Question

Update message in Universal GUI

  • 30 September 2020
  • 1 reply
  • 56 views

Userlevel 5
Badge +11

I have updated an Universal GUI environment from 1.3.1 to 1.4.0. I have been logged in before (in 1.3.1), so a pop-up like above shows up*.

Thing is here, that Universal doesn't say so much for our end users: What is it? And what is updated? They will ask. To place this in perspective: We’re an ISV: We ship the software to multiple customers having no knowledge about the Thinkwise platform and terms like Universal GUI. For them it's just a website, or a GUI. What does a ISV customer expect when clicking Update now? Updating the complete application? What's changed?

I think this is not clear for our end users and only raises questions, which I want preferably to avoid. Is it possible to ignore this message? Or is the message editable, so it makes more sense? To be honest we don't want to bother our end user with GUI updates (which should be done automatically). The only updates we do want to bother them with, are the end product updates. Because that's probably something they're actually interested in.

P.s.: I noticed the version number is wrong in the pop-up, because after clicking ‘update now’, it's updated to 1.4.0. This occured when updating from 1.3.1 to 1.4.0.


1 reply

Userlevel 2

Thank you for you're comment. 

First, the fact the version number is wrong has already come to our attention.

Second, Completely replacing this message with something more sensible in the context of your application is already possible. In SF under Translations this is the key ‘new_universal_version_available’.

Third. Completely skipping this step is technically possible, but it might mean the browser will need to refresh the page again after already been stared. This could seem a bit unruly to the user. If this would not be an issue we can think of adding this as a setting somewhere.

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