Hi There,
We have used the report mailer (TSFReportMailer) for mailing the report to users with smtp. In windows it is working well but unfortunately when we deploy it on our IIS webserver the follewing error shows
Does anyone have experience with this?
The next step is to deploy to a azure enviroment!
Reguards
Ronald
Best answer by Bart Metselaar
Hello Ronald,
Besides the important note from my colleague Erik;
(I also replied this on your bug report); I notice in your screenshot that your report seems to be searched on a ‘C:\’ folder. Can you make sure that, instead of using ‘C:\’, you use the complete FQDN path?
If you request the web GUI to give back a report, it is likely that the web server searches for a different meaning for the alias ‘C:\’ than the windows server, which can be the reason that you run into different results on the windows and web server.
The alteration of the report location in the SF to a full FQDN location was the solution for my comparable situation a couple of months ago. I hope this helps you too.
Kind regards,
Bart
+5Hi Ronald,
What type of reports do you use? Notice that we do not support Crystal Report reports on Azure.
Is "Invoice” the name of the report file, maybe?
Regards,
Erik
+3Hello Ronald,
Besides the important note from my colleague Erik;
(I also replied this on your bug report); I notice in your screenshot that your report seems to be searched on a ‘C:\’ folder. Can you make sure that, instead of using ‘C:\’, you use the complete FQDN path?
If you request the web GUI to give back a report, it is likely that the web server searches for a different meaning for the alias ‘C:\’ than the windows server, which can be the reason that you run into different results on the windows and web server.
The alteration of the report location in the SF to a full FQDN location was the solution for my comparable situation a couple of months ago. I hope this helps you too.
Kind regards,
Bart
Hi Bart,
Thanks for the answer.
However we already solved the problem. There was a rights issue in Azure. Now we use the right directory and everything works good
Kind regards,
Ronald
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