Whenever we want to synchronize to IAM it keeps getting stuck at 52% on the reports.
We`ve tried to recycle on the IIS en it still keeps happening.
How do we solve this problem?
Solved
Synchronization to IAM constantly stuck
+1- Sidekick
- 13 replies
Best answer by Anthony
Sorry for the delay.
I will mark this as resolved.
The reason it was constantly stuck at 52% was due to an issue on the server side.
This topic has been closed for comments
+23Hi Anthony,
Are you sure it is stuck and not working anymore, or that it takes quite a long time to synchronize to IAM? The more reports the model contains, the longer that step takes. Report data can be quite a few MB's of data, and having for example 20 reports will increase the time it takes to synchronize.
If it does fail, the Indicium log should contain the error.
+1- Sidekick
- 13 replies
- Answer
Sorry for the delay.
I will mark this as resolved.
The reason it was constantly stuck at 52% was due to an issue on the server side.
1 person likes this
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