How to use the Merge PDF process action

Question

We are trying to make the Merge PDF process action work using Azure file storage. To directly save the combined file in azure (or download file). However we get the following error in de Indicium logs:

Removing the file extension (.pdf) from the names seemed to have removed this error but doesn’t result in a saved file in Azure or a working Download File process action.

For testing purposes I’ve set-up the following process flow:

Control: File Upload, Storage location: Azure Files

I’ve found the following 2 sources in information on how to use this:

https://docs.thinkwisesoftware.com/docs/sf/process_flows_actions#merge-pdf

If anybody could help out that would be great!

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Best answer by Vincent Doppenberg 7 August 2023, 16:49

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Vincent Doppenberg · Accepted Answer

Hello Marius,One of your Azure resources (e.g.file share, blob container) has invalid characters in its name. Please refer to the following Microsoft documentation for the naming rules related to these resources:Azure Blob storageAzure File storageAlso, please check if your storage configuration in the SF exactly matches the configuration in Azure. Note that resource names are case sensitive and that container names and share names in particularmustbe lowercase.The .pdf extension for the files names is mandatory. Indicium will ignore files that do not have a .pdf extension.I hope this helps.

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