IAM based on the user logs. Users can generate new recommendations and apply t
If I change the setting of my application (from Dutch to English) the order of the date changes (to month/day/year from day/month/year). Is it possible to change the language with changing the layout of the date fields? I tried using an extended property called CustomDateMask, which has no effect.
I would like to know more about the possibilities of Extenders. In my opinion I am missing a few Extender Types? The extenders which I now have available to me: Custom_display_format Default_editable_cube Maps Resource_scheduler I seem to have read somewhere that there are Extenders available for grid grouping and multiline headers. Who can tell me more about it?
One of our most fervent bug-reporters mentioned that it’s truly annoying to get a pop-up in SQL Server Management Studio most of the times you open a new template. Developers see this pop-up because the file contents are updated. This happens when the file is no longer monitored by the Software Factory. A line is added to notify the developer that the file is disconnected. SQL Server Management Studio detects this change in the file and provides you with the pop-up as seen below. And it’s true, this disturbs the workflow. Some developers even gave up on opening templates directly from the Software Factory and instead resorted to copy-pasting templates. The good newsThe good news is that you can actually turn this pop-up off! Go to Tools – Options – Documents and check Auto-load changes, if saved. At SQL Server Management Studio 2016 and above, this checkbox has been renamed to Reload modified files unless there are unsaved changes. SQL Server Management Studio 2016 also allows for
Is a validation code always issued by the web GUI, is it also possible to use the ‘Authy’ app from Twilio? Or is the Twilio service only used to send an SMS?
The exchange link is running. However, it only synchronizes emails for 1 account. This while the exchange users procedure returns 2 email addresses. What could be wrong here?
Is it possible to indicate an alternative path for the Cache directory in the INI file for Windows GUI?
Starting with version 3.00 of the Thinkwise Exchange Service it is possible to sync attachment files from exchange items such as emails, appointments, contacts and tasks. Currently attachments can only be synchronized from Exchange to the database, not from the database to Exchange. Syncing attachmentsThe binary data of an attachment isn’t retrieved automatically while syncing. Instead, when an item is synced from the exchange server to the database, any attachments the item might contain are converted into a formatted string containing the metadata needed to retrieve the actual attachment file from the server. The reason for this is that it makes synchronization lighter since the metadata of an attachment is almost always smaller than the file itself. This metadata is sent to the database through an exh_attachments parameter in the applicable exh_from_exh stored procedure (e.g. exh_from_exh_add_email) and is formatted in the following way: filename1.ext:attachmentid1;filena
We have removed the language for a project in the SF. After synchronization, the language remains selectable in IAM. How can we prevent this? Does a language automatically disappear when there are no project versions that refer to it?
Troubleshooting There is a small chance that you might run into some difficulty along the way. Since Mobile uses technologies that most developers at Thinkwise are not very familiair with, this troubleshooting chapter should help with the most common problems. Pinpointing the problem is the most important activity, since the vast majority of all problems have nothing to do with the mobile GUI but instead are caused by the proxy service tier, the model, the database or a setting in IAM. 'My service tier won’t run!' If instead of an authentication pop-up an error page shows up, something could be wrong. However, if you entered correct credentials, you might get a 404-not found, because there is no website at this location. Anything other but an authenticaton pop-up or a 404 should not happen. If the authentication pop-up keeps showing up even though you entered valid credentials, the database configuration might be wrong. Re-check the web.config and make sure the webserver can actual
When I want to use a view in the application, there are three options: automatic, customizable and template. Normally, I work with a template but in this case a cube is required where the data is in a table. I was planning on making a variant for the table but that doesn’t fulfil the needs in this case. I thought it would be possible to make this view without a template, but this doesn’t seem to work. My question here is: what is the difference between customizable and automatic? And why is the field ‘view_from_clause’ not customizable in both? And if it’s not customizable, why is the content not emptied? Anyway, while generating the piece of code between ‘select’ and ‘from’ is left blank, despite I’ve defined 4 fields in the view, and they do exist on the table. What am I doing wrong? Why isn’t this work? Am I still obligated to make a template? See the two print screens below:
When moving an IAM environment from one server to another, the sever file links aren’t correct. It is not possible to adjust these because you’re not authorized in IAM by default. How can this be changed?
We have a separate icon for our standard software application ‘JP-Bouwmanagement’ that is linked to our Thinkwise application. In the G8 we were able to include this icon in a shortcut by adding a INI-parameter ‘ApplicationIcon’ to the shortcut with a link to the icon. It looks like this is not working in the Windows GUI 2018.1.17. A standard Thinkwise icon appears on the Windows taskbar, were the custom icon used to be, our users a not familiar with this icon. Is this a known problem and will this be resolved?
I’ve created an new Crystal Reports report. When I open this from my development PC it’s working proper (see print screen below) But when the user starts this from the test environment, from a different PC, the database name is not filled. The following screen pops up: When I check the debugger, I notice that the database is filled (see print screen below), the same goes for my other Crystal Reports reports. Am I missing something? Maybe some settings in Crystal Reports?
Version 9.8.15 of the Windows GUI introduces a new feature – Excel-style filtering. The feature is named Excel-style filtering because it aims to offer users a filtering experience which is similar to that of Excel and feels familiar and intuitive. Excel-style filtering provides a way to filter individual columns on multiple values, something which is frequently requested by our users. This feature is not available for the Web GUI at the moment, but it will be added in the future. Where to find itExcel-style filtering can be accessed through a new menu which is available on the column headers of the grid. This menu can be opened by right-clicking a column header or by clicking on the menu button on a column header, shown in the image below. The column header menu also provides a new entry point for existing features such as grouping, sorting, opening the filter dialog and clearing all filters. Column header menu button What it looks likeThe way in which the values are grouped as a t
We often insert data in a table and afterwards we need the identity values of the new records for certain tasks. At Thinkwise most developers use the function SCOPE_IDENTITY() to do this. Although this function works fine, it’s only useful when you insert a single record because SCOPE_IDENTITY() is a scalar function and returns only one value. Many times we create statements that insert more than one record at a time. In those cases we need another method to retrieve all new identity values. The solution for this situation is the Output-clause (available in SQL Server 2008 and higher). An Output-clause returns information from, or expressions based on, each row affected by an Insert, update, delete or merge statement. In other words, with the Output-clause you can retrieve all data that was in the inserted and deleted tables during the statement. So the Output-clause does not only retrieve identity values, but it returns all values. In this topic however, we are mainly interested in
About 800 years ago, a French theologian wrote the sentence “Mille viae ducunt homines per saecula Romam”, which was the origin of the saying “All Roads Lead To Rome”. When it comes to software development, this saying holds very true. There are literally endless ways to implement a software application. In a previous blog, process analysis was positioned as a way to determine the scope and functional goals for application development in the Software Factory. This provides the project with specific goals, modules and required functionality. A good base for an estimate. To keep the analogy going; We decided we will go to Rome by car, though Germany and Switzerland. The trip shouldn’t take more than 2 days. However, there is still a lot of leeway. Do we only take the highways or the scenic route? Take the ferry along the road or toll roads? The functional goals can still be realised in many ways. To provide guidelines for developers on which exact roads to take, we’ve added the option
A very important step in preparing for an upgrade is setting up version control for the data conversion. If version control is not used correctly, it can even mess up your database. Best case scenario, the upgrade-script will fail and a backup should be restored. But in the worst case scenario, the upgrade will run without errors and you’ll lose data. Because it is such an important feature, we wanted to emphasize it by adding version control to the menu and writing a blog post about it. But as the post progressed, we realized some improvements were needed. First and foremost, we changed the name to Data conversion. Data conversion can be used to transform existing data to the new structure, just as version control could, and this screen can be found in the Deployment menu. Screenshot of Data conversion Features of Data conversionWhen you prepare for an upgrade, the first step is to check the selected previous version. When you are working with branches and multiple versions, i
The Code changelog is a new feature that will be released with the G9.8. This feature will make it easier to manage revisions of control procedure and template code. To track changes in code, some developers choose to add a header in the template containing the date, author and a description of every modification. But when there are a lot of development cycles, this header can become rather big. Another disadvantage of this method is that the header is included in the generated code. This is why we created the Code changelog. Completing control proceduresEvery time a control procedure or template is created or it’s code is updated, a record is added to the Code history and the status of the control procedure is changed to Development. Code changelog with changes When you’re done making changes to a control procedure and its templates you can mark the control procedure as Completed by using the task Complete control procedure (Ctrl+Alt+S). If you have made any changes to the code, th
With the upcoming release of the Thinkwise Suite G9.8, some changes have been introduced in the Software Factory regarding ini parameters. Ini parameters are properties that each application uses to start the right application. Ini parameters can be either mandatory (e.g. meta connection info) or optional (e.g. setting the delay for the combined filter). All of these ini parameters are saved in an ini file on the drive. This ini file can be opened and modified with a text editor. The ini file is usually already set up correctly and referenced from the shortcut of the application. So it might appear that the application doesn’t use an ini file, but each application always has its own ini file. What has changed? SF: Runtime configurationsTo have more control over and insight in the parameters used, to be able to share different ini parameter configurations between developers or user groups, and to make it possible to provide the correct ini parameters to all the runtime components (l
Zoom into detailsTo create a good overview, it can be desirable to configure a screen which shows ample data with many underlying details. But these detail windows can become rather small. To make such a window larger, it is possible for users to zoom into a detail screen. The question is: “What will the screen type of this zoomed screen be?” Screen type inheritanceIn the Software Factory G8, the zoom screen type was inherited from the master screen type. This seemed like a good solution, but in fact it lead to unexpected results. For example, if a detail screen contained only a grid and the master screen type contained both a grid and a form, the user would get access to a form when zoomed in. This would provide the user with the option to add records, which the developer might not have intended. Since the developer had no control over this, the screen type for the zoomed screen was changed to the detail screen type with the introduction of the G9. Even though this solved the unint
With the advent of the Software Factory release G9.8 “Pyxis”, we would like to introduce a change in the Software Factory regarding requirements. Where previous releases of the Software Factory had limited support for the registration of requirements, the G9.8 release will have fully-fledged support for the process analysis. Process analysis is used in the Thinkwise Project Methodology as the way to elicitate the requirements. By capturing the primary process of a company, it is way easier to determine what the application has to do to support this primary process. The processes are specified using BPMN 2.0. ProcessesThe primary process can be specified in the Software Factory using activities called tasks. This primary process shows 3 partial processes. Each partial process could be the responsibility of one or more different actors. This is why the primary process does not have any lanes. When we zoom into the first partial process, we see that a lane is introduced: This
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