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Task popup window

  • January 31, 2020
  • 5 replies
  • 189 views

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We have an strange probleem with the popup field on the web by an task; In IAM the same problem exists that the buttons will disappear, so please advise me what to do?

 

 

 

 

Best answer by Arjan Sollie

Hi everyone,

I have seen these kind of pop-ups before. This is often caused due to the fact that the user has enhanced their zoom within their browser. If you would reset the zoom setting to a 100%, it should solve the issue.

This topic has been closed for replies.

5 replies

Erik Brink
Moderator
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  • Moderator
  • January 31, 2020

Hi Roland,

Seems like the popup width calculation misses a few pixels due to its actual context. Could you please report this issue in TCP?

Regards, Erik


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  • Author
  • Apprentice
  • January 31, 2020

Can you contact TCP for me? I have no contact information

 

thanks 

 

Regards, Ronald


Mark Jongeling
Administrator
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Hey Ronald,

If you have access to TCP, you can use this link to navigate to TCP: https://tcp.thinkwise.app/web/Login.aspx

Login here and navigate to ‘Issues’ and create a new one.

Hope this helps you.

Kind regards,
Mark Jongeling


Arjan Sollie
Thinkwise blogger
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  • Thinkwise blogger
  • Answer
  • February 3, 2020

Hi everyone,

I have seen these kind of pop-ups before. This is often caused due to the fact that the user has enhanced their zoom within their browser. If you would reset the zoom setting to a 100%, it should solve the issue.


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  • Author
  • Apprentice
  • February 12, 2020

Thanks this works