Question

Login new member in Thinkwise Community

  • 18 November 2021
  • 7 replies
  • 28 views

Badge +1

We have passed a new user through the ticket system for use of the Thinkwise Community.
This should now be settled, but what does the user now need to do to log in.
Could you please pass this on.


7 replies

Userlevel 6
Badge +18

Hi,

Once the account is made, the user should have received an email in which he or she can set a password. Thereafter logging in should be possible. Did the email arrive?

Badge +1
Oops, I entered the wrong email address.It should be pdgeest@geelen-beton.nl instead of pdegees@geelen-beton.nl.Could you please adjust this?
Userlevel 6
Badge +18
Oops, I entered the wrong email address.It should be pdgeest@geelen-beton.nl instead of pdegees@geelen-beton.nl.Could you please adjust this?

Who did you have contact with? - I can’t seem to find the ticket.

I can pass on the message, sadly cannot change his email address as I'm only a moderator.

Badge +1

Ticket 2529 => Thijs Holterman

Hello @H. Lukassen,

 

Philipp should have gotten an email about completing his registration. 

In the email there is a blue button for Creating a password. 

After creating a password he should be able to login in the community and in TCP.

Kind regards,

Thijs Holterman

Badge +1

Have you send de mail to pdgeest@geelen-beton.nl ?

There was indeed a different emailadress assigned. He should receive an email on pdgeest@geelen-beton.nl right now.

 

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