What is the easiest way to send an e-mail from Thinkwise?

  • 18 November 2020
  • 1 reply

Badge +4

At certain points in our process we want to inform users of certain events. For instance when a response time is about to expire and immediate action is required.

What options are there in Thinkwise of informing users?

Currently we are thinking about sending an e-mail (badges aren't visible outside of the application), but am getting lost in the various options that should be there, but that I can't seem to find. For instance my SQL Server on Azure does not support msdb..sysmail_profile.

A simple and detailed explanation would be welcome.

1 reply

Userlevel 5
Badge +15

Hi Roy,

If you have a SMTP server you can use, then I would recommend using the SMTP connector process action. This way it can also be scheduled as System flow if, for instance, you want to send emails at a certain time or with a certain interval.

Example from the project I work on

Almost all parameters are coming from setting we define inside the end product.

In case you don't have a SMTP server, then the TsfReportMailer could be an option for you although I don't have experience with it. 

Hopes this helps you out!

Kind regards,
Mark Jongeling