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Transparent signature.png disturbs the pdf

  • February 15, 2022
  • 2 replies
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I managed to put a customers signature on the shippingdocument by using the “ add picture” and its location setting in Crystal Report. However, because the signature (collected on a tablet with the Universal GUI) is a transparent .png, it shows like this in the PDF:
 

When I edit the .png to a pink background, it shows like this:
 

Is there a way to solve this by getting a non-transparant signature from the U GUI ?

Best answer by Jasper

Hi Peter,

As mentioned here before, Crystal Reports indeed does not support transparent PNGs. Would it be an option to use DevExpress reports instead?

Alternatively, you could also convert the image to a different format or remove the transparency using an external service in a system flow.

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2 replies

Jasper
Superhero
  • 678 replies
  • Answer
  • February 16, 2022

Hi Peter,

As mentioned here before, Crystal Reports indeed does not support transparent PNGs. Would it be an option to use DevExpress reports instead?

Alternatively, you could also convert the image to a different format or remove the transparency using an external service in a system flow.


Dennis van Leeuwen
Hero
Forum|alt.badge.img+12

Hi Peter,

I am running into the exact same problem. Did you find a creative solution yourself at the time or did you rebuild the report in DevExpress?

I am currently faced with the consideration of rebuilding the report in DevExpress or finding the solution using a process flow or task to convert the image from .png to .jpg.


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