Skip to main content
Partially completed

On Demand Push Notifications for Universal

Related products:Intelligent Application ManagerUniversal GUIIndicium Service Tier

mperrott
Hero

We would like to have the ability to use Push Notifications on Demand to send custom messages to our users. 

Currently the only notification that you get from the Universal GUI is during a system Upgrade to a new version, or once asking you to install the app on your device.

 

The Idea is to have a built in way for push notifications on demand to users from

  1. within the build application 
  2. IAM
  3. Both the above

Sending a notification to users for critical items as per the developed application demands.

Optional if possible to be able to select the delivery medium from:

  1. SMS
  2. iOS, Android, and web push Notifications
Did this topic help you find an answer to your question?

24 replies

Mark Jongeling
Administrator
Forum|alt.badge.img+23
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Arie V
Community Manager
Forum|alt.badge.img+12
  • Community Manager
  • 920 replies
  • March 19, 2021

@Mark Jongeling Definitely looking forward to this! I’m curious though if and how Thinkwise is going to support this as long as Apple does not support push notifications for PWA?


Arie V
Community Manager
Forum|alt.badge.img+12
  • Community Manager
  • 920 replies
  • March 19, 2021

@Mark Jongeling By the way: isn’t this Idea also similar to your Idea below? If yes, I’d suggest another merge then: 

 


Arie V
Community Manager
Forum|alt.badge.img+12
  • Community Manager
  • 920 replies
  • March 19, 2021

@Mark Jongeling This is the best info I have found so far on (im)possibilities of Push Notifications for PWA on iOS: https://stackoverflow.com/a/64576541


Mark Jongeling
Administrator
Forum|alt.badge.img+23
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Mark Jongeling
Administrator
Forum|alt.badge.img+23
Updated idea status NewOn the backlog

Mark Jongeling
Administrator
Forum|alt.badge.img+23

@Arie V Thank you for the additional information. I have merged my idea with this one as this idea is aimed towards the Universal GUI.


Can you give me a status update regarding this Idea? 


Mark Jongeling
Administrator
Forum|alt.badge.img+23

@Spyros.Neofytou Still on the backlog, like the Idea status reflects. We will update the idea's status when anything changes.


Jaap van Beusekom
Vanguard
Forum|alt.badge.img+2

Still waiting and not in a sprint yet :-(
Does somebody had a idea of a work-around or solution for this made in TSF and want to share this?


mperrott
Hero
Forum|alt.badge.img+12
  • Author
  • Hero
  • 99 replies
  • February 7, 2022

@Mark Jongeling I see my idea has a lot of votes and it is something that a lot of other people are waiting for. Being in the backlog almost seems and feels that it will never be implemented.

Looking at the Roadmap I did not really see it as a pending item either. 

We have increased requests to provide the means of communication with our users from within the PWA installed on their device:

  1. Push notifications on the device that has the PWA is installed
  2. Notification via SMS

Any forecast on when we can see it planned? 202?


Anne Buit
Community Manager
Forum|alt.badge.img+5
  • Community Manager
  • 612 replies
  • February 8, 2022

Hi all, we are well aware of the number of votes for this idea. This is definitely something we’d like to add as a first-class feature to the platform.

The current plan is to segment implementation into two phases.

First phase will allow queueing of notifications for users and will have the Thinkwise Platform automatically send the notifications to users that are currently actively using an application. This should already offer good value for a number of scenarios. We’ll start off with simple, text-based and user-specific notifications. We will evaluate the method of queuing notifications and the interactivity of these notifications.

The second phase will focus on sending these notifications even when the user is not active and the user has allowed the use of push notifications. This may have to rely on external tooling such as Firebase and/or require additional set-up for devices (IOS is not yet fond of PWA’s with push notifications). Alternatively, this may have to fall back to SMS if the end-user so desires.

The first phase is planned for the upcoming 2022.2 release of the Thinkwise Platform. This feature will be exclusive to the Universal GUI.


mperrott
Hero
Forum|alt.badge.img+12
  • Author
  • Hero
  • 99 replies
  • February 8, 2022
Anne Buit wrote:

Hi all, we are well aware of the number of votes for this idea. This is definitely something we’d like to add as a first-class feature to the platform.

The current plan is to segment implementation into two phases.

First phase will allow queueing of notifications for users and will have the Thinkwise Platform automatically send the notifications to users that are currently actively using an application. This should already offer good value for a number of scenarios. We’ll start off with simple, text-based and user-specific notifications. We will evaluate the method of queuing notifications and the interactivity of these notifications.

The second phase will focus on sending these notifications even when the user is not active and the user has allowed the use of push notifications. This may have to rely on external tooling such as Firebase and/or require additional set-up for devices (IOS is not yet fond of PWA’s with push notifications). Alternatively, this may have to fall back to SMS if the end-user so desires.

The first phase is planned for the upcoming 2022.2 release of the Thinkwise Platform. This feature will be exclusive to the Universal GUI.

Thank you @Anne Buit for the Update, these are the news I was waiting for :) .


Jeroen van den Belt
Administrator
Forum|alt.badge.img+8
Updated idea statusOn the backlogWorking on it!

Arie V
Community Manager
Forum|alt.badge.img+12
  • Community Manager
  • 920 replies
  • February 9, 2022

First phase will allow queueing of notifications for users and will have the Thinkwise Platform automatically send the notifications to users that are currently actively using an application. This should already offer good value for a number of scenarios. We’ll start off with simple, text-based and user-specific notifications.

@Anne Buit Promising! Is adding sound for this first phase an option (like in TCP with downloads)? That would allow users to simply have the application open in the background and being triggered to go back to the application when something relevant happens.


Anne Buit
Community Manager
Forum|alt.badge.img+5
  • Community Manager
  • 612 replies
  • February 9, 2022

Arie, it is doubtful that we’ll be able to add sounds to these notifications in the very first increment. We cannot easily shoe-horn this in without affecting the short-to-mid-term planning of other UI features.

We’ll ensure everything is set up in such a manner that the concept can be iterated on with improvement like sounds.


Jeroen van den Belt
Administrator
Forum|alt.badge.img+8
Anne Buit wrote:

Hi all, we are well aware of the number of votes for this idea. This is definitely something we’d like to add as a first-class feature to the platform.

The current plan is to segment implementation into two phases.

First phase will allow queueing of notifications for users and will have the Thinkwise Platform automatically send the notifications to users that are currently actively using an application. This should already offer good value for a number of scenarios. We’ll start off with simple, text-based and user-specific notifications. We will evaluate the method of queuing notifications and the interactivity of these notifications.

The second phase will focus on sending these notifications even when the user is not active and the user has allowed the use of push notifications. This may have to rely on external tooling such as Firebase and/or require additional set-up for devices (IOS is not yet fond of PWA’s with push notifications). Alternatively, this may have to fall back to SMS if the end-user so desires.

The first phase is planned for the upcoming 2022.2 release of the Thinkwise Platform. This feature will be exclusive to the Universal GUI.

Hi all,

As stated by @Anne Buit, the first phase of this idea will shortly become available in the Universal GUI. It will be a feature of the 2022.2 version of the Thinkwise Platform, which will be released next July.

We’ll keep the status of this idea on ‘Working on it’, since the second phase is not implemented yet. We will keep you updated when we will start working on it.


Forum|alt.badge.img+3
  • 53 replies
  • February 20, 2023

Arie V
Community Manager
Forum|alt.badge.img+12
  • Community Manager
  • 920 replies
  • February 20, 2023
PatrickW wrote:

Good news! @Anne Buit Just in time for the 2023.2 Release? 😁


Forum|alt.badge.img+3
  • 53 replies
  • March 29, 2023

And it is now available with the release of 16.4 last Monday.


Anne Buit
Community Manager
Forum|alt.badge.img+5
  • Community Manager
  • 612 replies
  • March 29, 2023

Hi all,

We are looking forward to implementing the web push notifications as an alternative channel for the current in-app notifications.

The majority of the Universal GUI development focus is currently dedicated around finishing up the last features that are supported in the Windows GUI but not yet available in the Universal GUI. This will ensure a smooth transition between these runtimes for all customers.

This idea, being the all-time record holder for votes, will certainly be top-of-the-list as soon as development capacity will resume working on new features.


Marius Korff
Captain
Forum|alt.badge.img+6

It would be great to be able to send web push notifications🤞


Forum|alt.badge.img+12
  • Sidekick
  • 116 replies
  • November 28, 2024

If this is the all-time record holder for votes, please push it forward, So many clients are waiting for this. I’ve received another request for this and in all 5 applications I do development work this request is standing out for long time. Please push this forward!!!

 


Remco Duijsens
Vanguard
Forum|alt.badge.img+1

We could also really use this for a client of us. What is the timeline for this ? 



Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings