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Viewer gives error

  • 25 March 2020
  • 2 replies
  • 44 views

Userlevel 1
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Hi all,

After upgrading to the 2020 we are unable to use the Indicium viewer anymore. Is this a known problem, or is there something wrong on my side?

 

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Best answer by Peter Kruis 25 March 2020, 15:59

Hi Leroy,

Thanks for your question. It immediatly answerred my question: 

The viewer was located in an UNC path, which is not allowed for the viewer. When I copied the Viewer to a local directory it worked.

Kind regards,

Peter

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2 replies

Userlevel 4
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Hi Peter,

Can you run the Viewer in debug mode using the “debug.bat” file and send a screenshot here of the contents of the Console please?


Kind regards,
Leroy Witteveen

Userlevel 1
Badge +1

Hi Leroy,

Thanks for your question. It immediatly answerred my question: 

The viewer was located in an UNC path, which is not allowed for the viewer. When I copied the Viewer to a local directory it worked.

Kind regards,

Peter

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