Hi,
We use several additional apps that are loaded via the previewer. On desktops it works perfectly fine.. however when we access the U-GUI via iPad/iPhone the iFrame sometimes loads but more-over ends us loading ‘blank’.. Why is that?
There are no errors, no notifications.. just the iframe loads the app (and then it works) or it loads blank and it stays empty obviously.
attached a .har file.
It also occurs on safari desktop on a Mac. Chrome desktop on a Mac works as intended.
I have 3 places where I weave in the external page.. and this issue for now only occurs in conjunction with the tree component. When it's to a grid it seems to work.
Any insights on this issue?
It even goes further as we've noticed that for example in Chrome it works, but from 5th level down even in Chrome it stops working.. so a tree which we open until level 5 will show the preview URL, however as per level 6 opened and more it stays blank, like what happens on a Mac or IOS device.
Hi Freddy,
A ticket has already been submitted for this and we will be taking a look at the previewer issues in the near future. If you also like to be updated, you can report a ticket for this as well.
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