In our application (Web GUI) we have a Task that adds an entry to a Queue table. A system flow reads this Queue table and performs some long running actions. The last process action of the system flow is marking the record in the Queue table as completed.
What are now the options to notify the user that his task has been completed?
An option would be a badge which is monitoring if something is ready for a specific user, then sending a notification with tsf_send_message.
In the 2022.2 and universal there is a process action for sending out a notification, which is more suitable for this.
Thanks for your reply. A badge in combination with a tsf_send_message does indeed work to notify the user his task is finished.
However is it possible to sent the user directly to a different screen based on a choice (yes/no) he made in the notification message?
No, unfortunately that is not possible because the tsf_send_message is not a start point for a process flow.
In the 2022.2 and universal there is a process action for sending out a notification, which is more suitable for this.
Is this achievable with the process action for sending notifications in Universal described above?
And are any other options to accomplish this behavior in the Web GUI?
Hi,
The Send user notification process action is a System flow action and cannot Open documents for users for example. With the current implementation we are unable to do otherwise. When Universal GUI and Indicium support Deep links, then we can take the next step with notifying users and helping them get to the correct spot in the application.
In Web GUI, the only way I can think of currently is as you have specified:
"A badge in combination with a tsf_send_message does indeed work to notify the user his task is finished.”
It is only a normal message and the message options cannot be used to let the user navigate to somewhere; it can only be closed.
Does that answers all questions? 
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