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Difference in preview component Web vs. Windows

  • November 5, 2019
  • 4 replies
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Raj Rozendaal
Sidekick
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We created a report in which we want to retrieve some images we uploaded in the application. The images are saved in the application folder where the service account has full rights. We can approach the image in the windows and web GUI by pressing the download button. However, when we create the report the previewer in the Web-GUI seems not to retrieve the image properly. Does the dev-express reporting previewer expect access in a different way in the web-gui? I expect this to be the same for web and windows. 

 

web
windows

 

Best answer by Erik Brink

Yes, we have to investigate this.

Please create a TCP ticket for it. It would be helpful if you append a little sample project for us.

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4 replies

Erik Brink
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  • November 5, 2019

Hi Raj,

I expect the service account to access the file from the file-system indeed. 

Is the Web GUI able to show the uploaded image in the GUI at all? In the upload control of the form for example? Then you know it's not an issue due to access rights.

Regards,

Erik


Raj Rozendaal
Sidekick
Forum|alt.badge.img+3
  • Author
  • Sidekick
  • 12 replies
  • November 5, 2019
Erik Brink wrote:

Hi Raj,

I expect the service account to access the file from the file-system indeed. 

Is the Web GUI able to show the uploaded image in the GUI at all? In the upload control of the form for example? Then you know it's not an issue due to access rights.

Regards,

Erik

When i use the dowload button we do get the file in our download folder. Does this mean the difference between Web and Windows has to be investigated by you, or are there other parts we might want to look at.  

 


Erik Brink
Moderator
Forum|alt.badge.img+5
  • Moderator
  • 497 replies
  • Answer
  • November 5, 2019

Yes, we have to investigate this.

Please create a TCP ticket for it. It would be helpful if you append a little sample project for us.


Raj Rozendaal
Sidekick
Forum|alt.badge.img+3
  • Author
  • Sidekick
  • 12 replies
  • November 22, 2019

Hi Erik, i created issue 72672 in TCP. Are there any updates yet? We need this to work because our customer only uses the Web GUI.


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