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What could be the reason that process action 'Activate scheduler' returns status code -1?

  • 9 November 2023
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I have a task in a tree-view to jump to a given date in the scheduler (calendar). This is a detail tab of the tree view. The task starts the process flow below. 

Unfortunately the activate scheduler returns status code -1. 

What could be the reason? 

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Best answer by Erwin Ekkel 4 January 2024, 14:52

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13 replies

Userlevel 6
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Which gui are you using?

Userlevel 4
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We are using windows GUI 2023.2.11.

Userlevel 4
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Should I create a ticket for this? 

Userlevel 6
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I'm looking into this. I'll get back to you as soon as possible. 

Userlevel 6
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Seems to work for me, what is the input for the scroll to datetime parameter you are using? 

Userlevel 5
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Hi @Andre te Raa, can you please respond to the question Erwin asked? Thank you!

Userlevel 4
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Hi @Andre te Raa, can you please respond to the question Erwin asked? Thank you!

I didn't receive an email, so I didn't know something was asked. 

Userlevel 4
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See below.

Could the reason be that the resource of the scheduler is not changing only the calendar date to jump to?

Is there an extender property that needs to be changed? 

 

 

 

 

Userlevel 6
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Can you try it with the yyyy-mm-dd date format? 

 

 

Userlevel 4
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The process variable calendar_date is a DATE data type domain.

The problem seems to be the language setting. When I start the GUI in the Dutch language (nl) it doesn't work, but when I start the GUI in English (eng) it works.   

 

Userlevel 6
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Let me test that and I will get back to you on that. If that's the case it might be a bug. 

 

Userlevel 4
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Let me test that and I will get back to you on that. If that's the case it might be a bug. 

 

And what are your test results?

Userlevel 6
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I tried with a date data type, also tried with several language settings, both iam and gui. It all works like supposed to. Perhaps it would be best if you create a ticket for this and add a model extract. Then we can check if we can recreate with your model.