Questions & Conversations

We have the situation that in a form you can choose a subselection of accounts. An account can belong to multiple groups like shipper, transporter, agent In the form we have a column with a lookup table variant, so that we only have a slection of accounts belonging to for example shipper group. Everything works ok. Now if we go to the selection detail form (clicking the magnifier glass) it will be easier for the person who are filling in the form to add a new shipper from there. However after adding the account, the account is not visible in the form anymore, because there is no connection with the account group 'shipper' Is it possible to detect which table variant you are using so that after inserting the new account, also a new entry is inserted in the table account group?  

Has anyone noticed that the behaviour of a lookup with lookup method ‘suggestion contains’ shows a difference in behaviour between the mobile and the windows GUI. We have a list of services and when I start typing the some letters the mobile GUI shows any result where these pattern shows up with a limit of 5 items. The windows GUI shows as well results where this pattern exists but the resultset is different. I have checked the variant and I started the same function in the windwos GUI which is exact the same function we start with the mobile interface. For example: Search pattern is : IV Mobile results: DIVMAT - Diverse hulpmaterialen DOORBEL - Diverse doorbelastingen H40205 - Dakplateklem, Universeel H80102 - ProDrive accuschroevedraaier IAANH - Aanhangenwagen IV tbv hulpmateriaal Windows results: IV - Machinetransporteur IVALL 2 - Machineheffer 2 ton IVALL 3 - Machineheffer 3 ton etc. It seems that the windows GUI makes a resultset preferred on a start with pattern. But if I use ano

In the thinkwise roadmap of 2019 i red that it is planned to encrypt en decrypt sensitive data with Indicium. Below is the text what i mean. We want to use this functionality to store passwords for an ftp server. Also we want te use the password in .Net. Does anyone known if this is already possible? An how it works. Kinds regards Ronald    Text in the article Data Encryption - Do you want to store passwords or other sensitive data? Let Indicium encrypt and decrypt this data for you!

Hello, We have built a replacement for Wunderlist ((sub)tasks registration). This will be used by our Terminal drivers. They will use a tablet and the application will be accessed through the Universal GUI with a 4G connection. These tablets will rotate between the different drivers. They will log in with their AD account. Problem now is that you can see the passwords of the other drivers by clicking on the eye of the password control. This is certainly not desirable. This is an example, but I can imagine there will be more situations that this can happen. How to deal with this? For example, can the show/hide password eye toggle be turned off?   Thanks in advance. Randolph

Hi,   The problem: We like to show an external picture from some website in a detailpanel - for example a picture of a some parts of a some sort of a machine (a washing machine door rubber for example) Now we are not sure if a part has a picture yet but we do know a part of the endpoint So when we call said picture it might not exist and will result in a 404 and in a browser or html control it will result in a small red cross to explain the picture does not exist.   A probable solution Say we can define some arbitrary htmlcode with some javascript in some sort of html control which we can put on a javascript eventlistener: <img id="myimage" src="https://cdn.2ba.nl/FCRL/ETIMPictures/EC000084.png">  <script>     // the above URL is not valid and results in a 404.     var img = document.getElementById("myimage")       if (img.complete) {//do some neat stuff if it works}      else {             img.addEventListener("error", function() {                 img.src="https://www.acto

It is not possible to filter from the grid header when the column is a expression field and the domain control is checkbox  

Hi there, I have a question about 2-factor authentication in the ios app. On an Android mobile device it is working good but on IOS we get an empty screen (see below) when we want to login. anyone have experience with 2-factor authentication on IOS? Kinds regards Ronald    

I have a table with a column value that is boolean (1/0). Due to the lack of a mass update in the web gui I'm trying to work-around with a task that switches the status. I was thinking about creating 1 task with 2 variants: One variant setting the value to 1, and the other variant to 0 (by having a different default value for a parameter). When I try to assign it to Table Tasks, the SF gives me the following error: Why can't I have multiple task variants on the same table?

The review → business processes menu provides an option to provide feedback on business processes and requirements (in the stakeholder view). For busines processes this is called ‘Discussion’, for requirements this is called ‘Comment’. To my opinion, the function is the same. Can you explain the reason for using different terms?

When we log in with 2-factor authentication every time we must get the authentication code. Maybe it is an idea to ask ones a month and not everytime we login. 

Hello, I want to inform my users of my Thinkwise application there will be downtime because of maintenance. We are using the Windows GUI in combination with Indicium. In what way can i inform my customers? Eric

Hi, I’ve read in the manual somewhere it must be possible to only use the  on/off status for a checkbox. However, I don’t see how.  I’ve tried setting the domain as a bit, set just 2 elements, but it keeps returning the ‘indeterminate’  option (squared box).  Anyone can tell me how to set this? Thanks!  

In Universal a tab variant is shown, and a variant of a detail is reachable. The variant detail is displayed by Universal as the screen type on the default table, not as configured on the tab variant. Is this supposed to work in 2019.2 ?

From our web server we would like to send an email with ReportMailer from our own domain jpbm.nl. But if the receiver replies on this email, the reply should be send to another emailaddress. Is this possible?! If not, can this be added as a new feature?

Crystal Reports asks for user credentials after update of platform and server migration. Why? How to solve?   There is no logging in the debugger. This is the situation: all on windows, no web/mobile start with platform 2018.1 on server A, named DB01 copy all to server B, named DB02 upgrade platform on server B to 2020.1 rename server A to DB_decomissioned rename server B to DB01 Included in the platform upgrade is the switch to another Crystal Clear runtime. After performing all steps the application is running fine. Reports though come up with a login screen where it used not necessary to login. Tried login combinations, at least: user account, integrated security / domain logon user account, password administrator account, integrated security / domain logon administrator account, password Neither user has trouble accessing the application or querying the underlying data used in the reports via the SQLManagement studio. The server is not a combined domain controller, as in the other

Hi Everyone, In the windows application i can filter on the values (A&A Supply, Agent etc) from company name. In the web this is not possible. How can we set this filter function on in the web?   Thanks.   Regards Ronald      

What is the purpose of the parameter cursor_to_col_id? I tried to move the cursor to a specific next field after moving another field.  Just adding a statement like below, does not make any difference. SET @cursor_to_col_id = 'document_number' Could anybody give an example or explanation on how to do this?   

We're currently using the Web GUI and the (DocUltimate) previewer component. What we do is showing a preview of a subject. This preview is a SVG-document, which the previewer component converts to a PDF file, and previews. We use this especially because of the zoom functionality. We've received some feedback of our end users that the previewer is too slow. What they do is they open a record, check the preview and continue on to the next one (it's a grid + a preview). Caching is useless in this process, as it's most likely the document will be opened only once. Now the problem is that I somehow want to increase the performance, or better said, the user experience. Currently it's not loaded 'with a blink of the eye'. Causes of this can be: - Not enough resources on the server - The convertion from SVG to PDF that DocUltimate has to do - The contents of the SVG These cases we've tested and try to influence. We scaled the Azure environment up, but you'll still see the loading image spinnin

I would like to use a conditional format with flexible values in a cube. The numbers must shown in red if the amount is lower then the year before. I only can find conditional formatting with a fixed value. Is this possible?         

When I'm writing a unit test, it's possible to add an assertion query. I do this for tasks to verify if the task input is converted into the correct tables. But I'm still writing code. And that should be verified by another developer I think. The ‘code review’ section is only applicable for control procedures, not for assertion queries. How do you deal with this? How do I let my collegue know he has to verify that assertion query to? Currently I have to inform him by e-mail or so, what's actually changed, in stead he could take a look himself to see the difference (like a git pull request). Maybe what I actually want is having a before data set and an after data set. But that is just an idea (to have as less code as possible, all ‘queries’ should be removed). Or maybe a complete diff what's changed.

I want to have a form that I can open from my menu directly. To do this, I've created a variant, linked it to a screentype with only a form, and added it to my menu. This went well. I've also deleted some of the buttons at the bottom to leave only the Add and Refresh button. I've also checked 'Start empty with filter’. I'm almost where I want to be. The user must still push the + button to activate the form. I want the form to be active by default so the user can start typing right away. How can this be done? Many thanks in advance!

If we use an hyperlink in a textblock the font is set to 12 points automatically. The font-size property is added ‘for free’. We’ve created a trigger to auto replace the font-size to 10 points, but sometimes when we edit an html field the font-size is deleted, so there is nothing to replace anymore.  And when you edit it again we’re getting back the 12 points. Does anyone recognize this behaviour? And what can I do about it to get the hyperlinks standard in 10 points?    

In the past our Thinkwise application was mostly implemented with a Windows GUI. One of the menu items was “Online support”. This started a TeamViewer client (Quick Support). This was done with a task of type “Windows command”. In Object name the full path to the executable was specified. Now we want to offer our software as a service (SaaS). Because executing a program with Windows command does not work on the web, I would like to activate https://get.teamviewer.com/jpdsonlinesupport. What is the best way to do this? While there are still users of the Windows GUI as well, is there a way to determine in a task whether to start the executable (Windows GUI) or the URL (web GUI)? Advise is appreciated.

I often have this message in the Web GUI when logging in again using this screen (for example when the browser tab is closed and opened again):   What is it, and why is it shown? It says the application is not available, but I do not agree on that, because when I click OK the application does seems to work?

Does anyone know if it’s possible to send a push notification to a mobile user.  F.e. to notice an employee that there is a change in his planning. I’m not talking about a badge in the app but about a notification in the message center of a mobile phone.