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Scheduled system flow stopped working

  • April 23, 2025
  • 1 reply
  • 17 views

tiago
Captain
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I just had an issue with the scheduled system flow that was perfectly handled with a TCP call by ​@Angelica van der Beek . 

I thought it would be worthwhile to share it in the community, in case someone else encounters the same issue. 

 

At our customer we had a systemflow scheduled every 5 seconds, in order to treat incoming calls. 

The system flow did not work, wh in the production environment while in Acceptance it did. We did verify all settings according to documentation:

 

- Configuring pool users

https://docs.thinkwisesoftware.com/docs/deployment/indicium#configuring-pool-users

 

- Create the web application

https://docs.thinkwisesoftware.com/docs/deployment/indicium#create-the-web-application

 

- Restarting the application

https://docs.thinkwisesoftware.com/docs/deployment/iis#restarting-the-application

 

- application Initialization

https://docs.thinkwisesoftware.com/docs/deployment/iis#application-initialization

Best answer by tiago

execute 

 

select *
  from process_flow_schedule_log l
  where l.abandoned = 1
   or l.end_date_time is null


In case there are ant abandoned rows or without final date, the systemflow will not work

solution:
fill the end date with a date :-). 

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tiago
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  • Author
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  • Answer
  • April 23, 2025

execute 

 

select *
  from process_flow_schedule_log l
  where l.abandoned = 1
   or l.end_date_time is null


In case there are ant abandoned rows or without final date, the systemflow will not work

solution:
fill the end date with a date :-). 


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