Dear clever minds,
The handling of phyiscal documents is an important step in our transportation process. A truck driver takes several papers with him during his trips. For instance, an usigned proof of delivery and a packing list. The truck driver hands over this documents at the receiving party of the goods (where it should be signed).
We have already built functionality in the Thinkwise platform to generate a proof of delivery report for a transport order and to print these on a printer which is installed on an internal print server.
In addition to the proof of delivery, we also have to print the packing list of the customer for each single transport order. The driver also has to hand over these documents at the receiving party of the goods. These packing lists are stored as PDF-files on a separate file storage location.
Therefore, a process flow has been developed to print both the proof of delivery and the packing list in the correct order on the initial printer on the print server.
However, according to Thinkwise documentation, the printer should be installed on a webserver.
However, this is not a desirable situation for us. This because of the fact that on all our non-print servers the print spooler has been disabled due to security risks. (See also: https://www.cisa.gov/uscert/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability)
It is a best practice to keep the print spooler service disabled in case it is not needed. Therefore, we would like to be able to forward the job to the print server using the Thinkwise reporting service.
How can we handle this issue?
(The image attached shows the process visually. )
Best answer by HJ van DalfsenView original