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Now that customer success is the focus. Can we also put some love and care into IAM? A lot of the screens are loaded with detail upon detail upon detail. Here is a small snippet of one of these monstrosities. Working on a laptop screen using Iam is next to impossible. Using less details and maybe aggregate some information into 1 view instead of a lot of details would greatly benefit the useability. 

Or add AI so I can ask IAM if a certain user has access to a certain menu sub item. 

 

 

Hi Erwin, all voters,

The amount of details can indeed be a bit overwhelming, but for us to optimize screens for everyone, we'd love to hear what you were trying to find and via what way. For example, finding out what effective rights a user has on a list bar item, you can navigate to:

IAM > Authorization > Users > Effective user rights > Menu rights > List bar group rights > List bar item rights

Yes that is a lot, but it also makes it recognizable to navigate through. Creating a view for this scenario in which menu, group and items are placed inside the same grid is something we could think about.

So, please let us know in what way you would like to find the data you are after, and also how you are trying to do that.


NewNeeds feedback

Here's an example. I do not have access to the SF, but I need to find out which role has access to a certain table. So basically I want information on table → role → group. But IAM only provides the other way around. So I have to go back to SQL to do a query to get the information I need. IAM is very limited in the information it provides. 


@Erwin Ekkel, I can recommend the History analysis for this in the Advanced menu of IAM:

IAM > Advanced menu > Auditing > History analysis

 


Please close this topic. This was meant as a general nod to increase IAM user friendliness. Since this idea is currently not a main focus point, I will use SQL as a workaround instead. 


Needs feedbackClosed

ClosedOpen

@Erwin Ekkel Don't give up on us so easily 😉 I took the liberty to reopen the Idea, as I actually want one of our UX guys to take IAM and work on a redesign with regards to the Screen Types! This should result in something that is better workable with the Universal GUI, including use on Mobile. Our lessons learned based on IAM will then serve as input for getting the Software Factory to work with the Universal GUI later on.

In the past, @Bart Metselaar already did a couple of interviews with IAM administrators that will also serve as input for this redesign. If we need more input from you, we know where to find you.


Updated idea statusOpenOn the backlog

@Erwin Ekkel Don't give up on us so easily 😉 I took the liberty to reopen the Idea, as I actually want one of our UX guys to take IAM and work on a redesign with regards to the Screen Types! This should result in something that is better workable with the Universal GUI, including use on Mobile. Our lessons learned based on IAM will then serve as input for getting the Software Factory to work with the Universal GUI later on.

In the past, @Bart Metselaar already did a couple of interviews with IAM administrators that will also serve as input for this redesign. If we need more input from you, we know where to find you.

Yes! Because it needs a revamp!