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Web connection returning status code -23 Extern

M
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I have been trying to replace one of our HTTP connectors with a web connection in the Software factory, since we will be approaching several endpoints and I want to make them more reusable in my Process Flows. So far whenever I try to use a web connection however I receive status code -23 and I am unsure how to proceed. Below a screenshot of my working HTTP connection:

 

And the current settings of my Web Endpoint:

 

We are using request headers to authenticate ourselves at this endpoint, is it possible I am using the wrong field for our request headers to authenticate in the web connection?

Best answer by max.raetze

​@Ricky Sorry for the late reply! I ended up doing exactly this and the call was working from that machine when using Postman and the like. I ended up remaking the Web Connection once more and now the web connection was working as intended.

So I am afraid it ended up being a spelling mistake in the URL for the original web connection that I completely missed.

Thanks for the input everyone!

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V
Moderator
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Hello ​@max.raetze,

In order to find a solution for the problem, we'll first need to know what's going wrong. A good next step would be to check the error log to see more detailed information regarding the error.

If you're starting the application against IAM, you can also check the Environment monitoring detail under the Applications screen in IAM:


There it should show the HTTP response code, which will give a lot of information regarding the cause of this issue.

I hope this helps.

M
Rookie
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Hello ​@Vincent Doppenberg ,

 

I am afraid I don't get a HTTP response back. I get back the following:
 

 

The extra info also confuses me, as for both the HTTP connector and Web connection I entered the same https address, but for web connection the host is unknown?

Ricky
Superhero
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  • RickySuperhero
  • Superhero
  • March 11, 2025

​@max.raetze out of curiosity, You probably have done this already maybe? Can you log into the machine that actually tries to makes the connection to the target and actually ping that target from there? If it can’t be resolved you would get about the same error as in the error log. If not, than I also am wildly confused about the message in the error log.

D
M
2 people like this
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    Dick van den Brink
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    max.raetze
Jeroen van den Belt
Administrator
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Hi ​@max.raetze,

Can you please answer the question Ricky asked? Thanks in advance!

M
Rookie
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​@Ricky Sorry for the late reply! I ended up doing exactly this and the call was working from that machine when using Postman and the like. I ended up remaking the Web Connection once more and now the web connection was working as intended.

So I am afraid it ended up being a spelling mistake in the URL for the original web connection that I completely missed.

Thanks for the input everyone!

Ricky
1 person likes this
  • Ricky
    Ricky

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