We have passed a new user through the ticket system for use of the Thinkwise Community.
This should now be settled, but what does the user now need to do to log in.
Could you please pass this on.
Best answer by Thijs Holterman
View original
Login new member in Thinkwise Community
+4
- Sidekick
- 17 replies
- Rookie
- 3 replies
-
18 November 2021
- Answer
There was indeed a different emailadress assigned. He should receive an email on {changed by moderator} right now.
- Rookie
- 3 replies
-
18 November 2021
Hello
Philipp should have gotten an email about completing his registration.
In the email there is a blue button for Creating a password.
After creating a password he should be able to login in the community and in TCP.
Kind regards,
Thijs Holterman
Userlevel 7
+23
Oops, I entered the wrong email address.It should be {changed by moderator} instead of {changed by moderator}.Could you please adjust this? Who did you have contact with? - I can’t seem to find the ticket.
I can pass on the message, sadly cannot change his email address as I'm only a moderator.
+4
- Sidekick
- 17 replies
-
18 November 2021
Oops, I entered the wrong email address. It should be {changed by moderator} instead of {changed by moderator}.Could you please adjust this?
Userlevel 7
+23
Hi,
Once the account is made, the user should have received an email in which he or she can set a password. Thereafter logging in should be possible. Did the email arrive?
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.